Reviews
Scheduled an appointment for the oil change, tire
Scheduled an appointment for the oil change, tire rotation and alignment summer special. The service was completed in the stated timeframe; no effort was made to upsell; and I was told that tires did not need to be rotated. I was charged less than the coupon amount.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The best Kia Dealer anywhere.
The best Kia Dealer anywhere. Friendly environment snacks and drinks available while you wait. They always keep you updated in your service either by text or in person the majority of the time they look for the customer to tell them in person. The service department is top notch and Jenny us the best person in the dept my opinion.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Made the process easy and everyone was helpful.
Made the process easy and everyone was helpful. Jerry was a pleasure to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Courtesy Kia to me is the best, Jenny is the best I can
Courtesy Kia to me is the best, Jenny is the best I can call her anytime and ask, for an appointment and tell her what is my issue and she’ll tell me to come in and everything will be ok. I may live an hour away but will still travel to Brandon to get my car 🚗 serviced. Thank you 😊 for everything y’all do.. Jenny you do a Great Job 👏 Thank you ☺️
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I recently had the pleasure of purchasing a car from
I recently had the pleasure of purchasing a car from Courtesy Kia Of Brandon, and I can't speak highly enough of the exceptional service I received. The purchasing process at Courtesy Kia Of Brandon was seamless, thanks to their expertise in finance. He took the time to explain all the financing options available to me and worked diligently to secure the best deal that fit within my budget. His transparency and attention to detail made the financial aspect of the purchase stress-free. Overall, my experience at Courtesy Kia Of Brandon was nothing short of outstanding. Elden’s, Eloy and Joel’s dedication to providing exceptional service, extensive knowledge, and friendly approach made purchasing a car a memorable experience. I highly recommend Courtesy Kia Of Brandon to anyone in search of a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overall pretty good experience but I was disappointed
Overall pretty good experience but I was disappointed that I didn’t get an answer on why my tires had to be replaced at 11,000 miles when they’re rated for 20,000. The response I got is because I didn’t get them rotated at 10,000 miles but my vehicle only had just over 11,000 miles.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
This is my second kia from Courtesy.
This is my second kia from Courtesy. Jeff Costner was excellent in helping me acquire my new Seltos. I'm very grateful to everyone involved from start to finish and thereafter. Shirley Pagliaro
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No nonsense and clear attitude.
No nonsense and clear attitude. The Advisor was refreshingly candid. Service was done as promised and was given a ride back to my home and back. No surprises and pushy sales pitch was used. Good.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Ashley in Service is the Best!
Ashley in Service is the Best! Knows her stuff and great customer service. Everyone there was approachable and kind.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eloy and Erick were a pleasure to work with!
Eloy and Erick were a pleasure to work with! I couldn’t make my mind up on which vehicle. I know they put double the work in with me and handled it with professionalism and grace. I own a dealer myself and 10/10 would steel them from you if I could afford to pay them lol.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
