Reviews
First I would like express gratitude to Joey Frampton For working with me over the internet. Excellent job. Then Erik Garcia was the sales consultant I worked with when I was at the dealership. Excellent job also. Last but not least was Enoch Mikell the finance manager and he was outstanding also with working with me get the best rate and getting all the paperwork in order.
First I would like express gratitude to Joey Frampton For working with me over the internet. Excellent job. Then Erik Garcia was the sales consultant I worked with when I was at the dealership. Excellent job also. Last but not least was Enoch Mikell the finance manager and he was outstanding also with working with me get the best rate and getting all the paperwork in order.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your detailed review, Chuck! We truly appreciate your kind words about Joey, Erik, and Enoch. It's great to hear that they provided you with excellent service throughout your experience at Sullivan Cadillac. We strive to ensure our customers receive the best care possible. Looking forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
It has always has been a pleasure. Friendly and courteous employees . If I even thought that I had a problem, my concern was their concern.
It has always has been a pleasure. Friendly and courteous employees . If I even thought that I had a problem, my concern was their concern.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback, Trevlyn! It's great to hear that you’ve had such a positive experience with our friendly and courteous team at Sullivan Cadillac. Your satisfaction is our top priority, and we appreciate you sharing your thoughts. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team
Erik has been phenomenal to work wit. This young man is going places. Sullivan Cadillac should do either can to hold on to him. Everyone at Sullivan has been great. To mention a few- Joey Frampton sent me a video of the car I was interested in on-line and eventually bought it when I came in. Rich Gruber, sales manager, was a gentleman all the way. Enoch Mikkell, finance, was both efficient and personal at the same time. Today I had a wonderful experience with the service department, John. I traded my 2017 Escalade (also bought at Sullivan) for a new 2026. ABSOLUTELY LOVING IT! Still have a lot to learn about it. Big differences in technology since 2017, but everyone y been awesome with taking my calls and walking me through it!
Erik has been phenomenal to work wit. This young man is going places. Sullivan Cadillac should do either can to hold on to him. Everyone at Sullivan has been great. To mention a few- Joey Frampton sent me a video of the car I was interested in on-line and eventually bought it when I came in. Rich Gruber, sales manager, was a gentleman all the way. Enoch Mikkell, finance, was both efficient and personal at the same time. Today I had a wonderful experience with the service department, John. I traded my 2017 Escalade (also bought at Sullivan) for a new 2026. ABSOLUTELY LOVING IT! Still have a lot to learn about it. Big differences in technology since 2017, but everyone y been awesome with taking my calls and walking me through it!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re pleased to hear that you had an exceptional experience with Sullivan Cadillac. Your recognition of Erik, Joey, Rich, Enoch, and John means a great deal to our team, and we’re proud to know they provided the attentive service you deserve throughout your purchase and service experience. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team
Everyone was amazing to work with. I was looking for a car and they help so quickly even with m living 2hrs away. Highly recommend
Everyone was amazing to work with. I was looking for a car and they help so quickly even with m living 2hrs away. Highly recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're pleased to hear that you had such a positive experience with us at Sullivan Cadillac. It's great to know that our team was able to assist you so efficiently, even from two hours away. We appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, The Sullivan Cadillac Team
Tim is an exceptional salesman! Open and upfront on every aspect of searching and purchasing our GMC 2500 truck. We can not thank you enough for making our purchase buying experience so smooth and stress-free.
Tim is an exceptional salesman! Open and upfront on every aspect of searching and purchasing our GMC 2500 truck. We can not thank you enough for making our purchase buying experience so smooth and stress-free.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We're pleased to hear that Tim provided you with an exceptional experience while purchasing your GMC Sierra 2500 truck at Sullivan Cadillac. Our goal is to make the buying process as smooth and stress-free as possible, and it's great to know we achieved that for you. We look forward to assisting you again! Sincerely, The Sullivan Cadillac Team
Kevin went beyond my expectations. He explained the process and accommodated me during my visit. Also, Tim the mechanic was very thorough with his work servicing my Deville and expressing his concerns on what I should be aware of. There’s a few others I forgot to mention. But, Sullivan Cadillac customer service definitely made my appointment and experience comfortable!
Kevin went beyond my expectations. He explained the process and accommodated me during my visit. Also, Tim the mechanic was very thorough with his work servicing my Deville and expressing his concerns on what I should be aware of. There’s a few others I forgot to mention. But, Sullivan Cadillac customer service definitely made my appointment and experience comfortable!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Laurenz! We’re thrilled to hear that Kevin and Tim provided you with exceptional service during your visit to Sullivan Cadillac. It’s great to know that your experience with your Cadillac DeVille was comfortable and informative. We appreciate your feedback and look forward to welcoming you back for your next appointment! Sincerely, The Sullivan Cadillac Team
Tim and Enoch were very helpful fast and easy. Got what I wanted. Level 10 service and sales
Tim and Enoch were very helpful fast and easy. Got what I wanted. Level 10 service and sales
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're thrilled to hear that Tim and Enoch provided you with fast and helpful service at Sullivan Cadillac. It's our goal to make the car-buying experience as easy as possible, and we're glad you got what you wanted. We appreciate your support and hope to see you again soon! Sincerely, The Sullivan Cadillac Team
Timothy was very helpful when we were looking at buying a Cadillac. He was very transparent about the process and costs. Additionally, he went above and beyond to help us with getting our lease turned in and transition to our new Cadillac (he even offered to deliver the car to us free of charge-we live in Orlando). Most importantly, he knew every single thing about the car and its features. He even gave us a second explanation of how everything worked, so we felt comfortable driving home.
Timothy was very helpful when we were looking at buying a Cadillac. He was very transparent about the process and costs. Additionally, he went above and beyond to help us with getting our lease turned in and transition to our new Cadillac (he even offered to deliver the car to us free of charge-we live in Orlando). Most importantly, he knew every single thing about the car and its features. He even gave us a second explanation of how everything worked, so we felt comfortable driving home.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback, Rachel! We’re glad to hear about your awesome experience with Timothy at Sullivan Cadillac. It’s great to know that he was able to assist you so thoroughly with your new Cadillac and make the transition seamless for you. We take pride in our team’s dedication to providing exceptional service. We look forward to seeing you again and hope you enjoy your new vehicle! Sincerely, The Sullivan Cadillac Team
I worked with Chris to buy my new XT5. He was amazing!! Not to mention he gave me a great deal. He took the time to go over everything with me and made me happy to give him my business. Highly recommend him and this dealership for taking an otherwise exhausting experience and making it easy and fun!!
I worked with Chris to buy my new XT5. He was amazing!! Not to mention he gave me a great deal. He took the time to go over everything with me and made me happy to give him my business. Highly recommend him and this dealership for taking an otherwise exhausting experience and making it easy and fun!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that Chris made your experience enjoyable while purchasing your new Cadillac XT5. At Sullivan Cadillac, we strive to make every transaction seamless and fun for our customers. We appreciate your recommendation and look forward to seeing you again in the future! Sincerely, The Sullivan Cadillac Team
The service advisor a understood the problem and the mechanic corrected the issue within 3 hours.
The service advisor a understood the problem and the mechanic corrected the issue within 3 hours.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We’re glad to hear that our service advisor understood your concerns and that our mechanic was able to resolve the issue promptly. At Sullivan Cadillac, we strive for efficiency and quality in our service. We appreciate your support and hope to see you again soon! Sincerely, The Sullivan Cadillac Team