Reviews
John in the service department is great !! Everyone there treated us as we were the only ones there. So happy with the service they provided to us.
John in the service department is great !! Everyone there treated us as we were the only ones there. So happy with the service they provided to us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hailey did a great job finding the right vehicle for our needs. She did a great job communicating with us on the purchase.
Hailey did a great job finding the right vehicle for our needs. She did a great job communicating with us on the purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
As always it was prompt and friendly service I would and do highly recommend them
As always it was prompt and friendly service I would and do highly recommend them
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We truly appreciate your recommendation and are glad to hear that you received prompt and friendly service at Sullivan Cadillac. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team
Made an appointment online with ease, Estefania was ready for me at the Dealership. Needed some warranty work and a check on a noise issue with my passenger door. Service was professional and explanation very thorough, appreciated the customer service!
Made an appointment online with ease, Estefania was ready for me at the Dealership. Needed some warranty work and a check on a noise issue with my passenger door. Service was professional and explanation very thorough, appreciated the customer service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that your appointment went smoothly and that Estefania provided you with professional service regarding your warranty work and door noise issue. Your appreciation for our customer service means a lot to us at Sullivan Cadillac. Our team looks forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
Very friendly staff and very helpful with clients. We felt very comfortable with them and at ease. Would recommend to do business with them.
Very friendly staff and very helpful with clients. We felt very comfortable with them and at ease. Would recommend to do business with them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Dera! We truly appreciate your kind words about our friendly staff and the comfortable experience you had at Sullivan Cadillac. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
Good people fast efficient people and service. Waiting area was comfortable and very clean and fresh looking since the remodel
Good people fast efficient people and service. Waiting area was comfortable and very clean and fresh looking since the remodel
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We appreciate your kind words about the fast and efficient service at Sullivan Cadillac. It's great to hear you enjoyed the comfortable and clean waiting area after the remodel. We look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team
Dealership always informative. Monitors customer services. Service personel very polite. The amenities are well received. Cleanliness top priority.
Dealership always informative. Monitors customer services. Service personel very polite. The amenities are well received. Cleanliness top priority.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Richard! We truly appreciate your kind words about our informative staff, polite service personnel, and the cleanliness of our dealership. At Sullivan Cadillac, our team strives to provide a top-notch experience for all our customers. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team
Excellent but costly. The service is always excellent especially for the service managers. Realizing that costs are rising everywhere it's still difficult for us to pay over $1000 for an oil change and a tuneup. That's the only problem with using the dealership service. Otherwise it's been great....always. And the new waiting area is much better.
Excellent but costly. The service is always excellent especially for the service managers. Realizing that costs are rising everywhere it's still difficult for us to pay over $1000 for an oil change and a tuneup. That's the only problem with using the dealership service. Otherwise it's been great....always. And the new waiting area is much better.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! It's great to hear you received excellent service from the team at Sullivan Cadillac and enjoyed the new waiting area. Your comments regarding service pricing are appreciated and will be taken into consideration as we continue working to deliver the best possible value. We look forward to welcoming you back for your next service visit! Sincerely, The Sullivan Cadillac Team
Excellent but costly. The service is always excellent especially for the service managers. Realizing that costs are rising everywhere it's still difficult for us to pay over $1000 for an oil change and a tuneup. That's the only problem with using the dealership service. Otherwise it's been great....always. And the new waiting area is much better.
Excellent but costly. The service is always excellent especially for the service managers. Realizing that costs are rising everywhere it's still difficult for us to pay over $1000 for an oil change and a tuneup. That's the only problem with using the dealership service. Otherwise it's been great....always. And the new waiting area is much better.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent but costly. The service is always excellent especially for the service managers. Realizing that costs are rising everywhere it's still difficult for us to pay over $1000 for an oil change and a tuneup. That's the only problem with using the dealership service. Otherwise it's been great....always. And the new waiting area is much better.
Excellent but costly. The service is always excellent especially for the service managers. Realizing that costs are rising everywhere it's still difficult for us to pay over $1000 for an oil change and a tuneup. That's the only problem with using the dealership service. Otherwise it's been great....always. And the new waiting area is much better.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair