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INFINITI of Tampa

(866 reviews)
Visit INFINITI of Tampa
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
New (813) 822-3369 (813) 822-3369
Used (813) 822-3389 (813) 822-3389
Service (813) 822-3393 (813) 822-3393

Reviews

(866 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The staff, especially Erminson Amaya in sales is

The staff, especially Erminson Amaya in sales is fantastic! We would refer any of our family and friends to Infiniti if Tampa.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service…and good patient… First

Excellent customer service…and good patient… First expressions it the best!! And they did that,Mike that supervisor is the bomb.com!! Thanks, again Na Caroline

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This Dealership is Exceptional!

This Dealership is Exceptional! Customer Service is Excellent! I have been a Happy Customer for over 10 years!! I Recommend Infiniti of Tampa for Your Vehicle Needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

in infinity of tampa it is good to go to buy a

in infinity of tampa it is good to go to buy a car,because it has very good customer service and good salespeople especially Emerson has good knowledge of the car and explains everything ,helps you get the best price thank you Emerson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I will purchase a infinity they great car especially with

I will purchase a infinity they great car especially with sales person like Emerson Amaya he knows what we are looking on a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They will service your car incorrectly and not take

They will service your car incorrectly and not take responsibility if you don't catch it right there when you sign for it. If you sign for it it means you agree with what they have done. Since you can't see what fluids were put in you will have to take their word for it. Good luck proving they did it wrong even though they are the only ones to ever touch your car.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We thank you for sharing your review with us. I regret to hear that you are disappointed with your experience with our service department. I would like to discuss the issues you had in further detail. I will be reaching out, but you can also contact me, as well. Brett Starling, General Manager, 813-694-1579

Service says it all

I have bought carsfrom Infiniti of Tampa for over 20 years ... at first they were sedans and now I am in the QX60. Besides the quality of the product the most important thing to me as a customer is service. To that end my service consultant, Eddie Diaz, is a model for customer-centered attention. He listens, he takes time with this clients, and he delivers excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Beachy, thanks so much for rating us so high! Be safe on the road!

Eddie / service dept is the main reason I continue to

Eddie / service dept is the main reason I continue to purchase Infinity’s. He is the most trustworthy advisor I have ever worked with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Eddie always take care of the issue and services always

Eddie always take care of the issue and services always be great as well thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

the car was only been service, gas tank had only

the car was only been service, gas tank had only 15miles left i lefy in garage with over 30miles right front was scarped with yellow paint

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience!