Reviews
Ermek was professional, knowledgeable, and quick.
Ermek was professional, knowledgeable, and quick. Marie was also professional and quick with the financing. Very happy with the process of purchasing our 4Runner. No nonsense and efficient. The peace of mind regarding the Toyota certified vehicle and extended warranty is great. Highly recommend! No games!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad you're satisfied with your 4Runner buying experience at Kings Toyota. Our team's dedication to making the process smooth and efficient is a priority for us. Thank you for recommending us.
I bought a car from here remotely without seeing it in
I bought a car from here remotely without seeing it in person. It was exactly as described when I arrived. DJ and Ian streamlined the paperwork for me so it did not take long at the dealership. I am 100% satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with Kings Toyota. We're pleased that everything met your expectations and that our team was able to assist. We appreciate your trust in us.
Joda was great.
Joda was great. He answered all my questions and helped me with a great deal. I love my new car and will definitely shop there again. Thank you to everyone at Kings Toyota. Everyone there is great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear that you had a great experience and you're enjoying your new car. We appreciate the feedback and will share it with our team at Kings Toyota.
Extremely poor experience.
Extremely poor experience. Lindsay has the personality of a curb. Lost a 40k deal over poor customer service. Very disappointed in this dealership and staff.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, We appreciate you sharing your feedback. We would like to discuss your experience with our team further. Please contact me at your earliest convenience. Best, Kings Toyota: Kevin McHone kmchone@kingstoyota.com
Very efficient and knowledgeable sales people.
Very efficient and knowledgeable sales people. Clean and well kept showroom. Friendly staff and very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for leaving Kings Toyota a five-star review! Your feedback made our day.
Kings Toyota services are exemplary.
Kings Toyota services are exemplary. The staff very informative, courteous and helpful. My service representative, Boston made sure I understood the work being done on my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Boston and the team at Kings Toyota provided exemplary service. It's great knowing you felt informed and well taken care of during your visit. Thank you for choosing us!
John.
John. Sorry I got back to you so late. You did a great job at getting my car fixed under warranty. Thank you so much. Bob
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bob, we're glad to hear John was able to assist you with your car repair at Kings Toyota. Thank you for sharing your positive experience!
Great service once I had an appointment.
Great service once I had an appointment. Took 2 days to get someone to call me back for an appointment and the app kept saying I didn’t need 10000 mile service when I did. That part of the process was terrible.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Phil, thanks for your feedback. We're glad to hear you received great service at Kings Toyota once the appointment was set up, but we apologize for any inconvenience with scheduling and app issues. We'll work on improving this aspect of our process!
You worked on the vehicle for less than one hour and you
You worked on the vehicle for less than one hour and you charge me for two hours.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Ed, we are committed to fair, honest service so this feedback is discouraging to receive. I would appreciate the chance to clear up any misunderstandings that occurred during your visit—please reach out directly when you have the chance. Thank you, Frank Kudlac - Assistant General Manager - 513-583-6000
Very professional nice explanation was informative got my
Very professional nice explanation was informative got my car done quicker then expected I was very happy
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tom, we're glad to hear you had a positive experience with us at Kings Toyota and that we exceeded your expectations. Thank you for sharing!