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Register Chevrolet

(191 reviews)

Reviews

(191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Register Chevrolet from DealerRater.

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Had a appointment for a oil change and tire rotation was done faster then I though I have always got good service at Register Chevrolet I purchased the car in 2018 and they have don all the service on it. I Would recommend them.

Had a appointment for a oil change and tire rotation was done faster then I though I have always got good service at Register Chevrolet I purchased the car in 2018 and they have don all the service on it. I Would recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We went to Register Chevrolet on 2/9/26 to look at a 2026 Silverado. We met with a salesman named Nick, reviewed a truck we liked, and had both of our trade-ins evaluated. We were presented with a worksheet showing numbers that worked for us. Nick said the next step was completing a credit application. After our credit was run, Nick returned and said they had “made a mistake” on the worksheet and that one of our trades hadn’t been listed properly — meaning they could no longer honor the deal. No manager came out. No real explanation. No attempt to resolve it. Running a customer’s credit before verifying deal accuracy is unacceptable. Credit pulls affect your financial profile, and that should never happen unless the dealership is confident in the numbers they present. This felt misleading and extremely unprofessional. If there was an error, it should have been caught before pulling credit. Be cautious — this experience left us feeling like our credit was used as leverage after the fact. Not how business should be done.

We went to Register Chevrolet on 2/9/26 to look at a 2026 Silverado. We met with a salesman named Nick, reviewed a truck we liked, and had both of our trade-ins evaluated. We were presented with a worksheet showing numbers that worked for us. Nick said the next step was completing a credit application. After our credit was run, Nick returned and said they had “made a mistake” on the worksheet and that one of our trades hadn’t been listed properly — meaning they could no longer honor the deal. No manager came out. No real explanation. No attempt to resolve it. Running a customer’s credit before verifying deal accuracy is unacceptable. Credit pulls affect your financial profile, and that should never happen unless the dealership is confident in the numbers they present. This felt misleading and extremely unprofessional. If there was an error, it should have been caught before pulling credit. Be cautious — this experience left us feeling like our credit was used as leverage after the fact. Not how business should be done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Great experience dealing with Corey and Jacob. Honest and straightforward negotiations and no attempts to add on bogus fees apart from the usual dealer fee ($999). Kevin at finance was also great and did try to sell me hard on add ons. They could read the room and understand that I was prepared and not interested in anything but the vehicle. That was refreshing.

Great experience dealing with Corey and Jacob. Honest and straightforward negotiations and no attempts to add on bogus fees apart from the usual dealer fee ($999). Kevin at finance was also great and did try to sell me hard on add ons. They could read the room and understand that I was prepared and not interested in anything but the vehicle. That was refreshing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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These guys made it very easy for me to purchase the vehicle no nonsense out the door price. Just drove the truck up to North Carolina and heading to me next at runs like a dream.

These guys made it very easy for me to purchase the vehicle no nonsense out the door price. Just drove the truck up to North Carolina and heading to me next at runs like a dream.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

William, thank you for sharing your positive experience with Register Chevrolet and thank you for being OUR customer!

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Was in for a. Oil change with apt. Turnaround time was 100 per cent better than my last oil change, it took about 2 1/2 hrs with an apt.

Was in for a. Oil change with apt. Turnaround time was 100 per cent better than my last oil change, it took about 2 1/2 hrs with an apt.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Elizabeth, Thank you for your five-star review. We appreciate you being our customer!

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As always Register is a place I?d send friends and family to. Rob pulls out all the stops to ensure the transaction is as easy as possible. And Miriam?s attention to detail in the finance office is industry leading. I really appreciate all that they both have done to help me to the best of their abilities. I look forward to my next purchase or sending family your way.

As always Register is a place I?d send friends and family to. Rob pulls out all the stops to ensure the transaction is as easy as possible. And Miriam?s attention to detail in the finance office is industry leading. I really appreciate all that they both have done to help me to the best of their abilities. I look forward to my next purchase or sending family your way.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Billy, thank you for sharing your positive experience with Register Chevrolet. We have wonderful employees with great product knowledge and who are honest. We treat our customers the way we would like to be treated and like they are our extended family. Thank you for choosing Register Chevrolet as your dealer. We truly appreciate you being our customer!

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Sam was the best sales advisor i had to deal with. Easy going and very knowledgeable.. no pressure sales. She informed me about what my car needed to keep it maintained and on the road longer. I will go back as long as she's there

Sam was the best sales advisor i had to deal with. Easy going and very knowledgeable.. no pressure sales. She informed me about what my car needed to keep it maintained and on the road longer. I will go back as long as she's there

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Talked to the used car salesman the evening about an hour before they close and told him we would be in the morning. I called the next morning to let him know I was on my over and he said oh the other salesman said he sold it. If this is the way the people work at register Chevrolet I am going to tell everyone I know.

Talked to the used car salesman the evening about an hour before they close and told him we would be in the morning. I called the next morning to let him know I was on my over and he said oh the other salesman said he sold it. If this is the way the people work at register Chevrolet I am going to tell everyone I know.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Emmett, thank you for your review. We do not take deposits or hold vehicles for customers. The first person that commits to purchasing the vehicle, buys it. It happens too often that a customer states they are going to purchase a vehicle and they will come back later to complete the paper and we never see them again. The best policy is to sell the vehicle to the first person that pays for the vehicle. The people that purchased the vehicle in question came over from Clermont and did not arrive at the dealership until right before lunch. The buyers committed to buying the vehicle before you did.

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this dealership likes to screw people sales and repair wise would not use this dealership again

this dealership likes to screw people sales and repair wise would not use this dealership again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Kenneth, thank you for your review. We were a little puzzled by your review since it was written and posted before you even came into the dealership. We called you to ask for the reason you posted that review and you advised us that you did not want to talk about it. We know you are having some family issues at this time. We hope things work out for you and the family. With best regards.

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Brandon was my sales consultant who did everything to get me into the car I wanted. Got a great rate and a great trade value for my car. Everyone was friendly and everything was done to my satisfaction. This is my first Chevy and I couldn’t be happier. Thanks Brandon and thanks to everyone I spoke to on my purchase.

Brandon was my sales consultant who did everything to get me into the car I wanted. Got a great rate and a great trade value for my car. Everyone was friendly and everything was done to my satisfaction. This is my first Chevy and I couldn’t be happier. Thanks Brandon and thanks to everyone I spoke to on my purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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