Reviews
Not great
We went to the used car lot to look at a SUV. The lot is very crowded and hard to maneuver with a car. Also, the vehicle we test drove was not clean. The sales person was also not interested in discussing prices and the value of our trade-in. We did not have a good experience with the used car section of this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mary, I'm sorry that you had a bad experience. We are currently working on expanding the lot and could have been under construction at the time. We have also recently changed detailing companies. We have grown extensively over the past year and are working to provide a better experience for our customers. Thanks for your input.
Good People!
I visited this dealer looking for a used vehicle. After talking with them and going over what I was looking for they helped pick out the best fit. I wasn't pressured into making any decisions, and was given plenty of time to test the vehicle and make my decision. The process was quick and easy, and the best part was the exceptional help in making sure I received the best financing possible. I was informed of the warranties etc, but not pressured into buying anything additional, and the financial manager did everything possible to get me the best rate on my loan. I will definitely be recommending this place to my friends, though with one small warning.... I had a hard time getting information about how the lifetime warranty works until I was already signing paperwork. Be sure to read up on the details of it yourself if you plan on buying a vehicle here, it's actually a great deal if you plan on investing the money to take proper care of your car but make sure you understand what it entails.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the input. As always we try to exceed customer expectations and will try to use your input to help better the experience of future customers.
GREAT SERVICE!
I had great experience with everyone at Hirlinger.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review. We certainly appreciate it!
Great experience!
John was the best salesman we've met yet. He worked with us and was so helpful considering we drove three hours to his dealership. Everything was in order and ready for us when we arrived. The test drive and buying process was quick, informative, professional and pain free! Definitely worth the drive to buy a car from this salesman!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review. We are very fortunate to have John on our sales team. We also value our customers and their input. Thanks again!
Great Service
Denny Vidas was very helpful and informative during our vehicle purchase. He let us know our options and did not pressure us at all. We were very happy with our service at Hirlinger Motors and will definitely go back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Denny has many years of experience. We are glad he provided you with a great experience. We are grateful for our customers and couldn't do it without them or our sales team. Thanks for the Review.
My Used Car
I was very satisfied with my purchase. Denny was very nice and helpful in answering all my questions. I had gone home and before I returned to the dealership after calling him , Denny had the paper work all ready waiting for me when I walked in. It did not take anytime before I was walking out and on my way home. He said if I had any questions at all about anything after I got home to call him and he would be happy to answer them. Thand You ! I would recommend this place to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're happy that you enjoyed your experience with Hirlinger Chevrolet and Denny, and hope that you enjoy your purchase for many years to come! Sincerely, Your Friends at Hirlinger Chevrolet
Great Experience
First purchase ever at this dealership. Made the drive from Kentucky, and I'm glad I did!!! Buying Process was easy and fast. Worked with me on some credit issues and gave me several financing options. Salespeople were very nice and so were the managers. I got a warranty on my car for as long as I own it. I would definitely recommend this and will definitely be back when I purchase a car for my daughter in the spring.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Used cars
Long time customer of this dealership whether it was a new or used car. Family oriented and friendly service. Service department is great
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the input. We appreciate it.
The attention to my needs were truly genuine
The only true problem with me was the mileage was over 4,000 of what was avertised, and my floor mats that were pictured in the trunk were not there and I didn't take notice to that until after I made it back to Indianapolis In, But there in the process of shipping those to me so thats really not an issue. Fast over the phone application process, so when I arrived I just test drove and filled out the paper work and I was on my way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the input. I hope you received the mats. Please let us know if you need anything else.
Hirlinger Chevrolet is outstanding
When contacting Hirlinger Chevrolet the salesmen was very attentive and very thorough as it pertained to my needs as a perspective customer. I would give the sales team a grade of A plus.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
