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Reviews
Always a very pleasant service depart with curtesy and patience. Carlos is and excellent greater and explains everything detail about what is going to happen. Only downside to dealership like all is the price on cost of labor.
Always a very pleasant service depart with curtesy and patience. Carlos is and excellent greater and explains everything detail about what is going to happen. Only downside to dealership like all is the price on cost of labor.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Jerry, thank you for your kind words about Carlos and our service team! We truly appreciate your feedback, and we can't wait to share it with him. We apologize if our prices have caused any frustration. For your next visit, if there is anything we can do to make your experience even better, please let us know. Reviews like this one truly make our day! - The Cavender Cadillac Team
We started in service and ended in sales Alice was Warm, Welcoming, friendly, and professional, Buying was smooth
We started in service and ended in sales Alice was Warm, Welcoming, friendly, and professional, Buying was smooth
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad you had a smooth buying experience with Alice and the Cavender Cadillac Service Team! Thank you for sharing your support. We hope to welcome you back again down the road!
Very helpfull, accommodating, friendly, clean, organized, coffee and water Sales was fair and not pushy We started with service and ended up with a used truck
Very helpfull, accommodating, friendly, clean, organized, coffee and water Sales was fair and not pushy We started with service and ended up with a used truck
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your experience with our team here at Cavender Cadillac! Thank you for choosing us and for sharing your feedback. Congratulations on your new truck!
After experiencing a few problems with our 2025 XT6, we decided to buy a 2026 XT5. Everyone we dealt with including the service, sales and finance departments were very pleasant and accommodating. Special shout out to Tony and Tom for all their assistance.
After experiencing a few problems with our 2025 XT6, we decided to buy a 2026 XT5. Everyone we dealt with including the service, sales and finance departments were very pleasant and accommodating. Special shout out to Tony and Tom for all their assistance.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with Tony, Tom, and the rest of our team! Congratulations on your new 2026 Cadillac XT5, and thank you for choosing Cavender Cadillac.
Eris Rose was exceptional from start to finish. She was very informative, courteous and expeditious with every aspect of my car buyer experience.
Eris Rose was exceptional from start to finish. She was very informative, courteous and expeditious with every aspect of my car buyer experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Chantae, we are delighted to read this five-star review! We will pass along your kind feedback to Eris and the team. Thank you from all of us at Cavender Cadillac!
Best car buying experience & will definitely be doing business in the future! Very good communication
Best car buying experience & will definitely be doing business in the future! Very good communication
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, Christian! We look forward to working with you again at Cavender Cadillac. Enjoy your new car!
Kept me informed. Clean, well-stockedwsiting area. Wait time for work was about 2 hours. Thank you.
Kept me informed. Clean, well-stockedwsiting area. Wait time for work was about 2 hours. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We appreciate your business here at Cavender Cadillac.
Took my CT4 in for oil change and tire rotation had no issues was able to wait and they did the service pretty quick. My service advisor was very polite and friendly.
Took my CT4 in for oil change and tire rotation had no issues was able to wait and they did the service pretty quick. My service advisor was very polite and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Frank, we are happy to hear you had a quick, seamless, and friendly experience with our team. Thank you for choosing Cavender Cadillac!
The service department is great. Always professional, accommodating and welcoming. Carlos Villarreal is the best service technician. I’ve been working with him for over 20 years.
The service department is great. Always professional, accommodating and welcoming. Carlos Villarreal is the best service technician. I’ve been working with him for over 20 years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about our service department and Carlos, it's appreciated! We look forward to your next visit! - The Cavender Cadillac Team
Excellent service. Convenient location. Very nice waiting area. Carlos is my service representative and is super diligent in caring for his customers.
Excellent service. Convenient location. Very nice waiting area. Carlos is my service representative and is super diligent in caring for his customers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your excellent feedback about Carlos and the team, Brady! We appreciate your support and hope to work with you again at Cavender Cadillac. Safe travels!