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Progressive Chevrolet

(1,049 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–12:00pm
Sunday 12:00pm–4:00pm Closed
2016 state dealer award
View 4 awards
2016 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (330) 236-0320 (330) 236-0320
Used (330) 236-4308 (330) 236-4308
Service (330) 236-4364 (330) 236-4364

Reviews

(1,049 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Progressive Chevrolet from DealerRater.

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xxxx no don’t take your vehicle

Had my truck there twice second time took it running on all 8 cylinders got it back running on 4 can’t pass 40 miles an hour almost got hit pulling out of there driveway would not recommend at all steer clear scam artist

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rich, thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. The Progressive Chevrolet Team

So incredibly disappointed 😞

Baffled and disgusted with my experience. I have no words. I am sad though, I really liked a vehicle they had! Anytime I questioned anything I was told it's our policy which didn't even make sense for example I said that it said on the website "vehicles were returnable up to 7 days after delivery" and they said it was their policy to not delivery so they dont honor that!? This is just a few of the many ridiculous answers I received and in the end the kicker was after all the lies and bs I still really wanted the car!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Your feedback has been forwarded on to our team and we are currently looking into this matter.

Baffled and disgusted with my experience.

Baffled and disgusted with my experience. I have no words. I am sad though, I really liked a vehicle they had! Anytime I questioned anything I was told it's our policy which didn't even make sense for example I said that it said on the website "vehicles were returnable up to 7 days after delivery" and they said it was their policy to not delivery so they dont honor that!? This is just a few of the many ridiculous answers I received and in the end the kicker was after all the lies and bs I still really wanted the car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your feedback has been forwarded on to our team and we are currently looking into this matter.

Will not even give price over phone!

Will not even give price over phone! Over msrp or what? Nice to know the pricing so to consider. Never had any positive experience at this dealer. Thought I would try again, mistake and waste of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Will, thank you for sharing the details of your experience with us. At Progressive Chevrolet, we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. The Progressive Chevrolet Team

car service

over all not bad service but having to pay for a diagnostics fee at the same place I get service done is unusual to me, besides that the problem isnt fixed so hopefully they dont expect a second diagnostics fee or another day of car rental.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. The Progressive Chevrolet Team

New Car Lease

I walked in and got a rental agreement with Progressive. Steven K was very knowledgeable and helpful. This is over two weeks ago. I walked in and got a rental agreement with Progressive. Steven K was very knowledgeable and helpful. This is over two weeks ago.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for your outstanding review, Al! I'm very happy to hear that Steven was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Progressive Chevrolet Team

Go to Progressive!

I've been coming here for a while. Came today for my oldest kid to get her credit going. Had zero credit. It was easy and they made it quick. Brought out exact vehicle we wanted to buy. It was like they knew us! Ryan has been our sales guy for a few years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Regards, The Progressive Chevrolet Team

We have always dealt with you guys for numerous

We have always dealt with you guys for numerous years,well you have lost a good customer,we won't be returning, didn't even try to help us so we went to weikem,who helped us! Your loss,our gain!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Barb, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. We'd like the chance to speak with you and hear your feedback regarding your visit. Please contact us at your earliest convenience. The Progressive Chevrolet Team

Great overall Experience

Hands down for my first vehicle purchased from a dealer the best place to go, I had Zack Smith and Jason Kirby and they were great and they helped me through the whole process in a very timely manner and got me into the truck that I wanted and with every feature I wanted. If you're looking for a new or even used vehicle Progressive Chevy is the way to go you won't be disappointed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was a pleasure to read about your first buying experience working with Zack and Jason. Congratulations on your newly purchased vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! The Progressive Chevrolet Team

2015 Corvette

Eric took care of all my service needs. Everything was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Progressive Chevrolet Team