Reviews
My advisor Edwin was pleasant helpful and professional. He kept me informed while my vehicle was being serviced.
My advisor Edwin was pleasant helpful and professional. He kept me informed while my vehicle was being serviced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Frank! We truly appreciate your kind words about Edwin and his professionalism during your service experience. At Sullivan Cadillac, we strive to keep our customers informed and comfortable, and it’s great to hear that we succeeded with you. Looking forward to seeing you again for your next visit! Sincerely, The Sullivan Cadillac Team
Thank John for his great service even though I was late arriving for my appointment. We have always done business with Sullivan Cadillac in the past forty years. Will continue do so in the future and thank to all for courteous and excellent service. Ron and Carolyn
Thank John for his great service even though I was late arriving for my appointment. We have always done business with Sullivan Cadillac in the past forty years. Will continue do so in the future and thank to all for courteous and excellent service. Ron and Carolyn
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Ron and Carolyn! We truly appreciate your continued loyalty to Sullivan Cadillac over the past forty years. It's great to hear that John provided you with excellent service, even with your late arrival. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team
John was very pleasant and helpful. He offered us a loaner car while my car was serviced. John kept us informed about my vehicle. I will definitely contact him again if I should need my car serviced. Thank you
John was very pleasant and helpful. He offered us a loaner car while my car was serviced. John kept us informed about my vehicle. I will definitely contact him again if I should need my car serviced. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We’re thrilled to hear that John provided you with pleasant and helpful service during your vehicle's visit to Sullivan Cadillac. Offering a loaner car and keeping you informed are just part of our commitment to ensuring a great experience for our customers. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
I am new to town and most pleased with the dealership and the service dept personnel.
I am new to town and most pleased with the dealership and the service dept personnel.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Dave! We're so glad to hear that you're pleased with Sullivan Cadillac and our service department. We appreciate you choosing us and look forward to serving you again in the future. Welcome to the area! Sincerely, The Sullivan Cadillac Team
Eric and Joey for very easy to deal with and both very knowledgeable about the CT-5 that I purchased. Eric went over all the options the car had to offer and Joey did a great job on the financial side of things.
Eric and Joey for very easy to deal with and both very knowledgeable about the CT-5 that I purchased. Eric went over all the options the car had to offer and Joey did a great job on the financial side of things.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re excited to hear that Eric and Joey provided you with excellent service while you purchased your Cadillac CT-5. At Sullivan Cadillac, our team prides itself on its knowledgeable team and its ability to assist you with all aspects of the buying process. We look forward to seeing you again in the future! Sincerely, The Sullivan Cadillac Team
The best service center ever!! They are so courteous, knowledgeable and very professional! I will never go anywhere else and I refer everyone to Sullivan Cadillac
The best service center ever!! They are so courteous, knowledgeable and very professional! I will never go anywhere else and I refer everyone to Sullivan Cadillac
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Chad! We’re thrilled to hear that you had such a positive experience at Sullivan Cadillac. Our team takes pride in providing courteous and professional service, and it’s great to know that you’re referring us to others. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team
Another find job by Sullivan. I am glad Sullivan Cadillac has Edwin. He is very knowledgeable of his job and very polite and helpful to your customers.
Another find job by Sullivan. I am glad Sullivan Cadillac has Edwin. He is very knowledgeable of his job and very polite and helpful to your customers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re happy to hear you had a great experience at Sullivan Cadillac with Edwin. His knowledge and dedication to customer service truly make a difference. We appreciate your support and hope to see you again soon! Sincerely, The Sullivan Cadillac Team
Excellent professional and polite service Every visit Estefania provides the most excellent, professional and personable experience while maintaining my vehicle. More employees should follow her lead !
Excellent professional and polite service Every visit Estefania provides the most excellent, professional and personable experience while maintaining my vehicle. More employees should follow her lead !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that Estefania has consistently provided you with excellent, professional, and personable service during your visits to Sullivan Cadillac. We truly appreciate your recognition of her efforts and will certainly share your kind words with her. Looking forward to seeing you again for your future vehicle maintenance needs! Sincerely, The Sullivan Cadillac Team
On June 19, 2026, I took my CT4 into Sullivan Cadillac for an all-points safety inspection. Estefania Adaro immediately had the inspection done in the time it takes to “drink two cups of coffee and read and respond to a few emails on my cell phone.” The service was fast and efficient! As always, Estefania was friendly, courteous, knowledgeable, and professional. I can always depend on Estefania to be honest and upfront about warranties and service work on my 2021 Cadillac CT4 and 2025 Cadillac CT5 V6. Thank you and keep up the great work! K. Wayne Hunter, Ed.D
On June 19, 2026, I took my CT4 into Sullivan Cadillac for an all-points safety inspection. Estefania Adaro immediately had the inspection done in the time it takes to “drink two cups of coffee and read and respond to a few emails on my cell phone.” The service was fast and efficient! As always, Estefania was friendly, courteous, knowledgeable, and professional. I can always depend on Estefania to be honest and upfront about warranties and service work on my 2021 Cadillac CT4 and 2025 Cadillac CT5 V6. Thank you and keep up the great work! K. Wayne Hunter, Ed.D
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, K. Wayne Hunter, Ed.D, for your wonderful review! We’re thrilled to hear that you had a fast and efficient experience with Estefania during your safety inspection for your Cadillac CT4. Our team prides itself on providing friendly and knowledgeable service, and it’s great to know Estefania consistently delivers that for you. We appreciate your kind words and look forward to assisting you again at Sullivan Cadillac. Safe travels in your CT4 and CT5! Sincerely, The Sullivan Cadillac Team
Very accommodating and willing to work around our schedule The work is always completed in a timely manner and done right the 1st time
Very accommodating and willing to work around our schedule The work is always completed in a timely manner and done right the 1st time
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your kind words about our team at Sullivan Cadillac. It's great to hear that we could accommodate your schedule and complete the work promptly and correctly. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team