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Ron Marhofer Buick GMC

(317 reviews)
Visit Ron Marhofer Buick GMC
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–9:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–9:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (866) 580-3715 (866) 580-3715
Used (888) 490-6561 (888) 490-6561
Service (330) 818-9136 (330) 818-9136

Reviews

(317 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Marhofer Buick GMC from DealerRater.

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Happy with. truck purchase from Jim Watt.

Quality treatment Jim Watt excelkent servuce. Great place to buy a vehicle. This is our second purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jackie, Thank you for the repeat business & the review! Enjoy your truck!

Marcus McMullin at Ron Marhofer Buick GMC

We had been looking for a reasonably priced red 2014 Chevy Traverse with tow package for many months. Autotrader.com led us to Marcus McMullin and this dealership. Marcus was not only very friendly but also quite professional answering our questions quickly and accurately. During the test drive a problem with a tire sensor became apparent which was fixed immediately upon return to the dealership. A fair price was offered for our trade in. We had a great experience at Ron Marhofer Buick GMC .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Greg, Thank you for sharing the details of your experience with Marcus! We appreciate your business! Enjoy your Traverse!

Good truck buying experience!!

My salesmen Glen Schiller was great to deal with and very knowledgeable would recommend Marhoffer gmc to anyone interested in a no hassle car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mike, Thanks for taking the time to write a review! We appreciate your recommendation & your business! Enjoy your truck!

First time buyer there.

I found that all the staff that I deal with looking out for my best interest and and would recommend this dealer to a friend or family member. There was no running back and forward between two people to deciding what deal that were proposing me. I was so amazed with deal that I almost fell off my chair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dennis, We are so glad you had such an amazing experience! Thank you for the review & your recommendation!

Bought from Jim Watt

We were very pleased with the car and service. We also loved that Jim took the time to show us all the technology on the new Enclave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write a review! We appreciate your business! Enjoy your Enclave!

Great place to buy a car.

This is my second time buying a car at Ron Marhofer on Whipple Ave in North Canton and Steven Richards as my salesperson. Steven is courtesy, professional and personable. He focused and listened to my needs on purchasing a car in my price bracket. He is a people person and cares what people want. Ron Marhofer is very lucky to have him as a salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Andra, Thank you for your loyalty to Steve & Ron Marhofer! We appreciate your business!

Buying a car made easy

This was the first time I dealt with Ron Marhofer and I was very pleased with the service as far as sales goes. Our salesman was David Ashton and I was very pleased with him. We did buy a 2013 GMC Terrain which I really liked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Debbie, Thank you for taking the time to write a review! We appreciate your business! Enjoy your Terrain!

Great Experience!

As a first-time buyer on a budget, I was very nervous about making a purchase. After shopping around, many dealerships told me I would have to expand my budget to get everything I wanted in an SUV. We came here, however, and Jim was able to get me into something much sooner than I had expected. He was recommended to me by my grandmother, she told me he was honest and trustworthy. She was right, because I got a dependable car with all the features I wanted at a better price than I had expected!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rae, Thanks to you for trusting us with your first time buying experience & thanks to your grandmother for the recommendation! We appreciate your business! Enjoy your SUV!

Happy Customer

Buying a car has always been stressfull to me but not this time. Steve Richards was knowledgeable, helpful and gave me all the information I needed to make a good descision. straight forward, honest and easy to work with. Cant say enough about the entire staff there. Friendly couteous and helpful. Great group would do it all again Thanks Steve and entire staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert, Thanks for sharing the details of your experience! We appreciate your business!

Excellent used car buying experience

I found the car I was looking for at Marhofer's which is about 1.5 hours away from me. I visited one Saturday for a test drive and worked with Steve Richards. Good experience but found 3 issues with car that prevented me from buying at that time. Steve worked with his folks to get them resolved. I drove back again 2 weeks later and was satisfied to the point to purchase the vehicle. I would recommend both Steve and the dealership to potential buyers as this was a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mike, Thanks for making the trip! We appreciate your business!