Courtesy Kia of Brandon

Was not a bad wait time and people were great. Would recommend to other people.

Tori was amazing! very nice and helpful. Explained eve try thing in detail and was very patient. i would request her the next time i go

The worse service department ever don’t ever bring your car there if it’s for something besides an oil change

Erik was totally attentive and knowledgeable. He answered all my questions and they were able to come in with a reasonable price. Overall, I thought they were awesome. Also wanna mention the Financial guy that did the closing and I really appreciate it how respectful he was and how thoughtfully he listened to what I had to say, thank you both

Very accommodating and explaining everything in detail. They were very professional and nice to work with.

Given how extremely busy they were when I dropped my car off on a Saturday to get some recalls taken care of, they were exceptionally fast and the service team were all very kind. Communication, respectiveness and guidance were all present from each person I encountered. My appointment was at 1pm and they were able to complete the recalls before 4:30pm which is great although I was unable to get there before 5pm I did appreciate the communication and the urgency once my car was ready. Thank you all!

Wait time for any kind of service is 3+ hour before vehicle is pulled to service area (thats with an appointment). Nick Edwards is the best service advisor I have ever worked with. Very honest regarding wait time and gives superb advice of any questions asked. No reason any if the advisors should have to deal with 90% of pissed off customers because of wait times because there aren’t enough service bays to handle the volume of vehicles ( I estimated only 15 maintenance bays with 2 others designated for alignments). I quit going for basic oil changes because of 3 hr wait. I take to private auto shop, where I only wait no more than 45 min. I purchased a new vehicle this week, which wasn’t a Kia. I loved my Kia, but changed to different make, mostly because of the service department

The wait was long but my truck is fixed air is up and running thank you

I started my sales process with an internet inquiry. I got a response very quickly. Jeff and Marc made my car buying experience very easy. I have bought many new cars over the years and this was one of the easiest and pleasant. And I got a great deal!!

Armando Andrade es un excelente vendedor, pregunta por el cuando esté en busca de un KIA.