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Courtesy Kia of Brandon

(1,311 reviews)
Visit Courtesy Kia of Brandon
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
New (877) 239-1421 (877) 239-1421
Used (877) 236-9808 (877) 236-9808
Service (877) 240-0158 (877) 240-0158

Reviews

(1,311 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Kia of Brandon from DealerRater.

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Scheduled my 2021 Telluride for hood cable release

Scheduled my 2021 Telluride for hood cable release repair. Bradley was my Service Advisor and got everything completed in a timely manner. He also informed me of a recall that required replacement of seat control. He will call when part arrives to complete follow-up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service is always excellent when I go to this dealership.

Service is always excellent when I go to this dealership. The waiting room is always pleasant, convenient, and fully stocked with all kinds of coffee drinks, snacks, and ice cream 😋. My service representative is always pleasant, informative, and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service Ashley is great, helpful, knowledgeable and

Great service Ashley is great, helpful, knowledgeable and pleasant to deal. I was very happy with my service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone is very helpful every time I take my car to be

Everyone is very helpful every time I take my car to be serviced. I recommend it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Other than the fact that we had to wait two and a half

Other than the fact that we had to wait two and a half hours, the coffee was fresh a the staff and other customers were friendly . They need to become more efficient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everyone was incredibly helpful.

Everyone was incredibly helpful. This is my 4th car from this dealership. Highly recommend them. Gump was fantastic. Finance director was wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The fastest wait time and most accurate.

The fastest wait time and most accurate. However the technician/mechanic forgot to lock in the engine air filter. Just left filter lid wide open.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and for recognizing our efforts to provide a fast and accurate service. We sincerely apologize for the oversight with the engine air filter. We regret that this happened during your visit. We would be happy to speak with you further, if you would contact me. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

Dealer response

Thank you for your feedback and for recognizing our efforts to provide a fast and accurate service. We sincerely apologize for the oversight with the engine air filter. We regret that this happened during your visit. We would be happy to speak with you further, if you would contact me. Best Wishes, Brendan O’Brien, General Manager, 813-580-5250

Nick is an awesome advisor.

Nick is an awesome advisor. Check in and out was outstanding. A1 service for sure. Looking forward for next service. And will call him two weeks out for what I need done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The facilities are nice and clean.

The facilities are nice and clean. The staff was courteous, polite and friendly, the coffee and cappuccino station was a great added touch. And the free ice cream was great for kids and adults.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good attention and services.

Good attention and services. Jenny is always very helpful and willing to help in everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.