Reviews
Good customer service.
Good customer service. They were Honest and no hassle free. Thank you to Elden, Felix and Rosa who made the deal come true.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We received excellent service at Courtsey Kia.
We received excellent service at Courtsey Kia. We were very pleased with the service Jeffery Tupper provided and everyone else who made the sale fast and easy. Courtesy Kia of Brandon will differently be recommended to our family and friends. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What can you say when you bring the car there, they make
What can you say when you bring the car there, they make you pay $200 only to look at it, they tell you that the vehicle has no problems, do nothing, charge you the money, and you go home with the same issues for which you have been there in the first place... I hope they have at least looked at it. They definitely have not tested it since the problem is still the same (the back door does not fully open). Given our history with this dealer's service, I really need to see a psychologist to understand why I am still going there... I wish I could give a 0-star rating. I have also asked to speak with a supervisor. They told me they would have called back... Still waiting...
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback, and I’m very sorry for the repeated frustration you’ve experienced. We would be happy to speak with you further about your experience. We will be contacting you, however if you haven’t heard from us yet, please contact me. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250
Brandon was great.
Brandon was great. He helped me get the car that i wanted and make sure i left satisfied. I will recommend anybody shopping for a car to go see Brandon and go to the Kia dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David Diaz Amezquita, we are delighted to see this rating! Have a great day!
Shopped around for the best price and Courtesy was the
Shopped around for the best price and Courtesy was the lowest by thousands. Felix our sales person was great, even came in on his day off and stayed past close to make sure we knew how to operate everything! Couldn’t be happier.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dropped car for repairs not related to my air picked up
Dropped car for repairs not related to my air picked up and no air only heat. Called Kia of Brandon with no reply.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Marcia, Thank you for taking the time to share this, and I am very sorry for the frustration you are experiencing. Dropping your car off for unrelated repairs and then picking it up to find the A/C no longer working is frustrating. I am also sorry that your call was not returned. We will be reaching out, however if you have not heard from us yet, please contact me. Best Wishes, Brendan O Brien, General Manager, 813-580-5250
The salesperson that I worked with was extremely
The salesperson that I worked with was extremely knowledgeable and made me feel extremely happy that I came to the dealership, his name is Gage Pitcher. Jarred Lucas was also there to assist him. Jarred knew which car I needed and made me see the pros and cons of it. I appreciate him very much.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you Brad at the Service Department for excellent
Thank you Brad at the Service Department for excellent customer service. Excellent dealer to buy a car at a reasonable price. Kia is the best!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Friendly service advisors who seemed to care about the
Friendly service advisors who seemed to care about the quality of service and overall experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was for flat tire.
Service was for flat tire. Everything was serviced. Waiting time is not good. Takes more than an hour to get things done even with an appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for taking the time to rate us! You really made our day today.