Reviews
I was a little upset at first when they didn't honor the
I was a little upset at first when they didn't honor the price I was given during my initial online/phone contact, but we eventually reached an agreement. After that, everything was smooth, and the support in setting up my vehicle and answering my questions was phenomenal.
I was a little upset at first when they didn't honor the
I was a little upset at first when they didn't honor the price I was given during my initial online/phone contact, but we eventually reached an agreement. After that, everything was smooth, and the support in setting up my vehicle and answering my questions was phenomenal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our sales person was very informative.
Our sales person was very informative. Ms. Paloma Roman took the time to explain and walk us through the purchasing process. We were very pleased with the support we received during our decision making.
Our sales person was very informative.
Our sales person was very informative. Ms. Paloma Roman took the time to explain and walk us through the purchasing process. We were very pleased with the support we received during our decision making.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jesamie and Vanessa ensured my service concerns were
Jesamie and Vanessa ensured my service concerns were promptly answered and coordinated repairs in an exceptional and professional manner.
Jesamie and Vanessa ensured my service concerns were
Jesamie and Vanessa ensured my service concerns were promptly answered and coordinated repairs in an exceptional and professional manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an absolutely outstanding experience at Bert Ogden
I had an absolutely outstanding experience at Bert Ogden GMC in Edinburg. I worked with Jonathan Guzman who was knowledgeable about different vehicles and patient with all my questions. He made the entire process smooth, transparent and stress-free, which is exactly what I was hoping for. I never felt pressured into buying anything, and he was very upfront about all the pricing. I'm so happy with my new 2026 GMC Terrain and the entire experience. I will definitely recommend asking for Jonathan Guzman and coming to this dealership.
I had an absolutely outstanding experience at Bert Ogden
I had an absolutely outstanding experience at Bert Ogden GMC in Edinburg. I worked with Jonathan Guzman who was knowledgeable about different vehicles and patient with all my questions. He made the entire process smooth, transparent and stress-free, which is exactly what I was hoping for. I never felt pressured into buying anything, and he was very upfront about all the pricing. I'm so happy with my new 2026 GMC Terrain and the entire experience. I will definitely recommend asking for Jonathan Guzman and coming to this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The first thing that comes to mind is that availability
The first thing that comes to mind is that availability and quality of service. Most pleasant and reliable service provider in my opinion and the best one I?ve ever had.
The first thing that comes to mind is that availability
The first thing that comes to mind is that availability and quality of service. Most pleasant and reliable service provider in my opinion and the best one I?ve ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Quick and easy showed us a few cars and spoke in detail
Quick and easy showed us a few cars and spoke in detail about it. Negotiated and gave me a good price
Quick and easy showed us a few cars and spoke in detail
Quick and easy showed us a few cars and spoke in detail about it. Negotiated and gave me a good price
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They offer an excellent service.
They offer an excellent service. Great experience so far. Very good costumer service. I always get good discount at service department. They are better than the rest of gmc dealer around my city
They offer an excellent service.
They offer an excellent service. Great experience so far. Very good costumer service. I always get good discount at service department. They are better than the rest of gmc dealer around my city
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very smooth, great experience.
Very smooth, great experience. Mauricio did a great job. I will be coming back for my next purchase.
Very smooth, great experience.
Very smooth, great experience. Mauricio did a great job. I will be coming back for my next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service manager was very nice and helpful.
The service manager was very nice and helpful. Explained very well what was going to be done to my car.
The service manager was very nice and helpful.
The service manager was very nice and helpful. Explained very well what was going to be done to my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service !
Great service ! Always gets the job done ! I?m excited I bought my vehicle at Bert Ogden GMC , the employees are very helpful , patient , and get you exactly what you are looking for for better !
Great service !
Great service ! Always gets the job done ! I?m excited I bought my vehicle at Bert Ogden GMC , the employees are very helpful , patient , and get you exactly what you are looking for for better !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
