Skip to main content

Beechmont Ford

(1,378 reviews)
2018 consumer dealer award
View 1 awards
2018 consumer dealer award
New (855) 349-3271 (855) 349-3271
Used (855) 349-3265 (855) 349-3265
Service (855) 349-3270 (855) 349-3270

Reviews

(1,378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Beechmont Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

I called about a truck for sale, informed the salesman I wanted to buy it. But I wouldn’t be able to make the drive for a 3 days to my work schedule (first responder). I followed up by telling them I had funds ready through my credit union and sent them confirmation I had a rental car to drive me there. I asked if they needed a deposit to hold the truck and was told no, they would hold it. The following day I was texted that the truck had sold and sent a much more expensive option. Now I have had a credit inquiry, rental car fees and time off work for no reason.

I called about a truck for sale, informed the salesman I wanted to buy it. But I wouldn’t be able to make the drive for a 3 days to my work schedule (first responder). I followed up by telling them I had funds ready through my credit union and sent them confirmation I had a rental car to drive me there. I asked if they needed a deposit to hold the truck and was told no, they would hold it. The following day I was texted that the truck had sold and sent a much more expensive option. Now I have had a credit inquiry, rental car fees and time off work for no reason.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't live up to expectations. Thank you for bringing it to our attention. We would love the opportunity to get in touch with you and address your concerns. Please contact me at 513-752-6611 ext. 1111 - Thank you, Mike Mikles, General Sales Manager.

Show full review

Luke underman was so helpful so nice and he explained everything to us he showed me how to turn on the car how to use my phone he was just so kind he said if you need anything just call

Luke underman was so helpful so nice and he explained everything to us he showed me how to turn on the car how to use my phone he was just so kind he said if you need anything just call

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing your experience with our team at Beechmont Ford. We appreciate your feedback and are glad to hear you found the assistance helpful.

Show full review

Update on a review I made on Feb. 27. Mike the service manager wrote love to talk to you about your experience call me. So I did twice left a message. Didn’t get a call back. I guess he just tried to make it look good. Now let’s go to the finance Dept. When I call Ford Corporate they said the name on the warranty and the the truck didn’t match. Told me to call the dealer and get that sorted out. So call them and left a message did I get a call back Nope!!!!!! 30+ year customer gone. Nice job…….

Update on a review I made on Feb. 27. Mike the service manager wrote love to talk to you about your experience call me. So I did twice left a message. Didn’t get a call back. I guess he just tried to make it look good. Now let’s go to the finance Dept. When I call Ford Corporate they said the name on the warranty and the the truck didn’t match. Told me to call the dealer and get that sorted out. So call them and left a message did I get a call back Nope!!!!!! 30+ year customer gone. Nice job…….

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Mike was very professional in how he provided information about the car in question. He was honest and truly gave us step by step direction on this purchase. When I choose to purchase another vehicle I will first go back to Beechmont Ford and see Mike.

Mike was very professional in how he provided information about the car in question. He was honest and truly gave us step by step direction on this purchase. When I choose to purchase another vehicle I will first go back to Beechmont Ford and see Mike.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

I have been using Beechmont Ford for my service for over 25 years now. That in itself says a lot, but my recent experience reminded why I keep going back. I took it in for service for four warning lights on the dash (i knew something was severely wrong, at least I thought I did). Took it into Mike Corcoran and they diagnosed it as a ABS sensor, got if fixed and got me back on the road in a few days. Was able to get a rental 4x4 truck, which put icing on the cake due to the 11" of snow we got on 1/25/26. Was able to get around with the terrible road conditions. Thank you Beechmont Ford, Mike Corcoran, service advisor, and the whole team!!!!!!

I have been using Beechmont Ford for my service for over 25 years now. That in itself says a lot, but my recent experience reminded why I keep going back. I took it in for service for four warning lights on the dash (i knew something was severely wrong, at least I thought I did). Took it into Mike Corcoran and they diagnosed it as a ABS sensor, got if fixed and got me back on the road in a few days. Was able to get a rental 4x4 truck, which put icing on the cake due to the 11" of snow we got on 1/25/26. Was able to get around with the terrible road conditions. Thank you Beechmont Ford, Mike Corcoran, service advisor, and the whole team!!!!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Tricia Louis is very good at her job, friendly and knowledgeable always willing to lend a helping hand

Tricia Louis is very good at her job, friendly and knowledgeable always willing to lend a helping hand

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Tricia Louis I contacted to try to get my brother help finding a truck he was looking for and she referred me to the right person to help him.

Tricia Louis I contacted to try to get my brother help finding a truck he was looking for and she referred me to the right person to help him.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Mike Mason, was very helpful and very nice. He sold me 2 cars. One last year and one this year. I will come and ask for him. Please don't let him leave. Thanks Donna King.

Mike Mason, was very helpful and very nice. He sold me 2 cars. One last year and one this year. I will come and ask for him. Please don't let him leave. Thanks Donna King.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Worst mistake I ever made with buying a car from this place. Been waiting on a recall for almost 6 months they have no answers. Or customer service is absolutely xxxx poor.

Worst mistake I ever made with buying a car from this place. Been waiting on a recall for almost 6 months they have no answers. Or customer service is absolutely xxxx poor.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

I worked with Taylor Bongiorno on a remote deal and his dedication to delivering high quality customer service is unmatched. He took multiple videos, photos, and even drove the car for me to display the condition both good and bad in an honest straightforward manner. I felt like I knew exactly what I was getting without being physically at the dealership. We got through all the paperwork and negotiated price in a timely and fair fashion. I can say this was the most pleasant car buying experience possible. I appreciate the approach and service that Beechmont ford put into their sales. I would highly recommend them when looking for a car, and will go back when it’s time to purchase something in the future.

I worked with Taylor Bongiorno on a remote deal and his dedication to delivering high quality customer service is unmatched. He took multiple videos, photos, and even drove the car for me to display the condition both good and bad in an honest straightforward manner. I felt like I knew exactly what I was getting without being physically at the dealership. We got through all the paperwork and negotiated price in a timely and fair fashion. I can say this was the most pleasant car buying experience possible. I appreciate the approach and service that Beechmont ford put into their sales. I would highly recommend them when looking for a car, and will go back when it’s time to purchase something in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
See all 1378 reviews

Related searches near you