Performance Kings Honda

Worked out a deal over email with Ashley the sales manager. Arranged to come down after work the same day to test drive and purchase. Drove an hour down there to find out they'd just sold it. WHile disappointing, I get it. I hadn't signed a contract. WHat bothered me was no effort to call me to see if they could keep me from wasting a trip. And once there and told it'd had been sold, the entire sales staff just acted like they didn't care. I had to ask to see if there were any other options that might meet our needs. Really disappointing experience. (this is my toned down review)

Do not, I repeat, do not purchase a vehicle from this dealership. That state that they do a full inspection of the inventory they sell. They absolutely do not, we had purchased the extended warranty and it was void due to the condition of the vehicle and they did nothing what so ever to correct the issue. Also it took the manager 4 calls before he returned our call. Extremely unprofessional!!!

After waiting for over 2 hours today, I was turned away. They could not help me. What for? A tire repair. I had a 6 month old Bridgestone tire go flat due to a large nail. To get there I put Fix a Flat in it then drove it there. They took the entire tire off the rim and proceeded to tell me they could not help me. I said, “per the FixaFlat website, you take some soapy water and a rag and wipe off the FixaFlat, then you can patch the tire.” They refused. I’ve never ever been turned away from an auto repair and service center. Let alone for something so easy to remedy. It’s almost unbelievable. I still cannot believe they would not help me. I’m a Honda owner and customer and have been for over 25 years. I bought this car here. But this is just out of bounds man. What is this world coming to?

After waiting for over 2 hours today, I was turned away. They could not help me. What for? A tire repair. I had a 6 month old Bridgestone tire go flat due to a large nail. To get there I put Fix a Flat in it then drove it there. They took the entire tire off the rim and proceeded to tell me they could not help me. I said, “per the FixaFlat website, you take some soapy water and a rag and wipe off the FixaFlat, then you can patch the tire.” They refused. I’ve never ever been turned away from an auto repair and service center. Let alone for something so easy to remedy. It’s almost unbelievable. I still cannot believe they would not help me. I’m a Honda owner and customer and have been for over 25 years. But this is just out of bounds man. What is this world coming to?

Been a Honda customer for 35 years. Never been treated so rudely in our history with Honda. We've bought several cars here at this location. We will no longer purchase any cars here, nor get service/parts here. I was told by the rude and horrible assistant manager today that they refuse to service my car, even though it was due. This compromises our safety. He refused because I told him that we would complete a survey about their dishonesty. We will be following up. Unacceptable, disrespectful, NOT CUSTOMER ORIENTED, and compromising our safety, with our vehicle not being serviced.

Casey took good care of my car during my service appointment. I like the video of the inspection. My opinion is they do a good job. Pat decker

I've purchased multiple vehicles from Performance KH and they never disappoint. Rob Larson is the best salesperson hands down. Honest - knowledgeable and very professional. Andy and Dustin were very helpful as well -the process was very smooth. No hassle and no problems. This place does pressure you. They just make it happen.

Thanks to Trea Clark,Jennifer Hoskins and Tracie for the excellent, professional , wonderful, and friendly service.

This is the best dealership and working with Service Advisor PAUL is really Great.. He is always available for helping and taking care of all jobs related to the vehicles maintenances...

Extremely unprofessional. Constant run around with different requests that I had to do. Then they wanted a cc to hold the vehicle, which I was planning to do, but then they changed their mind and wouldn't sell me a car unless I financed with them.