Reviews
Sunrise Ford staffs were very helpful, knowledgable and
Sunrise Ford staffs were very helpful, knowledgable and honest comparing to the other Ford dealers in the area. Sunrise Ford staffs explained all of my issues and I was very satisfied with them and would recommend them to all my friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Of course theFord name brings me there .
Of course theFord name brings me there . The team at Sunrise is superior , taking care from sale to service ,insurance , finance a genuine group l will recomend to others that they can trust Sunrise Ford n vw ....
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Christina was wonderful.
Christina was wonderful. She went above and beyond. She tried to meet all my expectations. However, not very thrilled with your extended warranty, and the fact that your water guy left my trunk dismantled.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Drop my vehicle off at 9:00AM and not able to pickup
Drop my vehicle off at 9:00AM and not able to pickup until almost 4:00PM. Same thing happened the last time I dropped it off early and being a pest calling every hour after 1:00 PM to be able to get my vehicle. I'm on my own and it's my only vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Quick service ,friendly and fair price for three work we
Quick service ,friendly and fair price for three work we had done would recommend 5 stars
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Almost two months to get work completed.
Almost two months to get work completed. Cars appearance has deteriorated during that time and I would presume my cars battery life. Christine would not return my phone call as to why recall could not be completed while the car was there. Multiple rentals needed to be acquired and multiple visits to dealership have also been a major inconvenience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I went to the dealership in need of a new battery.
I went to the dealership in need of a new battery. I didn't have an appointment but they took care of replacing the battery anyway. The caring customer service was appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Informative, punctual & polite I am going to use them
Informative, punctual & polite I am going to use them again for our other vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
All good except they charge 3 percent to every sale for
All good except they charge 3 percent to every sale for credit card use. Maybe its the new norm but definitely not happy with it. I believe it is called the cost of doing business. But hide the 3 percent somewhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Horrible!
Horrible!!!!! the sale representatives and everyone who work inside the dealership is horrible, money hungry and selfish people, the mechanics and the ones who work at the service center were amazing people to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
