Reviews
Tim delivered us an excellent performance and service. I tried others before but no comparison
Tim delivered us an excellent performance and service. I tried others before but no comparison
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that Tim provided you with excellent performance and service at Sullivan Cadillac. We appreciate your feedback and are glad you found us to be the best. Our team looks forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
Friendly, professional and very competitive. . Was looking for a specific model that needed to be ordered. I was kept updated right up to delivery. Closing paperwork was completed in a timely manner nanner
Friendly, professional and very competitive. . Was looking for a specific model that needed to be ordered. I was kept updated right up to delivery. Closing paperwork was completed in a timely manner nanner
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Rich! We're glad you had a friendly and professional experience while ordering your specific model at Sullivan Cadillac. It's great to know you felt well-informed throughout the process and that the closing paperwork was handled efficiently. We appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team
Hailey and Enoch exceeded my expectations. They got me the car I wanted and were able to lower my monthly payment. 10/10 would recommend shopping at Sullivan Cadillac.
Hailey and Enoch exceeded my expectations. They got me the car I wanted and were able to lower my monthly payment. 10/10 would recommend shopping at Sullivan Cadillac.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your review! We're happy to hear that Hailey and Enoch exceeded your expectations and helped you find the perfect car while lowering your monthly payment. Your recommendation means a lot to us at Sullivan Cadillac. We look forward to serving you again! Sincerely, The Sullivan Cadillac Team
Very courteous and prompt when I first called up to schedule an appointment and then when I showed up on the 1st to have a car serviced..
Very courteous and prompt when I first called up to schedule an appointment and then when I showed up on the 1st to have a car serviced..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! It's fantastic to hear that you experienced courteous and prompt service at Sullivan Cadillac. We strive to provide excellent service, and your feedback reinforces our commitment. Our team looks forward to seeing you again for your next appointment! Sincerely, The Sullivan Cadillac Team
All went well, easy and efficient. Shelby and John were attentive and awesome to work with.
All went well, easy and efficient. Shelby and John were attentive and awesome to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your amazing review, Rick! We’re thrilled to hear that your experience at Sullivan Cadillac was easy and efficient, and that Shelby and John made a positive impact. Your kind words are appreciated, and we hope to see you again soon! Sincerely, The Sullivan Cadillac Team
Everything went fine with the salesman. I agree to pay sticker price for the car. I specified do not add anything to the car. Upon going over all the fine print in the paperwork found out that the financial guy took $350 off the sticker price of the car and then charged me 849 for a GPS tracking device that I was never told or explained what it was for and why I was being charged $499 more in the price of the vehicle so they owe me $499 and they can have their GPS tracker back. Maybe if they would explain upfront the purpose and why but they tried to hide it in the paperwork, folded up in an envelope when I left the dealership.
Everything went fine with the salesman. I agree to pay sticker price for the car. I specified do not add anything to the car. Upon going over all the fine print in the paperwork found out that the financial guy took $350 off the sticker price of the car and then charged me 849 for a GPS tracking device that I was never told or explained what it was for and why I was being charged $499 more in the price of the vehicle so they owe me $499 and they can have their GPS tracker back. Maybe if they would explain upfront the purpose and why but they tried to hide it in the paperwork, folded up in an envelope when I left the dealership.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us. We appreciate your feedback and understand your concerns regarding the additional charges for the GPS tracking device. Our team strives for transparency in our transactions at Sullivan Cadillac. We encourage you to contact us directly so we can discuss your concerns further. Your satisfaction is important to us, and we value the opportunity to improve. Thank you for bringing this to our attention. Sincerely, The Sullivan Cadillac Team
Thank you for updating your review and for allowing Sullivan Cadillac to address your concerns. We’re glad our team was able to resolve the additional charges to your satisfaction. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Sincerely, The Sullivan Cadillac Team
The dealer, resolved the additional charges, therefore I will update my review.
My experiences with Sullivan Cadillac for my last 3 Cadillac purchases has been very easy. Stephanie is my service writter, she is Always pleasant and informative. Thanks for Your excellent service. Pauletta Erwin
My experiences with Sullivan Cadillac for my last 3 Cadillac purchases has been very easy. Stephanie is my service writter, she is Always pleasant and informative. Thanks for Your excellent service. Pauletta Erwin
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Pauletta! We’re glad to hear that your experiences with Sullivan Cadillac have been easy and enjoyable throughout your last three Cadillac purchases. It’s great to know that Stephanie has been a pleasant and informative service writer for you. We truly appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
Joey was awesome. Car was ready to go and paperwork was done. In and out in no time
Joey was awesome. Car was ready to go and paperwork was done. In and out in no time
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review, Tommy! We're thrilled to hear that you had a great experience at Sullivan Cadillac and that Joey provided you with excellent service. We pride ourselves on making the car buying process smooth and efficient and look forward to seeing you again! Sincerely, The Sullivan Cadillac Team
I’ve bought 2 cars from Sullivan now. They’re always friendly and willing to make a deal. I’ll definitely be back for my next car. 10/10. My salesman was Bob. He was real easy to work with. Straight to the point and that’s something I really appreciate when car shopping
I’ve bought 2 cars from Sullivan now. They’re always friendly and willing to make a deal. I’ll definitely be back for my next car. 10/10. My salesman was Bob. He was real easy to work with. Straight to the point and that’s something I really appreciate when car shopping
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review! We’re thrilled to hear that you’ve had such positive experiences with us at Sullivan Cadillac. Bob is indeed a valuable member of our team, and we’re glad he was able to assist you in a straightforward manner. We look forward to seeing you again for your next car purchase! Sincerely, The Sullivan Cadillac Team
Sullivan Cadillac service was an amazing experience. I would highly recommend them! Nice staff, nice waiting room, good coffee!
Sullivan Cadillac service was an amazing experience. I would highly recommend them! Nice staff, nice waiting room, good coffee!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Megan! We’re thrilled to hear that you had an amazing experience at Sullivan Cadillac. Our team works hard to provide a welcoming environment, and we’re glad you enjoyed the nice waiting room and coffee. Looking forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team