Reviews
Overall I love this dealership.
Overall I love this dealership. The service department is efficiently run with few hiccups. Bravo
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’m a Kia customer doing business with them for a many
I’m a Kia customer doing business with them for a many years never fail…
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service, care, and support, thanks to
Excellent customer service, care, and support, thanks to everyone who helped in getting my car
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department personnel has next man up mentality
Service department personnel has next man up mentality when the customer’s previous service person not available.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I did request that they change my REAR windshield wiper,
I did request that they change my REAR windshield wiper, but they replaced my FRONT ones which actually were not that old! And of course was charged for that!
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Jeanne, Thank you for your feedback. We understand how frustrating this experience must have been, and we apologize for not meeting expectations. Clear communication and attention to detail are essential, especially when handling specific requests. We're sorry to hear that your initial request of replacing your rear windshield wiper was not addressed, leading to an unnecessary service and charge. We would like to speak with you further about this experience and hopefully restore your faith in us. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250
I needed some work done on my vehicle & was a little
I needed some work done on my vehicle & was a little nervous because recently I have some hearing loss. Ashley is incredible! I was able to text her throughout the whole process and she informed me about everything I needed to know and helped eased all my worries. Thanks again Ashley! We appreciate you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Took almost 3 hours for an oil change .
Took almost 3 hours for an oil change . I thought that was way too long.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Tori in the service dept was fabulous and answered our
Tori in the service dept was fabulous and answered our questions thoroughly. She even had my daughter picked up so she could pick up her car
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I bought used Hyundai palisade and they charged 799 for
I bought used Hyundai palisade and they charged 799 for pre delivery service fees but none of the service has done other than oil change. Car has wheel alignment and battery issue . It was not diagnosed.
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize for the disappointing experience with your recent purchase. It's clear that the pre-delivery service didn't meet your expectations. Your satisfaction is our priority and we would like to speak with you further about this experience. Please contact me at your convenience. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250
This is my third Kia I have never had any problem with
This is my third Kia I have never had any problem with this dealership would recommend Kia to my friends
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car