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AutoNation Ford St. Petersburg

(2,058 reviews)
Visit AutoNation Ford St. Petersburg
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday 11:00am–5:00pm
New (877) 205-7636 (877) 205-7636
Used (888) 530-9016 (888) 530-9016
Service (888) 698-0454 (888) 698-0454

Reviews

(2,058 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford St. Petersburg from DealerRater.

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Well taken care of service there is the best .

Well taken care of service there is the best .they do a really good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Great service and communication!

Great service and communication! We are a Ford Family and we can count on this dealership for good quality service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Great customer service, very friendly, helpful and

Great customer service, very friendly, helpful and knowledgeable. Finished my car earlier than expected and took care of the recall as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Art was my salesman and he stayed with me for several

Art was my salesman and he stayed with me for several months from the day I ordered my Mustang until the day I received it. Art always responded to my texts, emails, and phone calls and I appreciated that level of communication very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford St. Petersburg. Don't hesitate to call us if you ever need anything. Be safe on the road!

Very friendly and helpful staff, made the purchase

Very friendly and helpful staff, made the purchase process very easy. Would recommend to anyone in the market for a quality vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Ford St. Petersburg and we hope to be of service again in the future.

Wonderful staff and great service.

Wonderful staff and great service. Wouldn’t bring my car anywhere else. Would highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate you taking the time to leave us a response! We appreciate your recommendation of AutoNation Ford St. Petersburg and we hope to be of service again in the future.

Dealerships concierge service was very thorough with

Dealerships concierge service was very thorough with pickup & delivery of our vehicle for service. Service staff called with details on vehicle service, very pleasant. Definitely will stay with this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Good transaction and not pushy for the purchase.

Good transaction and not pushy for the purchase. Still waiting on the paperwork thought weeks later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (727) 231-1323. We hope to hear from you.

If i could give a 0 star I would.

If i could give a 0 star I would. I never been more disrespected and belittled by someone in my life. Especially by a Manager. I inquired about selling my vehicle, James Hendon responded. He gave me an offer I wasn't happy with. I told him my other offers I had and said take care. He insisted on continuing the conversation. I tried ended the conversation twice. While he continued he told me to “go away” and furthermore told me he personally had a better vehicle then the one I want to sell. Why be so rude to a guest? I don’t know his motive but for him in a TEXT to say “go away” and “you own a base model bronco -- I just sold my 2023 Bronco Raptor, have a swell day” Was mind blowing. Why does it matter who drives what? This isn't a contest, its me trying sell my car. I cant believe AutoNation, a nation wide, known company would allow this man to be a manager and represent them. I will never do business with them ever again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we can assure you that we do not find this type of behavior acceptable and we would like to address the situation you have described. Please reach out to us at (727) 231-1323 at your earliest convenience.

Create experience from beginning to end, our sales rep

Create experience from beginning to end, our sales rep was great attentive and worked as hard as he could to make our deal happen. We really appreciate all of the service providers at AutoNation Ford and will come back and also referred to France. Thank you so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!