Reviews
The dealership has a very poor service entrance for
The dealership has a very poor service entrance for customers , lacks adequate space. Customer lounge is nice other than TV blasting game shows.
The dealership has a very poor service entrance for
The dealership has a very poor service entrance for customers , lacks adequate space. Customer lounge is nice other than TV blasting game shows.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Helpful, professional, comfortable wait with coffee and
Helpful, professional, comfortable wait with coffee and snacks, good service, and pursues excellence in customer satisfaction.
Helpful, professional, comfortable wait with coffee and
Helpful, professional, comfortable wait with coffee and snacks, good service, and pursues excellence in customer satisfaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We truly appreciate your kind words about your experience at Sullivan Cadillac. It's great to hear that you found our service helpful and professional, and that you enjoyed the comfortable waiting area with coffee and snacks. Our team strives for excellence in customer satisfaction, and your feedback motivates us to keep up the good work. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team
Sullivan Cadillac has always been prompt, courteous and
Sullivan Cadillac has always been prompt, courteous and willing to assist in any way possible when our vehicle needs service. Edwin Mejia in the Service Department just got added to our Christmas list - he's great!
Sullivan Cadillac has always been prompt, courteous and
Sullivan Cadillac has always been prompt, courteous and willing to assist in any way possible when our vehicle needs service. Edwin Mejia in the Service Department just got added to our Christmas list - he's great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re glad to hear that Sullivan Cadillac has consistently provided you with prompt and courteous service. It’s great to know that Edwin has made such a positive impression on you. We appreciate your support and look forward to assisting you again soon. Sincerely, The Sullivan Cadillac Team
Well trained professional staff.
Well trained professional staff.Outstanding service.A big shout out to James Betancourt this is the second vehicle he sold me.
Well trained professional staff.
Well trained professional staff.Outstanding service.A big shout out to James Betancourt this is the second vehicle he sold me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Bernard! We greatly appreciate your feedback and are thrilled to hear about your positive experience at Sullivan Cadillac. A big shout-out to James for his excellent service! We look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, The Sullivan Cadillac Team
Sullivan Cadillac was very friendly and accommodating to
Sullivan Cadillac was very friendly and accommodating to me when I bought my new Pacifica. Hailey was very helpful and super nice to deal with.
Sullivan Cadillac was very friendly and accommodating to
Sullivan Cadillac was very friendly and accommodating to me when I bought my new Pacifica. Hailey was very helpful and super nice to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We’re glad you had a positive experience at Sullivan Cadillac and that Hailey was able to assist you in your purchase of the Chrysler Pacifica. We look forward to welcoming you back in the future! Sincerely, The Sullivan Cadillac Team
Friendly and knowledgeable, lots of choices on vehicles,
Friendly and knowledgeable, lots of choices on vehicles, Still need more time before a definite answer..
Friendly and knowledgeable, lots of choices on vehicles,
Friendly and knowledgeable, lots of choices on vehicles, Still need more time before a definite answer..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We're glad to hear you found our team at Sullivan Cadillac friendly and knowledgeable, and that you appreciated our wide selection of vehicles. We understand that making a decision takes time, and we're here to assist you whenever you're ready. Please feel free to reach out if you have any questions or need further assistance. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team
Everyone thinks they could get a better deal, but how a
Everyone thinks they could get a better deal, but how a customer is treated is worth more than saving a couple of bucks. Chris and the rest of the gang treated me with respect and I appreciated that. Thank you.
Everyone thinks they could get a better deal, but how a
Everyone thinks they could get a better deal, but how a customer is treated is worth more than saving a couple of bucks. Chris and the rest of the gang treated me with respect and I appreciated that. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We appreciate your kind words about Chris and our team at Sullivan Cadillac. It’s great to hear that you felt respected during your experience with us. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team
Found a vehicle my wife was interested in and Joey made
Found a vehicle my wife was interested in and Joey made it happen. Couldn't be happier with the transaction. Joey was very knowledgeable and made this a smooth transaction from start to finish. Thanks Joey!
Found a vehicle my wife was interested in and Joey made
Found a vehicle my wife was interested in and Joey made it happen. Couldn't be happier with the transaction. Joey was very knowledgeable and made this a smooth transaction from start to finish. Thanks Joey!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! We’re glad to hear that you and your wife found the vehicle you were interested in and that Joey provided such a great experience. At Sullivan Cadillac, smooth transactions are a top priority, and it’s fantastic to know that came through for you. Your business is truly appreciated, and we look forward to seeing you again! Sincerely, The Sullivan Cadillac Team
Courteous and professional.
Courteous and professional. Appointment time was honored, services requested performed in a timely manner. Car returned cleaned.
Courteous and professional.
Courteous and professional. Appointment time was honored, services requested performed in a timely manner. Car returned cleaned.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We are happy to hear that you experienced courteous and professional service during your visit to Sullivan Cadillac. It's great to know that your appointment time was honored and that your car was returned cleaned and in a timely manner. We appreciate your support and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team
Joey was wonderful to work with!
Joey was wonderful to work with! He went above and beyond to make us as a customer happy!!
Joey was wonderful to work with!
Joey was wonderful to work with! He went above and beyond to make us as a customer happy!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that Joey provided you with such wonderful service. At Sullivan Cadillac, we always strive to go above and beyond for our customers. We appreciate your feedback and look forward to seeing you again! Sincerely, The Sullivan Cadillac Team