Reviews
John was so accommodating and helpful! My husband and I had a great experience! Thank you!
John was so accommodating and helpful! My husband and I had a great experience! Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Jennifer! We’re thrilled to hear that you and your husband had a great experience at Sullivan Cadillac and that John was able to assist you. We appreciate your feedback and look forward to welcoming you back again soon! Sincerely, The Sullivan Cadillac Team
Had my 2025 CT5 in for general service. As soon as I drove in, I was greeted by an attendant and promptly directed to Stephanie, my service advisor. Stephanie was very efficient, completing my paperwork and then settling me down in the customer lounge. I was excited to see my service completed quite quickly. Stephanie then promptly filled out my completed paperwork and I was on my way!! Thank you Sullivan Cadillac for a pleasureable experience.
Had my 2025 CT5 in for general service. As soon as I drove in, I was greeted by an attendant and promptly directed to Stephanie, my service advisor. Stephanie was very efficient, completing my paperwork and then settling me down in the customer lounge. I was excited to see my service completed quite quickly. Stephanie then promptly filled out my completed paperwork and I was on my way!! Thank you Sullivan Cadillac for a pleasureable experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Bill! We are thrilled to hear that you had such a positive experience with your 2025 Cadillac CT5 service and that Stephanie took great care of you. Your satisfaction is our priority, and we appreciate you choosing Sullivan Cadillac. We look forward to seeing you again for your future service needs! Sincerely, The Sullivan Cadillac Team
Great customer service and greet you with a smile - thank you fir making our experience smooth
Great customer service and greet you with a smile - thank you fir making our experience smooth
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Avina! We’re thrilled to hear that you had a smooth experience with our team at Sullivan Cadillac. Our goal is to provide excellent customer service with a smile, and it’s great to know we achieved that for you. We look forward to welcoming you back next time! Sincerely, The Sullivan Cadillac Team
Hector and Joey made the process great and the fact that we did most of the work by phone and the internet made the buying experience easy.
Hector and Joey made the process great and the fact that we did most of the work by phone and the internet made the buying experience easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We’re thrilled to hear that Hector and Joey made your buying experience smooth and easy. At Sullivan Cadillac, we strive to provide excellent service, and it's great to know that our online process met your needs. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team
Sales, finance and service was all excellent @ Sullivan Cadilla. This my 2nd purchase with them.
Sales, finance and service was all excellent @ Sullivan Cadilla. This my 2nd purchase with them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review, Ms. Brown! We're delighted to hear that your experiences with our sales, finance, and service teams at Sullivan Cadillac have been excellent. Your loyalty means the world to us, and we are truly grateful for your continued trust in choosing us for your purchases. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team
Robert Thomas was a tremendous help in making the process go through smoothly as well as the Finance department getting us over the goal line.
Robert Thomas was a tremendous help in making the process go through smoothly as well as the Finance department getting us over the goal line.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We’re thrilled to hear that Robert and our Finance department were able to assist you in a smooth process. We appreciate your feedback and hope to see you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team
Very satisfied with the dealership in general. Easy access on a busy corner street business, helpful, professional, yet caring sales staff. Service Center was also proactive in assisting me with an air conditioner issue in 98° weather.
Very satisfied with the dealership in general. Easy access on a busy corner street business, helpful, professional, yet caring sales staff. Service Center was also proactive in assisting me with an air conditioner issue in 98° weather.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Sullivan Cadillac. It’s our priority to provide helpful and professional service, and we’re glad our sales staff and Service Center could assist you, especially during the hot weather. Our team appreciates your feedback and looks forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team
I walked in and John took care of my and explained what needed to be done. It was done in a timely manner!
I walked in and John took care of my and explained what needed to be done. It was done in a timely manner!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that John took care of you and explained what needed to be done promptly. At Sullivan Cadillac, we strive to ensure our customers have a great experience. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team
I think my experience was a pleasant and professional. John kept me informed as to what was happening with my vehicle.
I think my experience was a pleasant and professional. John kept me informed as to what was happening with my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We are delighted to hear that you had a pleasant experience at Sullivan Cadillac and that John kept you informed about what was happening with your vehicle. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
They were on time and respected the cleanliness in f my car. Very professional employees.
They were on time and respected the cleanliness in f my car. Very professional employees.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We appreciate your feedback about our professionalism and commitment to taking care of your vehicle at Sullivan Cadillac. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team