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Courtesy Kia of Brandon

(1,311 reviews)
Visit Courtesy Kia of Brandon
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
New (877) 239-1421 (877) 239-1421
Used (877) 236-9808 (877) 236-9808
Service (877) 240-0158 (877) 240-0158

Reviews

(1,311 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Kia of Brandon from DealerRater.

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Scheduled an appointment for the oil change, tire

Scheduled an appointment for the oil change, tire rotation and alignment summer special. The service was completed in the stated timeframe; no effort was made to upsell; and I was told that tires did not need to be rotated. I was charged less than the coupon amount.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The best Kia Dealer anywhere.

The best Kia Dealer anywhere. Friendly environment snacks and drinks available while you wait. They always keep you updated in your service either by text or in person the majority of the time they look for the customer to tell them in person. The service department is top notch and Jenny us the best person in the dept my opinion.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Made the process easy and everyone was helpful.

Made the process easy and everyone was helpful. Jerry was a pleasure to work with!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Courtesy Kia to me is the best, Jenny is the best I can

Courtesy Kia to me is the best, Jenny is the best I can call her anytime and ask, for an appointment and tell her what is my issue and she’ll tell me to come in and everything will be ok. I may live an hour away but will still travel to Brandon to get my car 🚗 serviced. Thank you 😊 for everything y’all do.. Jenny you do a Great Job 👏 Thank you ☺️

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I recently had the pleasure of purchasing a car from

I recently had the pleasure of purchasing a car from Courtesy Kia Of Brandon, and I can't speak highly enough of the exceptional service I received. The purchasing process at Courtesy Kia Of Brandon was seamless, thanks to their expertise in finance. He took the time to explain all the financing options available to me and worked diligently to secure the best deal that fit within my budget. His transparency and attention to detail made the financial aspect of the purchase stress-free. Overall, my experience at Courtesy Kia Of Brandon was nothing short of outstanding. Elden’s, Eloy and Joel’s dedication to providing exceptional service, extensive knowledge, and friendly approach made purchasing a car a memorable experience. I highly recommend Courtesy Kia Of Brandon to anyone in search of a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Overall pretty good experience but I was disappointed

Overall pretty good experience but I was disappointed that I didn’t get an answer on why my tires had to be replaced at 11,000 miles when they’re rated for 20,000. The response I got is because I didn’t get them rotated at 10,000 miles but my vehicle only had just over 11,000 miles.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This is my second kia from Courtesy.

This is my second kia from Courtesy. Jeff Costner was excellent in helping me acquire my new Seltos. I'm very grateful to everyone involved from start to finish and thereafter. Shirley Pagliaro

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No nonsense and clear attitude.

No nonsense and clear attitude. The Advisor was refreshingly candid. Service was done as promised and was given a ride back to my home and back. No surprises and pushy sales pitch was used. Good.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ashley in Service is the Best!

Ashley in Service is the Best! Knows her stuff and great customer service. Everyone there was approachable and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Eloy and Erick were a pleasure to work with!

Eloy and Erick were a pleasure to work with! I couldn’t make my mind up on which vehicle. I know they put double the work in with me and handled it with professionalism and grace. I own a dealer myself and 10/10 would steel them from you if I could afford to pay them lol.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.