Reviews
Excellent salesman!
Matthew Hurd was extremely helpful! He was very personable, asked me lots of questions...and then did his very best to get me into the Challenger that I had chosen. I would definitely recommend Matthew if you're looking for a great car in the Ocala area!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jon Gonyer was great
I bough a used Hyundai Elantra from Phillips Chrysler Jeep Dodge and it was a very pleasant experience. Jon Gonyer was the salesman who helped me with the purchase and I would highly recommend him to anyone visiting this dealership. Jon was knowledgeable and helpful, without being pushy. Very good experience overall.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience.
Usually my husband and I both hate buying cars. But it was actually a pleasant experience at Philips. Our sales rep was excellent and found us the vehicle we were looking for. We would definitely recommend Philips and would buy from there again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Straight forward, gave me printed information regarding the
Knowledgeable straight forward and offered me all incentives available, salesman and finance manager did their job. Went the extra mile to accommodate our needs all whom we came in contact with were friendly and helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Matthew Hurd is a grea...GREAT sales rep!
I think Matt was as excited as I was when I bought my dream car...a Charger Scatpack... in a distinct Orange Mango! He represents the Phillips dealership in the best way possible. He is courteous, outgoing and friendly, but he is not overbearing. And knowledgeable!! My goodness...he spent a good bit of time educating me about many of the operating mechanics of this car specifically.It was time well spent and I truly appreciate it. I will certainly refer my friends to Matthew Hurd at the Phillips dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Knowledgeable, Courteous Salesman
Matthew Hurd was knowledgeable as to the features of the vehicle I had an interest in and exceptionally polite. He went over all of the equipment and instruments on the vehicle I purchased with me. He also took care of a few minor scratches and made sure I was satisfied in every respect before I left the dealership. I would recommend asking for Matthew when you visit Phillips Chrysler.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Spent 45K and STILL NO FLOOR MATS
The people are nice, but did the old send another guy to the table when asking for more on a very nice trade-in, Had a Mfg Rep there to also talk the deal in their favor. Got a very nice Hydro Blue Hemi, returned and sold as USED since it had transport damage, lets see when I start needing the Certified Warranty. BUT AFTER ASKING Multiple times, I have a super nice truck with NO FLOOR MATS, guess I had to spend 46K to get them to throw in some original mats that actually LOCK IN to the TABS MADE FOR THEM. Just cheesy if you ask me.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Outstanding service
Tia got me into dealership through internet was meeting with Perez. But was busy with other customers at the time I arrived do he asked Chris to help me. Through the process and getting some minor issues resolved. Kevin was awesome in the finance department.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
excellent
Ronik Arroyo is the best seller in cars great attention ,fantastic communication , process are very easy ,excellent service 5 star for the guy i , highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It’s the third car I’ve purchased and they have been great e
I’ve purchased 3 cars and every time they have been patient and very helpful. They took the time to find exactly what my wife and I have been looking for . I recommend to anyone wanting top service and some of the best salesmen and managers to go see them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car

 
         
          