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Courtesy Kia of Brandon

(1,309 reviews)
Visit Courtesy Kia of Brandon
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
New (877) 239-1421 (877) 239-1421
Used (877) 236-9808 (877) 236-9808
Service (877) 240-0158 (877) 240-0158

Reviews

(1,309 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Kia of Brandon from DealerRater.

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I, Carolyn Stover, had the esteem pleasure of being

I, Carolyn Stover, had the esteem pleasure of being introduced to a salesperson named John, who exude impeccable grace in search for an automobile. John listened attentively and responded accordingly to the features I desired. I was impressed by John's demeanor and character while conducting the business of the day., not by pressuring the customer, but by presentation of the product. John, job well done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Carolyn Stover, we are so pleased you enjoyed your visit to Courtesy Kia Of Brandon!

I have any repair or oil change done at the dealership

I have any repair or oil change done at the dealership because I trust my service advisor watches out for me. She has never steered me wrong.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Elaine Grosso, thank you; we appreciate your feedback!

The sale John was very nice and helpful he provided me

The sale John was very nice and helpful he provided me all the information regarding the car. He made sure I was comfortable while waiting for the rep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Tamiko Brown, thank you so much for your positive comments about Courtesy Kia Of Brandon!

Courtesy Kia made my experience very quick and easy .

Courtesy Kia made my experience very quick and easy . Lorena was wonderful she listened to exactly what i wanted in my budget and made it happen. The finance department was amazing they got me a wonderful deal so i left the dealership fully loaded with warranty and still had affordable payments. Love my car !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Zhaina Bryant, thank you for the high star rating!

Very smoothly accomplished, and I was kept updated

Very smoothly accomplished, and I was kept updated throughout the application. The representative who returned my vehicle after servicing noticed that it had not been washed, and drove it through before giving me the keys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Linda Valier, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Kia Of Brandon!

Frank, the Internet manager contacted me about a car I

Frank, the Internet manager contacted me about a car I was very interested in. I put a deposit to hold it till I could get to Tampa for the paperwork. Jerry helped me out since Frank was out of town. Jerry had brought the Volvo car in on a trade in while selling the 1,000,000 CPO Kia. Process was easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tap, thank you for the high star rating!

I was working with Rosa and she had a vacation planned

I was working with Rosa and she had a vacation planned and was handed off to Victor. Smoothest transition I’ve ever had. This is hands down the best dealership in America. This is my second Kia and I will never buy another brand. Kia for life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Service department is very knowledgeable and efficient.

Service department is very knowledgeable and efficient. My service technician is top person, knows his stuff and is very professional and personable. Will go again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mark Horne, we really appreciate this positive review! Thanks so much!

My visit on Saturday was great my service person was

My visit on Saturday was great my service person was wonderful he explained my do's and needs for the things that I have to do for my vehicle as a woman we really don't know much about cars but Brad Clement explained it so wonderful,Thank you Brad

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Salesman Roland, manager Rich and vehicle appraiser were

Salesman Roland, manager Rich and vehicle appraiser were top notch. Finance and warranty advisor, not so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.