Reviews
Sold us a car stating the original warrenty was still
Sold us a car stating the original warrenty was still current. We believed in their 100 point vehicle check they said it passed and didn't check over every detail. Found out the second we got home we should have because the sunroof brackets broke. So then we took it to the dealer thinking its okay atleast its still in the 36k warrenty and guess what it wasn't it had expired. So now were not even sure if the extended gm warrenty will hold that we paid 5k extra for. Cavander said tough xxxx and won't speak to us or the dealer about anything now.. looking into legal recourse now for consumer fraud.
Sold us a car stating the original warrenty was still
Sold us a car stating the original warrenty was still current. We believed in their 100 point vehicle check they said it passed and didn't check over every detail. Found out the second we got home we should have because the sunroof brackets broke. So then we took it to the dealer thinking its okay atleast its still in the 36k warrenty and guess what it wasn't it had expired. So now were not even sure if the extended gm warrenty will hold that we paid 5k extra for. Cavander said tough xxxx and won't speak to us or the dealer about anything now.. looking into legal recourse now for consumer fraud.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Great no issues.
Great no issues.promotion package was great ,great staff.They are like a team.Thanks.
Great no issues.
Great no issues.promotion package was great ,great staff.They are like a team.Thanks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I am a very pleased with the service that I received.
I am a very pleased with the service that I received. Cavender always gives amazing service.
I am a very pleased with the service that I received.
I am a very pleased with the service that I received. Cavender always gives amazing service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We couldn't ask for a better review of Cavender Cadillac. Thanks so much, Sarah!
Excellent people to deal with!
Excellent people to deal with! Carlos and Phillip were very accommodating best dealership we have ever bought a car from!!!
Excellent people to deal with!
Excellent people to deal with! Carlos and Phillip were very accommodating best dealership we have ever bought a car from!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience at Cavender Cadillac! We’ll let Carlos and Phillip know they made your car-buying experience excellent. Enjoy your new car!
I have had the pleasure of having Carlos as my service
I have had the pleasure of having Carlos as my service manager. Always excellent service.
I have had the pleasure of having Carlos as my service
I have had the pleasure of having Carlos as my service manager. Always excellent service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for stopping by to leave Cavender Cadillac a wonderful review! Carlos will appreciate your praise.
So always had great experience with all Cavender
So always had great experience with all Cavender Cadillac. I was buying a used car and they treat you like everyone else. Eris and Erick was professional and very helpful. Now I'm thinking of buying a Cadillac just because of the dealership.
So always had great experience with all Cavender
So always had great experience with all Cavender Cadillac. I was buying a used car and they treat you like everyone else. Eris and Erick was professional and very helpful. Now I'm thinking of buying a Cadillac just because of the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David, we are grateful for your review of Eris and Erick! We are pleased to hear that they gave you five-star customer care. Thank you for your business and for choosing Cavender Cadillac! We hope to work with you again in the future.
Saturday service for 80K visit.
Saturday service for 80K visit. Carlos Villareal checked me in, got me a ride home, and kept in touch on the status of the service. Outstanding service experience. The vehicle was ready ontime. I was picked up, and was in and out of the dealership with my car. Recommended.
Saturday service for 80K visit.
Saturday service for 80K visit. Carlos Villareal checked me in, got me a ride home, and kept in touch on the status of the service. Outstanding service experience. The vehicle was ready ontime. I was picked up, and was in and out of the dealership with my car. Recommended.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback about Carlos and the team! We look forward to serving you again in the future! - The Team at Cavender Cadillac
Awesome dealership, not pushy, gave ample space for me to
Awesome dealership, not pushy, gave ample space for me to make my car buying decision. Love my new car. Thank You!
Awesome dealership, not pushy, gave ample space for me to
Awesome dealership, not pushy, gave ample space for me to make my car buying decision. Love my new car. Thank You!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Mark, thank you for choosing Cavender Cadillac and sharing your awesome review with us! We’re so glad to hear you felt supported, not pressured, while making such a big decision. Drive your new car with pride!
Great people Tony and Justin always for ways to help and
Great people Tony and Justin always for ways to help and support in any way possible to make sure i get the right treatment.
Great people Tony and Justin always for ways to help and
Great people Tony and Justin always for ways to help and support in any way possible to make sure i get the right treatment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your appreciation for Tony and Justin! We're always here to help at Cavender Cadillac! If you ever need anything else, we're just a call or visit away.
The service at this dealership is excellent!
The service at this dealership is excellent! Carlos is whom I always deal with and he is very kind and explanes everything to me.
The service at this dealership is excellent!
The service at this dealership is excellent! Carlos is whom I always deal with and he is very kind and explanes everything to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Florence, we're so happy to hear Carlos always takes such great care of you here at Cavender Cadillac. Thank you for sharing your feedback!