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Performance Toyota

(1,086 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
New (888) 837-7072 (888) 837-7072
Used (888) 525-2489 (888) 525-2489
Service (844) 995-0001 (844) 995-0001

Reviews

(1,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Toyota from DealerRater.

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Helpful Sales Associate

I stopped by the dealership on a whim because I have been looking for a very specific Tacoma pickup truck. While they did not have it in stock, David Parker, the salesman that helped me, was able to find the model I was looking for and get it delivered to the dealership. I was never under pressure to buy and made it clear from the start that I was just looking and doing preliminary research and David understood that. We spoke about the cost of the truck, options, financing and having the dealership put on 35 inch tires and a 6 inch lift as well. Everything was very professionally done and while I have not yet decided about purchasing the truck, if I do, I will buy from David and Performance Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Always an easy transaction

Always enjoy spending time with Jeff Rhodes while buying a new vehicle. He makes it an easy process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Satisfied

John Campbell helped me get the used car i really wanted and helped me decide which options best fit my needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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great experience

David Parker is a phenomenal salesman. He made the buying process incredibly easy, I was very impressed by how quickly we were in and out. He was very knowledgeable and friendly. 5 stars from me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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fantastic salesman

entire sales experience with Craig was great will definitely buy from him again and I have recommended many of my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great salesman!

Our experience while looking for a used car was great. Even though we didn't find the car we wanted, David Parker was the best car salesman I have ever worked with. He was great at telling us all of our options and we never felt rushed or like he was only trying to get us to buy something whether it was what we wanted or not. We will definitely continue to come back to performance Toyota to keep looking for the right car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Best car purchase ever!

About 2 months ago I visited performance Toyota with interest in trading in my Ford Edge on a new tundra. I was hesitant due to the fact this was the first toyota I have ever purchased or been interested in. I worked with a young man by the name of David Parker. He was very knowledgeable and helped me make informed decision on how to best purchase the tundra that I now drive. I will continue to enjoy the free maintenance that came with my toyota and will probably purchase from Parker again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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John Campbell

We had the pleasure of dealing with John Campbell at Performance Toyota in Fairfield, Ohio when my wife and I purchased a Sienna. It was a very smooth transaction, a painless experience. We would recommend Performance Toyota and John to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Love my car

Our family has purchased 3 Toyota's from the Route 4 location. All experiences have been exceptional. Eric Keaney is the specialist that helped with the most recent purchase. Although I did not plan to purchase that day, Eric paid attention to my questions and interests and was able to find a car that was exactly what I wanted and needed. He was knowledgeable, courteous, personable and patient. We stayed 2 hours past closing and Eric continued to give top service to the last moment when I was handed my keys and shown my way to behind the wheel. Car shopping can be very time consuming and stressful, but I have a difficult time shopping around because this location is the best. Thank you Oz for past purchases and Eric for my favorite car so far - I love it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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good experience made easy for hte customer

zach was very helpful pulling information on the exact specifications we were looking for. zach was able to track down the vehicle options we wanted and make it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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