Reviews
Saturday service for 80K visit.
Saturday service for 80K visit. Carlos Villareal checked me in, got me a ride home, and kept in touch on the status of the service. Outstanding service experience. The vehicle was ready ontime. I was picked up, and was in and out of the dealership with my car. Recommended.
Saturday service for 80K visit.
Saturday service for 80K visit. Carlos Villareal checked me in, got me a ride home, and kept in touch on the status of the service. Outstanding service experience. The vehicle was ready ontime. I was picked up, and was in and out of the dealership with my car. Recommended.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback about Carlos and the team! We look forward to serving you again in the future! - The Team at Cavender Cadillac
Awesome dealership, not pushy, gave ample space for me to
Awesome dealership, not pushy, gave ample space for me to make my car buying decision. Love my new car. Thank You!
Awesome dealership, not pushy, gave ample space for me to
Awesome dealership, not pushy, gave ample space for me to make my car buying decision. Love my new car. Thank You!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Mark, thank you for choosing Cavender Cadillac and sharing your awesome review with us! We’re so glad to hear you felt supported, not pressured, while making such a big decision. Drive your new car with pride!
Great people Tony and Justin always for ways to help and
Great people Tony and Justin always for ways to help and support in any way possible to make sure i get the right treatment.
Great people Tony and Justin always for ways to help and
Great people Tony and Justin always for ways to help and support in any way possible to make sure i get the right treatment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your appreciation for Tony and Justin! We're always here to help at Cavender Cadillac! If you ever need anything else, we're just a call or visit away.
The service at this dealership is excellent!
The service at this dealership is excellent! Carlos is whom I always deal with and he is very kind and explanes everything to me.
The service at this dealership is excellent!
The service at this dealership is excellent! Carlos is whom I always deal with and he is very kind and explanes everything to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Florence, we're so happy to hear Carlos always takes such great care of you here at Cavender Cadillac. Thank you for sharing your feedback!
Great service and communication Carlos was great Will
Great service and communication Carlos was great Will use him every time in. Great guy
Great service and communication Carlos was great Will
Great service and communication Carlos was great Will use him every time in. Great guy
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Cas, for stopping by to leave Cavender Cadillac a wonderful review! We love to hear you were in awesome hands with Carlos.
Nice professional service,never had a problem with
Nice professional service,never had a problem with repair. But note they charge 3 percent extra to use your credit card,not a fan of that policy.
Nice professional service,never had a problem with
Nice professional service,never had a problem with repair. But note they charge 3 percent extra to use your credit card,not a fan of that policy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Cavender Cadillac and sharing your feedback about our service! We understand your concern about the credit card fee and will pass it along to our management team. See you next time!
Owning a Cadillac and dealing with Cavender has been our
Owning a Cadillac and dealing with Cavender has been our worst car owning experience in our lives. Cadillac has sunk to the bottom of the barrel and Cavender has followed them there. They do not seem to have competent knowledgeable technicians to fix your car properly. And when they have your car for a month nothing is done to set you up in a loaner comparable to the car you purchased. Customer service is non-Existent. You can get better service at a Fird dealership.. that’s how bad it is. We will dump this car before the warranty expires. We will avoid Buying its replacement at any Cavender owned dealership..
Owning a Cadillac and dealing with Cavender has been our
Owning a Cadillac and dealing with Cavender has been our worst car owning experience in our lives. Cadillac has sunk to the bottom of the barrel and Cavender has followed them there. They do not seem to have competent knowledgeable technicians to fix your car properly. And when they have your car for a month nothing is done to set you up in a loaner comparable to the car you purchased. Customer service is non-Existent. You can get better service at a Fird dealership.. that’s how bad it is. We will dump this car before the warranty expires. We will avoid Buying its replacement at any Cavender owned dealership..
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Joyce, we're very disheartened to hear that you feel this way about our dealership. We do our best to provide quality solutions in a timely manner, but it sounds like we've let you down. As we have several locations, would you mind calling me to clarify which dealership you have been visiting and to discuss this review in further detail? I hope to hear from you, Shawn Wilcox - Service Director - 2103686474
There are only two locations. Our experience is at the San Antonio Location. We are going to have to take the car back, yet again this month for additional warranty work. It seems to never end when you own a Cadillac.
Matt was great to work with and everyone else was too.
Matt was great to work with and everyone else was too. Thanks to all who helped me.
Matt was great to work with and everyone else was too.
Matt was great to work with and everyone else was too. Thanks to all who helped me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great to hear Matt and the whole team provided excellent service! Thanks for the positive feedback at Cavender Cadillac.
Great communication and on-time, super fast service.
Great communication and on-time, super fast service. Sparkling clean waiting area with a great refreshment area.
Great communication and on-time, super fast service.
Great communication and on-time, super fast service. Sparkling clean waiting area with a great refreshment area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are thrilled you had a seamless experience with our team at Cavender Cadillac. See you next time!
As we walked to the dealership we were approached by Ray
As we walked to the dealership we were approached by Ray Trejo a very professional person. The dealership should be very proud to have him in your staff and he welcomed us with respect and very well mannered. He was very helpful and always gives us updates on our vehicle. And the service was excellent and we were very satisfied with this dealership, we recommend this place as being top notch!!
As we walked to the dealership we were approached by Ray
As we walked to the dealership we were approached by Ray Trejo a very professional person. The dealership should be very proud to have him in your staff and he welcomed us with respect and very well mannered. He was very helpful and always gives us updates on our vehicle. And the service was excellent and we were very satisfied with this dealership, we recommend this place as being top notch!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Carlos, we're thrilled to hear that Ray made your experience at Cavender Cadillac so positive. We truly appreciate your recommendation and look forward to serving you again in the future!