Reviews
Timmy was such a great salesperson. He was very knowledgeable and let us lead on what we needed and wanted. Never felt pushed or pressured to buy the car. Would definitely recommend him to anyone.
Timmy was such a great salesperson. He was very knowledgeable and let us lead on what we needed and wanted. Never felt pushed or pressured to buy the car. Would definitely recommend him to anyone.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, Jenny! It's great to know Timmy provided you with a knowledgeable and pressure-free experience at Sullivan Cadillac. Your recommendation means a lot to us, and we appreciate you sharing your experience. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team
OUTSTANDING, Erick is probably the best salesperson my wife & I have ever had the opportunity to work with, and we have work with many. He was extremely knowledgeable, helpful, and understanding about our wants and needs. We really appreciate the professionalism of not only Erick, but also the entire staff. As I said OUTSTANDING!!! Thank you for a truly GREAT experience.
OUTSTANDING, Erick is probably the best salesperson my wife & I have ever had the opportunity to work with, and we have work with many. He was extremely knowledgeable, helpful, and understanding about our wants and needs. We really appreciate the professionalism of not only Erick, but also the entire staff. As I said OUTSTANDING!!! Thank you for a truly GREAT experience.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, Allen! We are thrilled to hear that you and your wife had such a positive experience at Sullivan Cadillac. Erick and the entire team strive to provide exceptional service, and it’s wonderful to know that their efforts made a difference for you. We appreciate your support and hope to see you again soon! Sincerely, The Sullivan Cadillac Team
OUTSTANDING, Erick is probably the best salesperson my wife & I have ever had the opportunity to work with, and we have work with many. He was extremely knowledgeable, helpful, and understanding about our wants and needs. We really appreciate the professionalism of not only Erick, but also the entire staff. As I said OUTSTANDING!!! Thank you for a truly GREAT experience.
The salesman did an excellent job while helping me to the car I wanted everybody did a proffesionslaljob
The salesman did an excellent job while helping me to the car I wanted everybody did a proffesionslaljob
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review, Christen! We're thrilled to hear that our salesman provided excellent service and helped you find the car you wanted. At Sullivan Cadillac, our team strives for professionalism in all aspects of our business. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
Normally Sullivan is a 10 out of 5, however this experience seemed to have slipped through all possible cracks. No communication
Normally Sullivan is a 10 out of 5, however this experience seemed to have slipped through all possible cracks. No communication
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, Joe. We appreciate you taking the time to share your experience with Sullivan Cadillac. We understand that communication is key, and it’s concerning to hear that we fell short in this instance. Your insights will be invaluable as we work to enhance our communication, and we hope to improve your experience in the future. Sincerely, The Sullivan Cadillac Team
Tim our salesman was very courteous knowledgeable and didn’t push us Sold us a car last year and came back got another one this year. We love him.
Tim our salesman was very courteous knowledgeable and didn’t push us Sold us a car last year and came back got another one this year. We love him.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Rane! We're thrilled to hear that you had such a positive experience with Tim at Sullivan Cadillac. It's great to know you came back, and we truly appreciate your continued trust in us. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
First I would like express gratitude to Joey Frampton For working with me over the internet. Excellent job. Then Erik Garcia was the sales consultant I worked with when I was at the dealership. Excellent job also. Last but not least was Enoch Mikell the finance manager and he was outstanding also with working with me get the best rate and getting all the paperwork in order.
First I would like express gratitude to Joey Frampton For working with me over the internet. Excellent job. Then Erik Garcia was the sales consultant I worked with when I was at the dealership. Excellent job also. Last but not least was Enoch Mikell the finance manager and he was outstanding also with working with me get the best rate and getting all the paperwork in order.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your detailed review! We truly appreciate your kind words about Joey, Erik, and Enoch. It’s great to hear that they provided you with excellent service during your experience at Sullivan Cadillac. Your satisfaction is our priority, and we’re glad to have met your needs. Looking forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team
He was great super helpful was stuck with my new car needed help charging!! Highly recommend very knowledgeable
He was great super helpful was stuck with my new car needed help charging!! Highly recommend very knowledgeable
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, Emmy! We're pleased to hear that you found our team at Sullivan Cadillac helpful with your new car, especially with charging it. Your recommendation means a lot to us! If you ever need assistance again, don’t hesitate to reach out. Enjoy your driving experience! Sincerely, The Sullivan Cadillac Team
First I would like express gratitude to Joey Frampton For working with me over the internet. Excellent job. Then Erik Garcia was the sales consultant I worked with when I was at the dealership. Excellent job also. Last but not least was Enoch Mikell the finance manager and he was outstanding also with working with me get the best rate and getting all the paperwork in order.
First I would like express gratitude to Joey Frampton For working with me over the internet. Excellent job. Then Erik Garcia was the sales consultant I worked with when I was at the dealership. Excellent job also. Last but not least was Enoch Mikell the finance manager and he was outstanding also with working with me get the best rate and getting all the paperwork in order.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your detailed review, Chuck! We truly appreciate your kind words about Joey, Erik, and Enoch. It's great to hear that they provided you with excellent service throughout your experience at Sullivan Cadillac. We strive to ensure our customers receive the best care possible. Looking forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
It has always has been a pleasure. Friendly and courteous employees . If I even thought that I had a problem, my concern was their concern.
It has always has been a pleasure. Friendly and courteous employees . If I even thought that I had a problem, my concern was their concern.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback, Trevlyn! It's great to hear that you’ve had such a positive experience with our friendly and courteous team at Sullivan Cadillac. Your satisfaction is our top priority, and we appreciate you sharing your thoughts. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team
Erik has been phenomenal to work wit. This young man is going places. Sullivan Cadillac should do either can to hold on to him. Everyone at Sullivan has been great. To mention a few- Joey Frampton sent me a video of the car I was interested in on-line and eventually bought it when I came in. Rich Gruber, sales manager, was a gentleman all the way. Enoch Mikkell, finance, was both efficient and personal at the same time. Today I had a wonderful experience with the service department, John. I traded my 2017 Escalade (also bought at Sullivan) for a new 2026. ABSOLUTELY LOVING IT! Still have a lot to learn about it. Big differences in technology since 2017, but everyone y been awesome with taking my calls and walking me through it!
Erik has been phenomenal to work wit. This young man is going places. Sullivan Cadillac should do either can to hold on to him. Everyone at Sullivan has been great. To mention a few- Joey Frampton sent me a video of the car I was interested in on-line and eventually bought it when I came in. Rich Gruber, sales manager, was a gentleman all the way. Enoch Mikkell, finance, was both efficient and personal at the same time. Today I had a wonderful experience with the service department, John. I traded my 2017 Escalade (also bought at Sullivan) for a new 2026. ABSOLUTELY LOVING IT! Still have a lot to learn about it. Big differences in technology since 2017, but everyone y been awesome with taking my calls and walking me through it!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re pleased to hear that you had an exceptional experience with Sullivan Cadillac. Your recognition of Erik, Joey, Rich, Enoch, and John means a great deal to our team, and we’re proud to know they provided the attentive service you deserve throughout your purchase and service experience. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team