Reviews
Another great experience and great results with my service. I enjoyed the quality of my appointment and will visit again
Another great experience and great results with my service. I enjoyed the quality of my appointment and will visit again
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're thrilled to hear that you had another great experience with your service at Sullivan Cadillac. Your satisfaction is our priority, and we look forward to welcoming you back for your next appointment. We appreciate your support! Sincerely, The Sullivan Cadillac Team
Fast, knowledgeable, courteous service Fast, knowledgeable, courteous service, they are friendly and the service department gets the job done right.
Fast, knowledgeable, courteous service Fast, knowledgeable, courteous service, they are friendly and the service department gets the job done right.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Grateful for you sharing this lovely experience with us! We appreciate your kind words about our fast, knowledgeable, and courteous service at Sullivan Cadillac. It's great to hear that our team made your experience a positive one. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
Prompt and courteous service. Accommodating with my down time while car is being serviced. Appreciate Rich Gruber always making certain things are run smoothly for the customer when I have my vehicle there for service.
Prompt and courteous service. Accommodating with my down time while car is being serviced. Appreciate Rich Gruber always making certain things are run smoothly for the customer when I have my vehicle there for service.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for making our day with your review! We truly appreciate your feedback and are delighted to hear that you received prompt and courteous service at Sullivan Cadillac. Rich is indeed a valuable member of our team, and we're glad he ensured a smooth experience for you. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team
Very satisfied with Erik and the Cadillac It was a pleasure to work with Erik Garcia
Very satisfied with Erik and the Cadillac It was a pleasure to work with Erik Garcia
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! It's great to hear you had a positive experience working with Erik at Sullivan Cadillac. Your satisfaction is our priority, and we appreciate you taking the time to share your feedback. We look forward to serving you again! Sincerely, The Sullivan Cadillac Team
Dealer replaced 4 tires in December, but bumpy & noisy with uneven air pressure. At this visit, tires were rotated & aligned, air pressure increased & an alignment printout showed improvement. I’m used to a “Cadillac Smooth” quiet ride, and it’s been very frustrating to feel like I’m driving a tank truck.
Dealer replaced 4 tires in December, but bumpy & noisy with uneven air pressure. At this visit, tires were rotated & aligned, air pressure increased & an alignment printout showed improvement. I’m used to a “Cadillac Smooth” quiet ride, and it’s been very frustrating to feel like I’m driving a tank truck.
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us, Shirley. We appreciate you bringing the tire concerns to our attention following your recent visits. A smooth, quiet ride is an important part of the Cadillac experience, so it's encouraging to hear the alignment and tire rotation made a noticeable difference. If the issue hasn't been fully resolved, please don't hesitate to contact us directly at Sullivan Cadillac. Our team would be happy to continue working with you to achieve the ride quality you expect. Thank you for choosing Sullivan Cadillac. Sincerely, The Sullivan Cadillac Team
Absolutely the best dealership experience I've ever had. They are extremely helpful and understanding. They work as a complete team and they believe in the product heavily. Fantastic experience. Highly recommend this dealership.
Absolutely the best dealership experience I've ever had. They are extremely helpful and understanding. They work as a complete team and they believe in the product heavily. Fantastic experience. Highly recommend this dealership.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We are thrilled to hear that you had the best dealership experience ever. Our team takes pride in being helpful and working together to ensure our customers are satisfied. We truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team
This is a very professional group! I will tell all my friends and family to visit Sullivan!
This is a very professional group! I will tell all my friends and family to visit Sullivan!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Chad! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our team at Sullivan Cadillac. We look forward to welcoming you and your friends and family in the future! Sincerely, The Sullivan Cadillac Team
One if not the best dealership in the state of Florida. Always treated like a person. Never high pressure sales and stand behind their products
One if not the best dealership in the state of Florida. Always treated like a person. Never high pressure sales and stand behind their products
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Dan! We’re glad to hear that you had such a positive experience at Sullivan Cadillac. It’s our goal to treat every customer with respect and ensure a pressure-free environment. We appreciate your support and look forward to welcoming you back in the future! Sincerely, The Sullivan Cadillac Team
If you're in the market for a new or used vehicle be advised that this is the dealership to go to. No high pressure sales and you're treated with respect. Would never go anywhere else.
If you're in the market for a new or used vehicle be advised that this is the dealership to go to. No high pressure sales and you're treated with respect. Would never go anywhere else.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review, Dan! We are thrilled to hear that you had such a positive experience at Sullivan Cadillac. Our team is dedicated to providing a respectful and pressure-free environment for all our customers. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
Had an appointment at 730 and wasn't completed until 1030. Only needed an oil change but they did some 60k stuff too. Nobody mentioned that would take more time
Had an appointment at 730 and wasn't completed until 1030. Only needed an oil change but they did some 60k stuff too. Nobody mentioned that would take more time
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- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Matthew. We understand the importance of knowing what to expect during a scheduled service visit, especially when additional maintenance is included. Your feedback regarding the extended wait time and the communication about the additional service helps the team at Sullivan Cadillac review your concerns. Please contact us directly so we can discuss your visit further. We are committed to providing clear information about recommended services and helping customers have a smoother service experience. Sincerely, The Sullivan Cadillac Team