Reviews
No pressure Great sale staff in and out got the deal I
No pressure Great sale staff in and out got the deal I wanted and the car I wanted extremely satisfied 100%. Would recommend anybody to buy a car here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Barry K Haynes, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
The service advisor, Ashley, is awesome!
The service advisor, Ashley, is awesome! She definitely makes a point to look out for the customer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Waited 3.
Waited 3.5 hours for the 15,000 miles service to be completed, that I had an appointment for. When the tires were rotated, they didn't check tire pressure and the pressure was low on several tires - a couple days later the low pressure warning came on. The car wasn't vacuumed or windshield cleaned. No better than JiffyLube and way more expensive with 4x the wait time.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. We sincerely apologize for the extended wait during your service appointment and for the issues you experienced afterward with tire pressure and incomplete cleaning. We understand how frustrating it is to wait several hours, especially with an appointment, and still feel like important details were overlooked. We would like to speak with you further about your experience. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250
This dealership gives me so much unnecessary stress.
This dealership gives me so much unnecessary stress. If anything can go wrong, it will and the dealership will try to make it right and act like they’re doing you a favor. The staff are so rude to each other, put customers in the middle of disagreements, and leave trash in my car every time. I’ve had to come back repeatedly for the same issues. I have to double check everything they recommend service-wise because they maintain incorrect records and recommend unnecessary services. If I hadn’t questioned every item they recommend, I would be out a lot of money, time, and stress. Cannot express how much of a headache this dealership is every single time.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Macy, Thank you for sharing your experience, and we sincerely apologize for the ongoing frustration and stress you've encountered. We deeply regret that this has become a repeated experience for you. We would like to speak with you further to learn more about these issues. We will be contacting you, but if you haven’t heard from us yet, please contact me. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250
Bought my Kia here and all my service is done here!
Bought my Kia here and all my service is done here! Recommend them 100%!!! Salesman was very professional and I feel more comfortable having my Kia serviced here!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jerry provided exceptional service and was incredibly
Jerry provided exceptional service and was incredibly helpful throughout my visit. The entire facility was spotless, and the staff were welcoming, professional, and genuinely kind. A great experience overall!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave us this positive review! Have a wonderful day!
Jerry provided exceptional service and was incredibly
Jerry provided exceptional service and was incredibly helpful throughout my visit. The entire facility was spotless, and the staff were welcoming, professional, and genuinely kind. A great experience overall!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They have quality repairs and service and awesome staff.
They have quality repairs and service and awesome staff. They keep you updated every step of the way. Totally recommend this dealership! I also purchased my vehicle here a few years ago totally awesome experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Denise Heine, we're glad you had such a wonderful experience with us!
Oil change but I have to go back Kia to change out my
Oil change but I have to go back Kia to change out my fuel injectors due to check engine light on my dash I?m glad it?s under warranty 2021 Kia tho ???
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did!
It was Great service and a clean facility.
It was Great service and a clean facility. I had a recommended repair of brake pads. The car was very clean when I picked it up.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia Romano, we really appreciate this positive review! Thanks so much!