Reviews
Excellent but costly. The service is always excellent especially for the service managers. Realizing that costs are rising everywhere it's still difficult for us to pay over $1000 for an oil change and a tuneup. That's the only problem with using the dealership service. Otherwise it's been great....always. And the new waiting area is much better.
Excellent but costly. The service is always excellent especially for the service managers. Realizing that costs are rising everywhere it's still difficult for us to pay over $1000 for an oil change and a tuneup. That's the only problem with using the dealership service. Otherwise it's been great....always. And the new waiting area is much better.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! It's great to hear you received excellent service from the team at Sullivan Cadillac and enjoyed the new waiting area. Your comments regarding service pricing are appreciated and will be taken into consideration as we continue working to deliver the best possible value. We look forward to welcoming you back for your next service visit! Sincerely, The Sullivan Cadillac Team
Excellent but costly. The service is always excellent especially for the service managers. Realizing that costs are rising everywhere it's still difficult for us to pay over $1000 for an oil change and a tuneup. That's the only problem with using the dealership service. Otherwise it's been great....always. And the new waiting area is much better.
Excellent but costly. The service is always excellent especially for the service managers. Realizing that costs are rising everywhere it's still difficult for us to pay over $1000 for an oil change and a tuneup. That's the only problem with using the dealership service. Otherwise it's been great....always. And the new waiting area is much better.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent but costly. The service is always excellent especially for the service managers. Realizing that costs are rising everywhere it's still difficult for us to pay over $1000 for an oil change and a tuneup. That's the only problem with using the dealership service. Otherwise it's been great....always. And the new waiting area is much better.
Excellent but costly. The service is always excellent especially for the service managers. Realizing that costs are rising everywhere it's still difficult for us to pay over $1000 for an oil change and a tuneup. That's the only problem with using the dealership service. Otherwise it's been great....always. And the new waiting area is much better.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I find them to always be professional and keeping me informed on my service being performed and what will be coming due
I find them to always be professional and keeping me informed on my service being performed and what will be coming due
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We truly appreciate your kind words about our professionalism and communication at Sullivan Cadillac. It’s great to hear that you feel well-informed about your service. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team
Mr Frampton is professional and attended to my needs as well as to guide me in the right direction. Over all the sales department was excellent.
Mr Frampton is professional and attended to my needs as well as to guide me in the right direction. Over all the sales department was excellent.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re thrilled to hear that Frampton provided you with excellent service and guided you in the right direction. At Sullivan Cadillac, we strive to meet our customers' needs, and it's wonderful to know that our sales department made a positive impression. Hoping to see you again soon! Sincerely, The Sullivan Cadillac Team
Buena atencion al llegar y en el sevicio que nos dieron todo muy limpio y agradable estadia
Buena atencion al llegar y en el sevicio que nos dieron todo muy limpio y agradable estadia
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
¡Gracias por sus comentarios! Nos complace saber que recibió un servicio excelente y que su experiencia en Sullivan Cadillac fue fluida y agradable. Esperamos verle de nuevo pronto. ¡Por favor, comparta su experiencia con los demás! Atentamente, The Sullivan Cadillac Team
I get the best service I also love the lobby w/ TV. Thank you so much
I get the best service I also love the lobby w/ TV. Thank you so much
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re happy to hear that you enjoyed our service and the lobby at Sullivan Cadillac. Your satisfaction is our priority, and we look forward to welcoming you back soon! Sincerely, The Sullivan Cadillac Team
The service advisor and dealership were excellent. They provided warranty and schedule service in a timely manner.
The service advisor and dealership were excellent. They provided warranty and schedule service in a timely manner.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re glad to hear that you had an excellent experience with our service advisor and that we could assist you with your warranty and service needs in a timely manner. Our team appreciates your feedback and looks forward to seeing you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team
The absolute best place to buy a car. A Cadillac ..Great customer service . It was so great I traded my Cadillac 2020 for a newer one. Just love this dealership. The best staff.
The absolute best place to buy a car. A Cadillac ..Great customer service . It was so great I traded my Cadillac 2020 for a newer one. Just love this dealership. The best staff.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new Cadillac, Donna! It's wonderful to hear that you had such a positive experience at Sullivan Cadillac and that you loved our customer service. We appreciate your loyalty in trading your 2020 Cadillac for a newer model. Our staff takes great pride in providing excellent service, and we’re glad it showed. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team
Great customer service and great service from the team. Good communication from start to finish.
Great customer service and great service from the team. Good communication from start to finish.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Mesha! We appreciate your kind words about our customer service and communication. At Sullivan Cadillac, we strive to provide the best experience for our customers. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team