Reviews
Timothy was very helpful when we were looking at buying a Cadillac. He was very transparent about the process and costs. Additionally, he went above and beyond to help us with getting our lease turned in and transition to our new Cadillac (he even offered to deliver the car to us free of charge-we live in Orlando). Most importantly, he knew every single thing about the car and its features. He even gave us a second explanation of how everything worked, so we felt comfortable driving home.
Timothy was very helpful when we were looking at buying a Cadillac. He was very transparent about the process and costs. Additionally, he went above and beyond to help us with getting our lease turned in and transition to our new Cadillac (he even offered to deliver the car to us free of charge-we live in Orlando). Most importantly, he knew every single thing about the car and its features. He even gave us a second explanation of how everything worked, so we felt comfortable driving home.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback, Rachel! We’re glad to hear about your awesome experience with Timothy at Sullivan Cadillac. It’s great to know that he was able to assist you so thoroughly with your new Cadillac and make the transition seamless for you. We take pride in our team’s dedication to providing exceptional service. We look forward to seeing you again and hope you enjoy your new vehicle! Sincerely, The Sullivan Cadillac Team
I worked with Chris to buy my new XT5. He was amazing!! Not to mention he gave me a great deal. He took the time to go over everything with me and made me happy to give him my business. Highly recommend him and this dealership for taking an otherwise exhausting experience and making it easy and fun!!
I worked with Chris to buy my new XT5. He was amazing!! Not to mention he gave me a great deal. He took the time to go over everything with me and made me happy to give him my business. Highly recommend him and this dealership for taking an otherwise exhausting experience and making it easy and fun!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re thrilled to hear that Chris made your experience enjoyable while purchasing your new Cadillac XT5. At Sullivan Cadillac, we strive to make every transaction seamless and fun for our customers. We appreciate your recommendation and look forward to seeing you again in the future! Sincerely, The Sullivan Cadillac Team
The service advisor a understood the problem and the mechanic corrected the issue within 3 hours.
The service advisor a understood the problem and the mechanic corrected the issue within 3 hours.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We’re glad to hear that our service advisor understood your concerns and that our mechanic was able to resolve the issue promptly. At Sullivan Cadillac, we strive for efficiency and quality in our service. We appreciate your support and hope to see you again soon! Sincerely, The Sullivan Cadillac Team
In and out, great service! Let me know exactly what we were doing the whole time. Will be back for sure!
In and out, great service! Let me know exactly what we were doing the whole time. Will be back for sure!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Korey! We’re thrilled to hear that you had a great experience with us at Sullivan Cadillac. It’s our priority to keep our customers informed and satisfied. We look forward to welcoming you back next time! Sincerely, The Sullivan Cadillac Team
Very Professional T’s where crossed I’s dotted and the execution was flawless. I’m grateful for people like her and the people that Sullivan Cadillac they did a wonderful job thank you all of you
Very Professional T’s where crossed I’s dotted and the execution was flawless. I’m grateful for people like her and the people that Sullivan Cadillac they did a wonderful job thank you all of you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re thrilled to hear that you had a flawless experience at Sullivan Cadillac. Our team takes pride in providing professional service, and we appreciate your gratitude. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
Timmy was a Phenomenal Salesperson to meet and work with!!! Exceptional!! Was a wealth of knowledge and information when I was purchasing my first Cadillac!!! The finance Manager Enoch made the experience Amazing and Easy at the same time!!! I Highly recommend this dealership because of these 2 guys!!! Thank you for making my dream come true!!
Timmy was a Phenomenal Salesperson to meet and work with!!! Exceptional!! Was a wealth of knowledge and information when I was purchasing my first Cadillac!!! The finance Manager Enoch made the experience Amazing and Easy at the same time!!! I Highly recommend this dealership because of these 2 guys!!! Thank you for making my dream come true!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Dawn! We're thrilled to hear that Timmy and Enoch provided you with such an exceptional experience while purchasing your first Cadillac. At Sullivan Cadillac, we strive to make every visit memorable, and it's fantastic to know that we achieved that for you. We appreciate your recommendation and look forward to assisting you again in the future! Enjoy your new Cadillac! Sincerely, The Sullivan Cadillac Team
Stefanie was so attentive. I came in with a dead battery, having been jumped by AAA right before arriving at the dealership with no appointment. She was able to not only get me in for a replacement battery, but I also needed an oil change and was able to get a safety recall taken care of in the same visit. She gave me a heads up on an upcoming tire special as well. Thank you!
Stefanie was so attentive. I came in with a dead battery, having been jumped by AAA right before arriving at the dealership with no appointment. She was able to not only get me in for a replacement battery, but I also needed an oil change and was able to get a safety recall taken care of in the same visit. She gave me a heads up on an upcoming tire special as well. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Danielle! We’re thrilled to hear that Stefanie was attentive and able to assist you with your battery replacement, oil change, and safety recall all in one visit. It’s great to know that she kept you informed about the upcoming tire special as well. We appreciate your kind words and look forward to seeing you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team
I was only given 1 set on key and 1 fob. Not very happy about that.
I was only given 1 set on key and 1 fob. Not very happy about that.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We understand how receiving only one set of keys and one fob can be frustrating. Your feedback is valuable, and we encourage you to reach out to us directly at Sullivan Cadillac so we can discuss your concerns and find a suitable solution. We appreciate your input and hope to serve you better in the future. Sincerely, The Sullivan Cadillac Team
Tim was the only salesman that flagged me down after passing 3 others in lot Tim was standing in front of the show room asked if he could help 👍
Tim was the only salesman that flagged me down after passing 3 others in lot Tim was standing in front of the show room asked if he could help 👍
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that Tim flagged you down and provided you with exceptional service during your visit to Sullivan Cadillac. We appreciate you taking the time to share your experience and hope to see you again soon! Sincerely, The Sullivan Cadillac Team
Kept us informed of all items my car needed and allowed me to decide which ones were eminent and those that could wait.
Kept us informed of all items my car needed and allowed me to decide which ones were eminent and those that could wait.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re glad to hear you appreciated our communication regarding your car’s needs. At Sullivan Cadillac, our team strives to empower our customers with the information they need to make informed decisions. We look forward to seeing you again for any future services! Sincerely, The Sullivan Cadillac Team