Cecil Clark Chevrolet

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
124 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    May 15, 2020

    Felt like I was being cheated. Agreed on a price, then he added $2,000.00 to the paperwork. When questioned, his response was "that is just the way we... do it here". When I told him I was not going to pay it, he remarked "I guess we don't have a deal".

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    January 4, 2020

    Had warranty service with an alignment problem causing tires to prematurely wear out. Rich, Dana and Kim not only fixed the problem they wouldn’t let me... drive my car until it was fixed and provided me with a loaner! If you are not using this service department you are missing the best !!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your... next visit!

  • February 20, 2018

    From the moment we walked in the door, SK and the entire team were very helpful and informative. There was no pressure from the sales personnel which... made us feel comfortable with them. We returned the next day to purchase the vehicle. We would highly recommend this dealer to anyone of our friends and will purchase from them again in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Ron P.! We're so happy we were able to help you out! We're happy you found our staff to be so supportive during your experience here at Cecil Clark... Chevrolet. Thanks again for taking the time to leave us this information about your recent visit. Take care!

  • 5.0 out of 5
    September 9, 2019

    Ed services my 99 Vette, he is outstanding, I will always bring my car to Cecil Clark Chevrolet for service. The staff is so nice when you come in. Keep... up the good work. Bob

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs.

  • 5.0 out of 5
    April 12, 2019

    Having been in the vehicle sales business I know what is good service and what is not. These guys are great! My sales person was Michael Johnson ( a veteran... ). Michael was great. He is a straight shooter ( no BS ). We came to a fair deal and I was very happy. The sales manager was good about my trade and I feel like it was a very fair deal. When it was time to see the finance guy he was very friendly and well prepared. It took just a few minutes to take care of all the paperwork without any high pressure sales. I was introduced to the parts and service dept. as well as the detail guy who did a really first rate job. I would highly recommend this dealership. I did not have the same experience just down the road to the south however which led me to Cecil Clark and a way better deal anyway. Great Job Cecil Clark Chevy!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for such a great positive review, please refer us to your family and friends :) We hope to be servicing your vehicle and keeping it wel...l maintained!

  • 5.0 out of 5
    June 8, 2018

    Outstanding service from Dana at the service counter,very receptive to me as a customer,great smile and full of energy.She is a asset to your dealership.... Ed was the tech that serviced my infotainment system.He also treated me like I was important to him and spent endless times to get it working. he to is a asset to your dealership. At every turn he and Dana kept me updated on the progress. After there hard work and dedication to customers ,The work was over,the car was fixed,and another customer is satisfied!!!! Thank you John&Toni Collier, American by birth,a customer by choice.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks so much for your review, Dana is wonderful :) We look forward to seeing you again!

  • 5.0 out of 5
    March 25, 2018

    We have purchased our last 2 vehicles from Cecil Clark Chevy and always have had our cars serviced at their facility. We wouldn’t go anywhere else. They... are fantastic.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your awesome review. We appreciate you as a customer and look forward to serving you in the future.

  • 5.0 out of 5
    February 19, 2018

    This is my 3 rd vehicle purchased from Robert Wilson who is an outstanding salesman. My tech Ed is a expert on all vehicles especially my corvette. His... knowledge is tremendous. Excellent experience all around.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Albert Dispirito, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy... to help!

  • 5.0 out of 5
    February 8, 2018

    Great customer service!!! Over all best car buying experience. No hassle, No pressure, buy what you want not what they want you to buy. All around great... experience with a staff of well trained professionals.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mike, we are very happy we could provide you with a positive experience and make the process and easy and simple as possible. If there is any we could... do for your or anyone else you know. Please reach out to us,

  • 5.0 out of 5
    January 31, 2018

    Took my Camaro in for an oil change and tire rotation. It was done quickly and efficiently. No problems whatsoever. I wish the waiting room was slightly... bigger and not so much sunlight coming into it. Makes it pretty hot in the room.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Michigan Rose, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to he...lp!

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