Cavender Cadillac

Valentin Panayotov was very courteous and professional. Everything went smoothly. Will highly recommend Mr Panayotov and Cavender Cadillac for their great service.

I have always used Cavender for all my issues with my car and the reason is they are very professional and always on time.

Ray did an excellent job of monitoring and keeping me informed about the repair of my auto.

Cavender Cadillac sold me a 2026 Cadillac Lyriq in February of 2026. Since then the Air conditioning has broken twice and the semi autonomous system has failed twice. This Monday I’ll be dropping it off for the third time in 5 months. I am a U.S. Army Veteran and still serve in the reserves which because of their Veteran friendly nature is why I drove from Rockwall,TX to buy specifically from them. I gave them $7,500 down payment and was told Cavender would take care of me. When my car broke for the second time I called them because I have a lemon law situation they told me I have to work with GMC and they couldn’t or wouldn’t help. I offered to bring my car all the way back to them in San Antonio at my own cost so they could be the servicing dealership and assist me with a lemon law situation. They again turned that down and said I had to keep going to the local dealership which isn’t where I purchased the vehicle. I am now having to retain a lawyer because GMC denied the buy back and offered me the equivalent of $500 in GMC points as a settlement. This is the worst vehicle I have ever owned and the worst experience I have ever had. Pictured is vehicle failures and my 1 year old daughter after the vehicles air conditioning completely failed when she was in the car. Taken care matters until they drive off the lot and actually need the help instead of battling GMC as whole to do what is right.

I love my service advisor Carlos. He is definitely one of the best that I have ever dealt with. He is very attentive and his objective is to make his clients feel comfortable and to ensure they understand everything that is going on with no hidden prices. He’s always ready to help.

Yes, they were very knowledgeable about my vehicle. Very courteous easy to work with. And I would highly recommend them.

Very professional and efficient service, even when they were short staffed. I always go there for service. They have a great waiting room, as well.

We enjoyed our experience at Cavender Cadillac! I’m a tough sell and they worked hard to get things just where I wanted them! Will definitely go back for my next vehicle.

The service and customer care at Cavender Cadillac is excellent. Representatives and sales staff are attentive to your needs

Val Panayotov and the team at Cavender Cadillac are excellent. Even when I decided on a different vehicle during the middle of the sale, they made an adjustment and continued working with me making the sale seamless and quick. I have bought three vehicles from this location and each time I have been well taken care of. I will continue to return and advise anyone looking for a vehicle, new or used, to visit this location.