Reviews
I was only given 1 set on key and 1 fob. Not very happy about that.
I was only given 1 set on key and 1 fob. Not very happy about that.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We understand how receiving only one set of keys and one fob can be frustrating. Your feedback is valuable, and we encourage you to reach out to us directly at Sullivan Cadillac so we can discuss your concerns and find a suitable solution. We appreciate your input and hope to serve you better in the future. Sincerely, The Sullivan Cadillac Team
Tim was the only salesman that flagged me down after passing 3 others in lot Tim was standing in front of the show room asked if he could help đź‘Ť
Tim was the only salesman that flagged me down after passing 3 others in lot Tim was standing in front of the show room asked if he could help đź‘Ť
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that Tim flagged you down and provided you with exceptional service during your visit to Sullivan Cadillac. We appreciate you taking the time to share your experience and hope to see you again soon! Sincerely, The Sullivan Cadillac Team
Kept us informed of all items my car needed and allowed me to decide which ones were eminent and those that could wait.
Kept us informed of all items my car needed and allowed me to decide which ones were eminent and those that could wait.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re glad to hear you appreciated our communication regarding your car’s needs. At Sullivan Cadillac, our team strives to empower our customers with the information they need to make informed decisions. We look forward to seeing you again for any future services! Sincerely, The Sullivan Cadillac Team
Robert Thomas III was a great sales agent for us during our 2024 Chrysler Pacifica purchase, recently.
Robert Thomas III was a great sales agent for us during our 2024 Chrysler Pacifica purchase, recently.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're glad to hear that Robert provided you with excellent service during your purchase of the 2024 Chrysler Pacifica at Sullivan Cadillac. Our team strives to make every experience a great one. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team
Great salemanship representing the brand. Serviice dept outstandkng.would highly recommend to others. Have great staff
Great salemanship representing the brand. Serviice dept outstandkng.would highly recommend to others. Have great staff
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your amazing review! We’re happy to hear that you had a great experience with our sales team and that our service department made a positive impression. Your recommendation means a lot to us at Sullivan Cadillac. We look forward to seeing you again and assisting you in the future! Sincerely, The Sullivan Cadillac Team
Reliable and fast service. Waiting area has beverages and snacks making the waiting time enjoyable.
Reliable and fast service. Waiting area has beverages and snacks making the waiting time enjoyable.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our reliable and fast service at Sullivan Cadillac. It’s great to know that our waiting area made your time with us more enjoyable. We appreciate your feedback and look forward to serving you again soon! Sincerely, The Sullivan Cadillac Team
Professional service. Explained everything. Keeps customer informed on what service needs to be done to keep your vehicle running efficiently
Professional service. Explained everything. Keeps customer informed on what service needs to be done to keep your vehicle running efficiently
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review! We’re thrilled to know you had a positive experience with our professional service at Sullivan Cadillac. Keeping our customers informed and ensuring their vehicles run efficiently is our top priority. We look forward to seeing you again for your future needs! Sincerely, The Sullivan Cadillac Team
They are amazing people and this was an amazing place. I love working with the people at Sullivan
They are amazing people and this was an amazing place. I love working with the people at Sullivan
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Kevin! We’re glad you had such a positive experience working with our team at Sullivan Cadillac. We appreciate your kind words and look forward to serving you again soon. Sincerely, The Sullivan Cadillac Team
appt on time, no waiting, 2 issues, 1 checked out OK, part ordered for other
appt on time, no waiting, 2 issues, 1 checked out OK, part ordered for other
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Wayne! We’re happy your appointment was on time and that we could get your concerns checked out. We appreciate your business and look forward to seeing you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team
John is terrific to work with--kept me informed as the work on our XT5 was progressing. Offered to show me around the service bay and explain how work was scheduled and completed. Very thorough and professional.
John is terrific to work with--kept me informed as the work on our XT5 was progressing. Offered to show me around the service bay and explain how work was scheduled and completed. Very thorough and professional.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with John during the service of your Cadillac XT5. Our team at Sullivan Cadillac strives to provide thorough and professional service, and it’s fantastic to know that John kept you informed throughout the process. We appreciate your feedback and look forward to seeing you again! Sincerely, The Sullivan Cadillac Team