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Gilbert Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (139 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (139 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gilbert Chevrolet from DealerRater.

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Visit to Gilbert's

The purpose of my visit was to have the oil changed in my 2013 Equinox. I was greeted by Kim Vinson who is always helpful. She informed me that I needed a new battery and I was pleased to learn that it was under warranty. I will return to Gilbert's for service to my automobile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Satisfied Customer

Having been aasisted at Gilbert's by Brandon & Marsha, I received excellent service on my vehicle. They were very professional, and went out of their way to satisfy my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great job

Great job on the repair and very professional staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A-1 service!!!

On Jan 28,2017 we were in need of service for our GMC truck, between Brandon and Christina, we were taken care of quickly and efficiently. Great friendly service!!!!!!! A-1

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fixed my vehicle

The dealer has previously been recommended to me by a friend in the past. They definitely delivered, I took my car to fix a problem another dealer created. The visit was pleasant from the moment I arrived. Brandon took care everything, kept in touch daily throughout the process and got my car back in perfect conditions. It wasn't just with me, while I was there you can see how Brandon and the staff just takes care of customers. It's clearly a perfect example of customer service, in a day and age where that is tough to come by. On a side note, when i called to check on my car, I was never on hold Marsha or any other person who took my calls redirected me right away. If you live nearby and even if you don't, going to get your vehicle serviced at Gilbert Chevrolet is worth the trip. They will not disappoint.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service.

I always receive great service when I go to Gilbert Chevrolet in Okeechobee. Christina and Brandon along with the rest of the staff are always professional. No one looks forward to taking their automobile in for repairs or service, but when it's necessary it's nice to be able to take it to Gilbert, because of the staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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service for our hhr

overall the service and hospitality was great. we have all our service done here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change and help with navigation system

James and Christina at Gilbert Chevrolet were very friendly and professional in getting my truck serviced . it was my first time in the dealership and I bought the vehicle in my home state but they treated my wife and I like we had been customers for years . the work was done properly and on time. All the associates at Gilbert seemed to go out of their way to help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Satisfied customer

Great service as always .. That's why we keep coming back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mr. Larry E Taylor

Susan Hendershot is the best person to enhance your car or truck buying experience.....trust me ...shes the only person ill buy from Larry Taylor

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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