Reviews
John and the service technician did a good job diagnosing
John and the service technician did a good job diagnosing and fixing a problem that was not fixed on my last visit.
John and the service technician did a good job diagnosing
John and the service technician did a good job diagnosing and fixing a problem that was not fixed on my last visit.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're glad to hear that John and our service technician were able to diagnose and resolve the issue you experienced. At Sullivan Cadillac, we strive for excellence in service, and your satisfaction is important to us. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
Shelby was top notch to deal with !
Shelby was top notch to deal with ! Very understanding and very knowledgeable of the auto industry
Shelby was top notch to deal with !
Shelby was top notch to deal with ! Very understanding and very knowledgeable of the auto industry
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Dale! We're thrilled to hear that you had a great experience with Shelby at Sullivan Cadillac. Her understanding and knowledge truly make a difference. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
Hailey and Enoch were friendly, thoughtful, and willing
Hailey and Enoch were friendly, thoughtful, and willing arrange everything to make us comfortable with the car buying business. No long waits, no high pressure routines, just cheerful helpful attention. The merchandise was also first-rate. This dealership is very classy in the best ways possible.
Hailey and Enoch were friendly, thoughtful, and willing
Hailey and Enoch were friendly, thoughtful, and willing arrange everything to make us comfortable with the car buying business. No long waits, no high pressure routines, just cheerful helpful attention. The merchandise was also first-rate. This dealership is very classy in the best ways possible.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for your excellent review, Steve! We truly appreciate your kind words about Hailey and Enoch, as well as your experience at Sullivan Cadillac. It's great to hear that you felt comfortable and well taken care of during your car buying process. We strive to provide top-notch service and quality vehicles. Our team looks forward to seeing you again and hope you enjoy your new ride! Sincerely, The Sullivan Cadillac Team
Very pleasant experience with this dealership and with
Very pleasant experience with this dealership and with Joey Frampton, the salesperson. Honest and responsive. I was treated fairly and respectfully,
Very pleasant experience with this dealership and with
Very pleasant experience with this dealership and with Joey Frampton, the salesperson. Honest and responsive. I was treated fairly and respectfully,
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Jordan! We're thrilled to hear that you had a pleasant experience at Sullivan Cadillac with Joey. Honesty and respect are cornerstones of our service, and it's great to know that we met your expectations. We look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team
Tim, our sales person, did an excellent job.
Tim, our sales person, did an excellent job. He was not pushy. He was informative and extremely helpful. You are finance guy was quick and made us a fair offer which we did not haggle back-and-forth we accepted. We are disappointed that you guys are so far away from us, but it was worth it.
Tim, our sales person, did an excellent job.
Tim, our sales person, did an excellent job. He was not pushy. He was informative and extremely helpful. You are finance guy was quick and made us a fair offer which we did not haggle back-and-forth we accepted. We are disappointed that you guys are so far away from us, but it was worth it.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! It's great to hear that Tim provided you with excellent service and that you found our financing process smooth and fair. We appreciate your decision to make the drive to Sullivan Cadillac, and we're glad it was worth it for you. We look forward to welcoming you back in the future! Sincerely, The Sullivan Cadillac Team
Shelby was very professional and respectful, and the
Shelby was very professional and respectful, and the dealership was clean and you can tell well managed.
Shelby was very professional and respectful, and the
Shelby was very professional and respectful, and the dealership was clean and you can tell well managed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We’re delighted to hear that you had a positive experience with Shelby at Sullivan Cadillac. It’s great to know you found our dealership professional and well-managed. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, The Sullivan Cadillac Team
James is a pro - very helpful - he was a referral from
James is a pro - very helpful - he was a referral from another customer. He and the finance person was honest fully transparent. Because of this, you have my family and myself for life long customers. Thank you. PH
James is a pro - very helpful - he was a referral from
James is a pro - very helpful - he was a referral from another customer. He and the finance person was honest fully transparent. Because of this, you have my family and myself for life long customers. Thank you. PH
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback, Perry! We are glad you had such a positive experience with our team at Sullivan Cadillac. It's great to know that James and our finance team provided you with honest and transparent service. We value your trust and look forward to serving you and your family for many years to come. Sincerely, The Sullivan Cadillac Team
Reese seemed very knowledgeable about the Cadillac we
Reese seemed very knowledgeable about the Cadillac we bought and was very easy to talk to with no pressure whatsoever.. I would highly recommend him.
Reese seemed very knowledgeable about the Cadillac we
Reese seemed very knowledgeable about the Cadillac we bought and was very easy to talk to with no pressure whatsoever.. I would highly recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We're thrilled to hear that Reese provided you with a knowledgeable and pressure-free experience while purchasing your Cadillac. Your recommendation means a lot to us at Sullivan Cadillac. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team
Parts and Service are extreamly expensive but quality is
Parts and Service are extreamly expensive but quality is good and service excellent. Our previous sales experience was excellent with this dealer.
Parts and Service are extreamly expensive but quality is
Parts and Service are extreamly expensive but quality is good and service excellent. Our previous sales experience was excellent with this dealer.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re glad to hear that you had an excellent sales experience with Sullivan Cadillac and that you found our service and quality to be top-notch. We appreciate your feedback regarding our parts and service pricing, and we’ll keep it in mind as we strive to provide the best value for our customers. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team
Much faster service than KIA.
Much faster service than KIA. Wait area was clean and comfortable. All associates we were in contact with were very pleasant
Much faster service than KIA.
Much faster service than KIA. Wait area was clean and comfortable. All associates we were in contact with were very pleasant
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you experienced fast service, a clean and comfortable wait area, and pleasant interactions with our team at Sullivan Cadillac. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team