Reviews
Brooks was fantastic.
Brooks was fantastic. Followed up on warranty issue, was knowledgable, and took care of problem quickly and efficiently while I waited. Waiting room was clean and comfortable and well outfitted. Good stuff all around.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Walker Ford Company. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I’m on my 2nd Walker Ford.
I’m on my 2nd Walker Ford. I found them in 2022 and have had nothing but a great car buying experience and great service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Bob, we're delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Don took my car in on time, had it back prior to the time
Don took my car in on time, had it back prior to the time he gave me and also changed my brake pads (I'm on a Maintenance Plan) which was needed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Don M always provides great customer Service
Service Manager was very nice.
Service Manager was very nice. Kept me informed of the progress. My only issue was the uncoordinated service between tinting and Ford oil change service. My reservation was clear that I was getting tinting and service and there were still timing delays. Nevertheless, service mgmt was great!
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your honest feedback about your experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Staff is always friendly and knowledgeable.
Staff is always friendly and knowledgeable. They work with me to find convenient times for maintenance & repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Susan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Walker Ford Company as your first choice for service!
I had the opportunity of visiting Walker Ford Service
I had the opportunity of visiting Walker Ford Service Department this week and received outstanding support and from the initial writer to the mechanics jumping in the engine bay to resolve multiple issues! Great principles with smile’s all around. Very reassuring to helped and received a follow call to see if all is ok! Walker is the Best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very professional staff.
Very professional staff. Focused on customer satisfaction not just getting the highest price. Responsive and great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Shawna Hargett was outstanding to work with across all
Shawna Hargett was outstanding to work with across all stages of the new car buying process. I am now the proud owner of a new 2025 Raptor, and this is hands down the best car that I've ever had in my life. Shawna is an amazing asset to the Ford Family, and I will be referring anyone I know in the market for a new car over to her. I could not have been happier with the end-to-end experience at Walker Ford thanks to Shawna!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Drew, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Walker Ford Company for all your vehicle needs! Take care!
Don was a pleasure to work with and provided me with
Don was a pleasure to work with and provided me with updates as my vehicle was repaired.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Received great service from Walker Ford.
Received great service from Walker Ford. Donald Mast is very nice and always very helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jenny, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!