Reviews
Just explain why you don’t just except the rate I have given and not hassle me.
Just explain why you don’t just except the rate I have given and not hassle me.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback, Janett. We understand how important it is for customers to feel that their expectations regarding pricing and rates are respected and clearly addressed without unnecessary back-and-forth. Your comments provide a helpful perspective for Sullivan Cadillac as we continue reviewing how pricing discussions and approval processes are handled. If you'd like to continue the conversation or provide additional details, please feel free to contact us directly. We are committed to improving clarity and efficiency in how pricing and customer approvals are managed. Sincerely, The Sullivan Cadillac Team
Sullivan Cadillac is a great dealership in a good location. Their service department is very professional, efficient and take care of any problems I might have with my car -which are few..!!!! This is about my 8th Escalade and since I am a real estate Broker I put my car any where I need to go.
Sullivan Cadillac is a great dealership in a good location. Their service department is very professional, efficient and take care of any problems I might have with my car -which are few..!!!! This is about my 8th Escalade and since I am a real estate Broker I put my car any where I need to go.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Joan! We’re thrilled to hear that you have had such a positive experience at Sullivan Cadillac, especially with our service department. It’s great to know that your Escalade has been reliable for your real estate work. We appreciate your loyalty and look forward to assisting you again in the future. Safe travels! Sincerely, The Sullivan Cadillac Team
Dependable on service...flex appointments online are good. New vehicle sales discounts not very realistic. Thanks.
Dependable on service...flex appointments online are good. New vehicle sales discounts not very realistic. Thanks.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Jim! We appreciate your recognition of our dependable service and the convenience of our flexible online appointments. We understand your concerns regarding vehicle sales discounts and will take your input into consideration. If you have any further questions or need assistance, please feel free to reach out to us at Sullivan Cadillac. We look forward to serving you again! Sincerely, The Sullivan Cadillac Team
All attendants smile, they treat customers like family, conformable waiting room with drinks & snacks. Car wash with all visits. Happy!
All attendants smile, they treat customers like family, conformable waiting room with drinks & snacks. Car wash with all visits. Happy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We are happy to hear you felt welcomed and enjoyed the amenities at Sullivan Cadillac. Our team takes pride in creating a family-like atmosphere for our customers. We look forward to seeing you again for your next visit! Sincerely, The Sullivan Cadillac Team
Bob Vitiano and Rich Gerber did a great job after our accident on getting a new car. We have bought eight or nine at this dealership always have a good experience.. Bob worked very diligently and get it just out the door with the circumstances such as they were
Bob Vitiano and Rich Gerber did a great job after our accident on getting a new car. We have bought eight or nine at this dealership always have a good experience.. Bob worked very diligently and get it just out the door with the circumstances such as they were
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review, Sharon! We’re thrilled to hear about your positive experience with Bob and Rich at Sullivan Cadillac. It’s great to know that they were able to assist you efficiently after your accident and that you’ve consistently had good experiences with us. We appreciate your loyalty and look forward to helping you again in the future! Sincerely, The Sullivan Cadillac Team
Estefania is very professional and keeps me updated. I will recommend her and Sullivan Cadillac to my friends.
Estefania is very professional and keeps me updated. I will recommend her and Sullivan Cadillac to my friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Eileen! We’re glad to hear that Estefania was professional and kept you updated. Your recommendation means a lot to us at Sullivan Cadillac. We look forward to serving you and your friends in the future! Sincerely, The Sullivan Cadillac Team
We had an outstanding experience at Sullivan Cadillac. The entire process was seamless, transparent, and completely stress-free. The team was honest, professional, and upfront about everything from the start. A huge thank you to Rich (General Manager), Joey (Internet Manager), and Enoch (Finance Manager) for their exceptional service. They made the entire buying and financing process incredibly smooth. If you want a professional, pressure-free car buying experience, I highly recommend dealing with Rich, Joey, and Enoch at Sullivan Cadillac!
We had an outstanding experience at Sullivan Cadillac. The entire process was seamless, transparent, and completely stress-free. The team was honest, professional, and upfront about everything from the start. A huge thank you to Rich (General Manager), Joey (Internet Manager), and Enoch (Finance Manager) for their exceptional service. They made the entire buying and financing process incredibly smooth. If you want a professional, pressure-free car buying experience, I highly recommend dealing with Rich, Joey, and Enoch at Sullivan Cadillac!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your outstanding review, Tom! We truly appreciate your kind words about your experience at Sullivan Cadillac. It's fantastic to hear that Rich, Joey, and Enoch provided you with exceptional service and made the buying and financing process so smooth. Our team strives for a professional and stress-free environment, and we’re delighted you felt that during your visit. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team
I am thankful that we were able to get my car back the same day and they delivered it to.my home I was amazed and very please with the service. AWESOME
I am thankful that we were able to get my car back the same day and they delivered it to.my home I was amazed and very please with the service. AWESOME
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are glad you were pleased with the service at Sullivan Cadillac and that we could get your car back to you the same day. Your satisfaction is our priority. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team
Very professional and friendly, experience was awesome! Eric was helpful in showing me features in the car! I would definitely buy from this dealer again!
Very professional and friendly, experience was awesome! Eric was helpful in showing me features in the car! I would definitely buy from this dealer again!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Randy! We’re thrilled to hear that you had an awesome experience at Sullivan Cadillac and that Eric was able to assist you with the features of your car. Your satisfaction means a lot to us! We look forward to seeing you again for your next purchase. Safe travels! Sincerely, The Sullivan Cadillac Team
Great staff and great service. Thank you. Always helpful when there is a problem. Thanks
Great staff and great service. Thank you. Always helpful when there is a problem. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We appreciate you taking the time to share your positive experience with our staff and service at Sullivan Cadillac. Our team is always here to help, so feel free to reach out whenever you need assistance. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team