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Wally Armour Chrysler Dodge Jeep Ram

(2,026 reviews)
Visit Wally Armour Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
View 7 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 458-2379 (888) 458-2379
Used (888) 868-7108 (888) 868-7108
Service (888) 633-2239 (888) 633-2239

Reviews

(2,026 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wally Armour Chrysler Dodge Jeep Ram from DealerRater.

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awesome service dept

the service rep, Sean, was excellent, he did a great job with information and feedback. I was very impressed by him. he is a very good representative of the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hey Pamela! Thank you for this great review! Sean is truly an exceptional employee and we appreciate him for giving you a great experience! Please feel free to visit us again for any of your future automotive needs. Best regards, Al Armour - General Manager

Fast service

Vehicle was fixed fast, Bruce called with update. Was treated with courtesy. Glad was fixed quickly. They do try to get your vehicle in and serviced quickly, everyone friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Patricia, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that Bruce and our team were able to locate and fix the problem in an efficient and professional manner. Please let us know if there's anything else we can do for you. Sincerely, Al Armour - General Manager

Chrysler

I bought a 2002 Sebring years ago from Wally Armour. I am in need of new car now, and once I get a good downpayment, I will go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback as well as your loyalty, Tammy. We appreciate building long-term customer relationships and we truly value your business. Best regards, Al Armour - General Manager

Awesome customer service, clean facilities

The great customer service. From the salesman to Bruce in service, you can't get customer service like this much these days. Every interaction with your personnel has been out of this world. Definitely will be a repeat customer and continue telling people they want to do business with Wally Armour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Bruce and the rest of the team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Eric Friedman Dealer Principal

Great customer service

The great customer service. From the salesman to Bruce in service, you can't get customer service like this much these days. Every interaction with your personnel has been out of this world. Definitely will be a repeat customer and continue telling people they want to do business with Wally Armour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Bruce and the rest of the team were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Al Armour - General Manager

Great service

Efficient, fast, and friendly. The service representative was pleasant and the cashier was fast and efficient. No complaints and I was pleased that my car was washed , too. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Patricia and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Wally Armour Chrysler Dodge Jeep Ram. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Al Armour - General Manager

Great Service

Al Armour always greets me with a smile and goes out of his way to see I'm taken care of!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Judith and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Al Armour - General Manager

Dependable service

On time with very little waiting time! Friendly staff and waiting area comfy with nice vending selections. Good coffee. At check in!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us, Dennis. Our team is dedicated to provide a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please visit us if you have any concerns about your car. Sincerely, Al Armour - General Manager

Service

Very Helpful,very friendly very professional service..on time service. Was told 90 minutes and it was approximately 90 minutes. Service man was awesome explained everything in detail.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Marilyn and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Al Armour - General Manager

Smooth buying experience!

We are extremely pleased with the smooth transaction in purchasing our used vehicle. Bill Powell is a knowledge sales consultant. We will visit him again on our future vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lori, thanks for this nice review! Bill truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Sincerely, Al Armour - General Manager