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Gilbert Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (139 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (139 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gilbert Chevrolet from DealerRater.

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new owner

we pulled in just to see how much the Yukons were. Susan the sales person knew everything about them and the truck we ended up buying. we love the new truck, traded in a Dodge that we hated since day one. Waiting to do the paper work the other salesmen we a flip, had a great time. Susan really knows all about the products she sells

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New customer

A nice easy buying experience with zero hassles. Great pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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buying Gilbert's

It was a great experience. Everyone was so helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding!!!

We were looking for a specific truck to purchase. We heard great things about Gilbert Chevrolet so we decided to contact them. Rick helped us find what we wanted. He went above and beyond to make this purchase very easy! He took the time to go over all the features and make sure we were comfortable with everything! The purchasing part was very smooth and efficient. We will definetly recommend them to anyone we know buying a car. We will also make any future purchases with Rick! Thank you Rick and the Staff at Gilbert Chevrolet!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Joseph Lisak 2016 Taho LTZ

Very quick and easy new car purchase sales man was grate very nice and clean dealership .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Help and Great Service

I had to get my oil changed and tires rotated recently. They couldn't have been nicer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer for life

Kevin Hatfield I believe was the sales manager and was a real pro. Susan Hendershot was my Salesperson and was fantastic all the way to the delivery. Roger behind the deal desk was also top notch and gave me a fair trade first offer with no back and forth. Could not have been easier or more convenient. I will buy from Gilbert for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you so much for you great review, Jeff! We are so glad to have you as a customer for life. We will be sure to pass your kind words on to Kevin, Roger, and Susan!

New customer for life

Gilbert Chevrolet is absolutely top notch. Sales manager Kevin was the best i've ever dealt with. Roger made the deal I couldn't resist behind the desk of destiny and Susan Hendershot was there for me the whole way. New customer for life I won't ever shop anywhere else. Make the drive. its worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your fantastic review, Jeffrey! We are so glad that Kevin, Roger, and Susan were able to make your purchase experience nothing short of exemplary. We look forward to working with you again!

Chevy Treverse

Tom Palmer was truly an exceptional sales representative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your great review, Cathy!

Fast service and exceptional customer care!

Gilbert Chevrolet's service department always takes excellent care of my vehicle and myself. Customer service is their top priority and it shows!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your kind words, Jenny! We are so glad to hear that our priorities show through. We look forward to working with you again. Have a great day!