Reviews
Mr. Gump was very thorough and helpful, made the process
Mr. Gump was very thorough and helpful, made the process of leasing my car quick and easy ?I felt confident with the information he provided me with to make the best choice for myself. His customer service was exceptional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Barbara Figueroa Gracia, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Great customer service and straightforward buying
Great customer service and straightforward buying process. Michael M. was incredibly helpful and got us the car that we wanted within the price range we were looking for!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you! We hope to be of service to you again!
Great help from Ashley Craig.
Great help from Ashley Craig. Was super helpful with every question I had. She is the only person I will work with! Always best customer service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us this positive review! Have a wonderful day!
Salesman John Hyde has sold us two cars and been the best
Salesman John Hyde has sold us two cars and been the best experience in car buying we have had. We have bought three cars there and will buy again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did!
Nice place to purchase a Kia.
Nice place to purchase a Kia. Victor is a great salesman and very personable. I have purchased two Sportages within a 10 month period and pleased with driving both.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service department is Great!
Service department is Great!! Ashley and Daniel are my team when I come in for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I appreciate the outstanding service at your dealership.
I appreciate the outstanding service at your dealership. I would recommend your dealership to anyone in need of service or a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sent an email about a car.
Sent an email about a car. Never heard anything back. Then got an email it was sold. Almost 2 week between the first email and the second.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your feedback, and we sincerely apologize for the lack of communication you experienced. It’s extremely frustrating to reach out with genuine interest in a vehicle and not receive a timely response, especially only to later learn that the vehicle has been sold. This is not the level of responsiveness or customer care we aim to provide. If you are still in the market for a vehicle, we would be happy to assist you. We would also like to speak with you further about your experience. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250
Friendly staff with fair pricing no pressure smooth
Friendly staff with fair pricing no pressure smooth process. Great selection drove away completely satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No pressure Great sale staff in and out got the deal I
No pressure Great sale staff in and out got the deal I wanted and the car I wanted extremely satisfied 100%. Would recommend anybody to buy a car here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Barry K Haynes, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!