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Jon Hall Chevrolet

(510 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday 11:00am–5:00pm Closed
New (866) 278-0976 (866) 278-0976
Used (855) 349-1073 (855) 349-1073
Service (866) 518-9625 (866) 518-9625

Reviews

(510 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jon Hall Chevrolet from DealerRater.

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At Jon Hall used cars, I have made a new friend in Joseph

At Jon Hall used cars, I have made a new friend in Joseph Abusad... The kind of friend I stop in now and then to just say hi... I've also made a good friend in the service department with Joyce Goytil... Be seeing you soon Joyce for my next oil change... I purchase a used Nissan Rogue from Joseph... Though this is not a Chevy product, your business has taken care of me just the same...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We value your feedback and appreciate your business!

If you ever need A GREAT SALESMAN!

If you ever need A GREAT SALESMAN! I HIGHLY RECOMMEND KENNY GLAZE, I’ve purchased three BRAND NEW vehicles from him and he was very HONEST, PLEASANT and he made sure I was a SATISFIED CUSTOMER! Thank you Kenny and your Team…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Kenny at Jon Hall Chevrolet! We are thrilled to hear that he provided you with honest and pleasant service, resulting in your satisfaction with your purchases. We appreciate your recommendation and look forward to assisting you with your automotive needs in the future. Thank you for choosing Jon Hall Chevrolet! Regards, The Jon Hall Chevrolet Team

Jason Zacone the cars salesman was an excellent advocate

Jason Zacone the cars salesman was an excellent advocate in the sales of my daughters and my car in 2022.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We appreciate your feedback about your experience with Jason at Jon Hall Chevrolet. We're thrilled to hear that he provided such excellent service during the sale of your daughter's and your cars in 2022. We look forward to serving you again in the future. Drive safe! Regards, The Jon Hall Chevrolet Team

I worked with Tim and Chris on the purchase of my new

I worked with Tim and Chris on the purchase of my new Corvette E-ray by long distance. I am in KC and they made the purchase and trade of my 21 Corvette a simple process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Regards, The Jon Hall Chevrolet Team

Purchased 6 vehicles from them since 2000 the last being

Purchased 6 vehicles from them since 2000 the last being a 2019 Traverse. There is a known issue with the led turn signal/brake light leaking and shorting out. They would not fix under warranty. Tried to order one and was very abruptly told full prepayment ($650) with no delivery date and the possibility of not even getting one as she could only see 2 in the United States.How is this possible?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. We would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. Regards, The Jon Hall Chevrolet Team

Paul Santangelo from Jon Hall helped me purchase 2 Chevy

Paul Santangelo from Jon Hall helped me purchase 2 Chevy Trax and one Equinox over the years. I would send everyone there to Paul who needs a bonafide excellent quality low mileage used car, and an honest salesman who is no b.s. He won't try to upsell you. I told him each time what I could afford and what I couldn't. He didn't waste my time showing me vehicles that were out of my range. Each time the vehicle he showed me was the vehicle I purchased. I was out of the office in two hours with each purchase. There's not a problem he doesn't understand and doesn't have a quick work around for. I drove two hours just to purchase my stepdaughter's car so that I could purchase from a salesman with integrity. As a woman, I needed a salesman who did not try to take advantage. He did not. He's respectful, charming and quick and he made car buying a stress free pleasure. If I didn't live in Texas now, I would buy my next car from him and you can not beat Jon Hall used cars. They are like new. Truly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Regards, The Jon Hall Chevrolet Team

I bought a new Corvette from Jon Hall Chevrolet.

I bought a new Corvette from Jon Hall Chevrolet. I could not have asked for a better experience. Price was lower than anywhere else I could find and there was no pressure or attempts to sell additional products or services. I will buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your feedback, Louis. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Regards, The Jon Hall Chevrolet Team

I’ve bought 3 vehicles from here from 2017-2023 2 trucks

I’ve bought 3 vehicles from here from 2017-2023 2 trucks and 1 suv Will never go back due to the service departments treatment on my 18 2500 LTZ duramax We needed tires. I asked the dealer to price them out and I was alright with the price long story short, the rims came back scratched from what it looks like the machine mounting the tires. I message them about it after I notice the scratches and the simply send me the ueye link that shows pictures of my truck when it comes in. I literally find the worst tire of them all and show them a side by side comparison and they say oh it’s just some mud that got knocked off. I can assure you it’s not (photos below, only attached a couple) The won’t accept photos, they made me come in they’d try to say oh it looks like your other rims have these marks also so what makes you think it was us. This isn’t even the first problem I’ve had with them in service. About a year ago I asked them to do a transmission service. When the truck was returned to me the transmission started shifting hard. After investigation I found that THEY DIDNT ADD ENOUGH FLUID FOR IT TO EVEN TOUCH THE DIP STICK. So thanks JON HALL for that one god only knows how much life you stole from the transmission. So again long story short they lost my business. And if you want your vehicle worked on my competent parties I highly suggest you don’t take it to Jon Hall Edited: oh I forgot to talk about the alignment. Wheel not straight what so ever. And on a second note I should have flipped out when they messed up my transmission and made them do a rebuild kit on it for the DAMAGE they caused to my clutches.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Oil change with appointment wait time 2 hrs ?

I had a scheduled appointment for oil change and still waited 2 hours. Which I think is ridiculous considering I had an appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lashronda, thank you for sharing your experience with us. Here at Jon Hall Chevrolet, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Regards, The Jon Hall Chevrolet Team

Horrible

My vehicle was brought in multiple times before the service department finally corrected the problem. It was a hassle from the time I purchased my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi there, we regret to hear that you are displeased with your recent experience with us. Please reach out to us at (866) 783-3101 so we may assist you in moving forward towards a resolution.