INFINITI of Tampa

Great customer service. Mike English was exceptional. The car is working great. We have been a customer at this Infiniti for over 20 years and very happy. Thank you!

Great customer service Received detailed report for all repairs that was recommended. I would highly recommend this dealer to others..

Swindlers, completely took advantage of my teenage daughter! Shoved a stack of papers in front of her to sign and didn't explain any of it. Now they are trying to stick her with a car that she cannot afford or even get financed!

Just wanna give a shout out to my service advisor Mr. Michael English. They were expedient and very courteous servicing my car today. Thanks Michael for taking great care of my 15 year old QX56 with 275,000 miles on her. You and your staff treated her as if she was brand new.

Amazing dealership! Purchased an Infinity QX60! Sales associates Daniel and Max provided outstanding customer service! Coffee shop available to customers was awesome…it will make bringing my vehicle in for service a definite pleasure. Highly recommend Infinity of Tampa Bay to my family and friends!

Great team at Infinity and they work to make sure your completely satisfied. The prices aren't that bad as well considering how much services cost these days.

Be VERY careful when purchasing your vehicle here!! Make sure you get it checked out thoroughly. I bought my vehicle from here (CARLOS LIMA was my salesman) and due to covid I had it transported to me in TN. He assured me nothing was wrong with the vehicle and it had not been wrecked. It had a check engine light on when it arrived and my car salesman convinced me it was just the gas cap. Long story short I've had so many issues with my vehicle that started with the check engine light now it's lit up like a Christmas tree! Check engine light, ABS, traction light...every light!! I've had so many problems. Also when I received my SUV it had ZIP TIES on the front bumper cover!!! Now the bumper cover fell off! It's not even safe to drive bacause the ABS system failed! AND IT'S A 2018 WITH LESS THAN 70,000 MILES....HOW!! My salesman was noncaring and rude about my issues he no longer cared after the sale! I tried reaching out to the manager and no response. I will be contacting the BBB. It's sad because I trusted Infiniti of Tampa.

I had an appointment for a oil change on Monday 3/28/22 at 10:30am. During the oil change my front plate was damaged in the dealership care, and no one felt the need to inform me of the damage plate. I immediately contacted Richard Acosta (Service Manager) and explained to him that my front plate was damaged in there care, and they can also look at the security cameras. I was the 3rd car waiting in line in camera view for from 10 ton15 minutes from entering the drive in service area where they take possession of the vehicles. I spoke with Richard Acosta over the phone, and via emails. He advised me to send him pics of the damaged plate, and I sent him 3 pictures from different angles. I also emailed him multiple options to resolve this issue via email on Tuesday 3/29/22, I'm still waiting to hear back from him or anyone from the dealership. He did mention he was checking with the parts department to give me a new plate, and I advised him, my plate was NOT an ordinary INFINITI plate, that's why I sent him multiple options to correct there screw up. The front plate and the INFINITI LOGO screws was a special order. It’s now April 20, 2022 I still have NOT received my reimbursement check for the front plate and screws I had to buy again from their screw up!!

Eddie was great! As always Fast and friendly service! Will return and recommend this location!

Mike was good but the service was questionable. Had to go back twice for the leak and they did not fix.