Reviews
Salesman Tim answered are questions and showed us all the
Salesman Tim answered are questions and showed us all the options on the vehicle. The closing department made the process fast and easy. Great overall experience
Salesman Tim answered are questions and showed us all the
Salesman Tim answered are questions and showed us all the options on the vehicle. The closing department made the process fast and easy. Great overall experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
One of the best experiences I've had buying.
One of the best experiences I've had buying. Joey Frampton, the internet manager, is nice, knowledgeable, and very easy to work with. He got everything handled remotely even though we live in Jacksonville-- all the paperwork was ready to go and he found an even better interest rate for us! Super responsive to emails and phone calls too. No "packages" added on like some other places I could name.
One of the best experiences I've had buying.
One of the best experiences I've had buying. Joey Frampton, the internet manager, is nice, knowledgeable, and very easy to work with. He got everything handled remotely even though we live in Jacksonville-- all the paperwork was ready to go and he found an even better interest rate for us! Super responsive to emails and phone calls too. No "packages" added on like some other places I could name.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We’re happy to hear that you had such a positive experience with Joey at Sullivan Cadillac. It's great to know that his knowledge and responsiveness made the buying process smooth for you, especially from Jacksonville. We appreciate your feedback and hope to see you again soon! Enjoy your new vehicle! Sincerely, The Sullivan Cadillac Team
Great dealership, easy to deal with and finance
Great dealership, easy to deal with and finance department was as well. I would recommend.
Great dealership, easy to deal with and finance
Great dealership, easy to deal with and finance department was as well. I would recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Bobby! We’re glad to hear that you had a great experience with Sullivan Cadillac and found our team easy to work with. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
All employees were pleasant and easy to work with during
All employees were pleasant and easy to work with during the the buying and negotiating phases sales person knew the vehicle details
All employees were pleasant and easy to work with during
All employees were pleasant and easy to work with during the the buying and negotiating phases sales person knew the vehicle details
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Dennis! We truly appreciate your feedback about your experience at Sullivan Cadillac. We're glad to hear that our team made the buying process pleasant and that you found our salesperson knowledgeable. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team
Robert O'Connell found the perfect vehicle for me.
Robert O'Connell found the perfect vehicle for me. He listened carefully to my goals, needs and requirements. Very professional young man with a lot of experience. Highly recommend him. Be went over and above my expectations.
Robert O'Connell found the perfect vehicle for me.
Robert O'Connell found the perfect vehicle for me. He listened carefully to my goals, needs and requirements. Very professional young man with a lot of experience. Highly recommend him. Be went over and above my expectations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review, Amy! We're thrilled to hear that Robert was able to help you find the perfect vehicle and exceeded your expectations. Your recommendation means a lot to us at Sullivan Cadillac. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team
The dealership has a very poor service entrance for
The dealership has a very poor service entrance for customers , lacks adequate space. Customer lounge is nice other than TV blasting game shows.
The dealership has a very poor service entrance for
The dealership has a very poor service entrance for customers , lacks adequate space. Customer lounge is nice other than TV blasting game shows.
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate you taking the time to share your experience with us. We understand your concerns regarding the service entrance and the customer lounge environment at Sullivan Cadillac. Your comments are important, and we will take them into consideration as we strive to improve our facilities. If you have any further suggestions or would like to discuss your experience in more detail, please feel free to reach out to us directly. We look forward to serving you better in the future. Sincerely, The Sullivan Cadillac Team
Helpful, professional, comfortable wait with coffee and
Helpful, professional, comfortable wait with coffee and snacks, good service, and pursues excellence in customer satisfaction.
Helpful, professional, comfortable wait with coffee and
Helpful, professional, comfortable wait with coffee and snacks, good service, and pursues excellence in customer satisfaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We truly appreciate your kind words about your experience at Sullivan Cadillac. It's great to hear that you found our service helpful and professional, and that you enjoyed the comfortable waiting area with coffee and snacks. Our team strives for excellence in customer satisfaction, and your feedback motivates us to keep up the good work. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team
Sullivan Cadillac has always been prompt, courteous and
Sullivan Cadillac has always been prompt, courteous and willing to assist in any way possible when our vehicle needs service. Edwin Mejia in the Service Department just got added to our Christmas list - he's great!
Sullivan Cadillac has always been prompt, courteous and
Sullivan Cadillac has always been prompt, courteous and willing to assist in any way possible when our vehicle needs service. Edwin Mejia in the Service Department just got added to our Christmas list - he's great!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re glad to hear that Sullivan Cadillac has consistently provided you with prompt and courteous service. It’s great to know that Edwin has made such a positive impression on you. We appreciate your support and look forward to assisting you again soon. Sincerely, The Sullivan Cadillac Team
Well trained professional staff.
Well trained professional staff.Outstanding service.A big shout out to James Betancourt this is the second vehicle he sold me.
Well trained professional staff.
Well trained professional staff.Outstanding service.A big shout out to James Betancourt this is the second vehicle he sold me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Bernard! We greatly appreciate your feedback and are thrilled to hear about your positive experience at Sullivan Cadillac. A big shout-out to James for his excellent service! We look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, The Sullivan Cadillac Team
Sullivan Cadillac was very friendly and accommodating to
Sullivan Cadillac was very friendly and accommodating to me when I bought my new Pacifica. Hailey was very helpful and super nice to deal with.
Sullivan Cadillac was very friendly and accommodating to
Sullivan Cadillac was very friendly and accommodating to me when I bought my new Pacifica. Hailey was very helpful and super nice to deal with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We’re glad you had a positive experience at Sullivan Cadillac and that Hailey was able to assist you in your purchase of the Chrysler Pacifica. We look forward to welcoming you back in the future! Sincerely, The Sullivan Cadillac Team