Weikert Ford

⭐ Strong Negative Review – Misrepresentation & No Post-Sale Support I purchased this vehicle and requested pickup on Saturday, January 24, 2026, relying on the explicit representations made by the salesperson, Roylan Valenzuela, who stated that the vehicle was in perfect condition and fully inspected. I received the vehicle on January 25, 2026, and immediately reported a serious mechanical issue. From that moment on, communication from the dealership effectively stopped. The salesperson stopped answering my calls entirely and only sent a brief message stating he would “check with the manager,” which led to no action or follow-up. On the same day, I personally contacted the manager, Michael Alcock, who assured me that he would address the issue and contact me. To date, no response, no solution, and no follow-up has been provided. This situation demonstrates a clear pattern: before the sale, the dealership was highly responsive, repeatedly contacting me and providing prompt communication. Once the sale was completed and a legitimate problem was reported, the dealership became unresponsive. Selling a vehicle under assurances of proper condition and then refusing to provide post-sale support when defects are immediately reported is unacceptable and unprofessional. I am still awaiting a resolution and would strongly caution potential buyers to carefully consider this dealership’s business practices.

Great sales followup to my and inquiry Great sales personnel and a timely response followup call

All staff were attentive and helpful. They made the car purchasing process easy. They are honest and I would recommend buying from them &! ! If you?r. �b egoing

Very pleasant experience. Found the exact truck I was looking for and we put the deal together. I drove over and we finished the deal same day.

Plenty of trucks to choose from wide variety of colors, the sales man where great 👍

The best customer service I have ever received at a dealership! Everyone was very friendly and helpful. Our sales rep, Jordan was the absolute best!

Beware of this dealer …the ad they posted says “get” and after hours sitting in dealership they come back and low balled me and said their ad said “up to” I asked to show me because I had a copy of it with me and not even in small print it does not say …they won’t stand by their own ad …people their are sharks everywhere be careful where you invest your money …we are the customers and we are in charge ..make them stand by their own ad …I would stir clear of this dealership …I was the only customer in the dealership that should of told me everything

Professional employees, easy transition, fast responses, never pressure the costumes, I would buy another car from them again.

I had an outstanding experience purchasing my 2023 Lincoln Navigator from Weikert Ford. Kylie and Marc were absolutely incredible to work with from start to finish. Communication was fast, friendly, and transparent, and they made buying from out of state feel effortless. They helped me secure a stellar deal on the Navigator, walked me through every detail, and stayed in touch all the way through shipping and delivery. The vehicle arrived exactly as promised — flawless, clean, and even better than expected. Kylie and Marc went above and beyond, and you can tell they genuinely care about their customers. If you're buying a vehicle — even from across the country — I highly recommend Weikert Ford. Ask for Kylie and Marc. You’ll be in great hands! —Doug A.

We have never had such a great experience with a sales representative as with Jason. He is the first to spend so much time explaining all the new changes in the Ranger. We are very pleased with our vehicle and would not hesitate to recommend Jason and Weikert Ford.