Reviews
Amazing!
Jeff jumped through hoops to help us get the truck of our dreams! He doesn't play games and will get you exactly what you are looking for. Great place that I will recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle, Matt. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jeff was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Al Armour - General Manager
Recall work by service department
Service department took care of a recall on my Jeep. Staff was very friendly and prompt. Work was done on time and there were no other issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your perfect review, William! We're glad to hear that our team was friendly and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Take care! Sincerely, Al Armour - General Manager
Jeep experience
Very friendly people. Loved the experience!! I would highly recommended anyone to car shop there. Jeff was awesome and very helpful. I had many choices to choose from
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi William! Thanks for your outstanding review! We're glad to hear that our team and Jeff were friendly and helpful during your visit. We strive to provide excellent customer service and were very appreciative of your 5-star review and recommendation. Please let us know if there's anything else we can do for you. Take care! All the best, Al Armour - General Manager
No problem with lying
I inquired on a vehicle and was ready to come see it on a Saturday. The internet contact told me they were making repairs on external dents or something and could not see it then. I asked her to let me know when it was back, she said she would. I looked and the suv was taken down from the site, which led me to believe it was sold. Found out it was under contract. This knowledge was gained after I asked. Then the sale fell through and she did tell me about it and I asked about a price and even showed a model year newer going for significantly less. She then proceed to state the flaws in it and went into the usual jargon about how they have been around for 20 years and don't negotiate prices, that they would have to do that for everyone. I thought that was complete bs as it is a car dealership not a Walmart. So I asked around and what do you know, some friends of mine have bought form there and they DO negotiate prices. When I brought this up, there was no budging and it ended her saying "all good, good luck with finding a vehicle." I can't believe this sort of crap goes on. You are in sales and prices with buying cars are always negotiable Don't fall for these tactics. Go elsewhere. Update - owner comments are BS. She did not keep me informed, I had to ask when the listing was taken down. Nice try.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Jeff, Thank you for taking some time to leave us a note about your experience. I am pretty familiar with your experience here with us at the dealership. Our sales consultant did work very hard to update you about the vehicles status. Occasionally a vehicle does need a little extra touch up to prepare it for the sale. As far as our pricing we have been a One Price Best Price Dealer for the last 20 years. All of our sales staff gets paid a salary and a flat fee so we are a very unique dealership that prices a car rather than a customer. Sorry we were not able to earn your business and I hope you were able to find a vehicle that fits your needs. Thank you, Wally B. Armour Sales Manager
Respectful, great people
People are wonderful, respectful. They don't make women feel like idiots when explaining a problem to them. Its obvious Customer service is important to them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Wally Armour Chrysler Dodge Jeep Ram commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Al Armour - General Manager
Great fast service
Quick service with great friendly people. I will definitely buy a new vehicle from wally's again and refer to friends and family,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your time to share us this review. I am pleased that our staff was able to provide you a friendly and quick service experience. Thank you and please don't hesitate to contact us if you have any questions or concerns about your car. Best regards, Al Armour - General Manager
Not paid on commission!
Dan and everyone at Wally Armour was extremely helpful in helping us get a Dodge Avenger in our price range. At wally armour they are not paid on commission so they don't push you in to getting a car you can't afford. This is what makes them so great, they just want to help you get a car. Thanks Dan the service was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking time to leave us a great review! We are pleased to hear Dan and the rest of our sales team did a great job in assisting you in your purchase. We always strive to provide the utmost in quality and customer satisfaction. If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Al Armour - General Manager
great place
I was in and out in 2hrs and they worked with me the sales team and owners are great especially the salesman
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you and congratulations on your purchase! It's fantastic to know that we were able to make your car purchase incredibly quick and exceptional. We look forward to working with you or anyone you might send our way in the future. Best regards, Al Armour - General Manager
Great sales experience
It was great to work with a sales staff that I've worked with before and it reminded me of why I chose to come back.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for providing us with feedback regarding your recent visit, Jason! Our team works hard to keep our customers coming back to Wally Armour Chrysler Dodge Jeep Ram and it's great to hear of your continued business. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon! Best regards, Al Armour - General Manager
Very good.
Has a lot of different cars, good deals, very friendly, willing to give you a test drive when interested, patient, and won't rush or force you to buy something.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I sincerely thank you for going out of your way to write this review about Wally Armour Chrysler Dodge Jeep Ram. We understand that one thing people desire most about their car buying experience is that it is friendly and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Also like/follow us on Facebook to stay connected with special events and deals. Best regards, Al Armour - General Manager