.jpg)
.jpg)
.jpg)
.jpg)
.jpg)
.jpg)
Reviews
Cavender Cadillac delivers a quintessential luxury dealership experience. The atmosphere is upscale, quiet and well-maintained, immediately establishing a high standard of service. Staff members greet you promptly without the aggressive, high-pressure sales tactics often associated with car buying.
Cavender Cadillac delivers a quintessential luxury dealership experience. The atmosphere is upscale, quiet and well-maintained, immediately establishing a high standard of service. Staff members greet you promptly without the aggressive, high-pressure sales tactics often associated with car buying.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are delighted to hear that you had a fantastic experience with our team, Geo! Thank you for choosing Cavender Cadillac and for sharing such a positive review. We wish you safe travels ahead!
We had a wonderful experience with Val and David. The only complaint I have is they replaced the tires on my 2 year old vehicle with $69 tires, so of course we are getting a new set of tires. Kind of cheaper out for a Cadillac. But the car is great so far. Thank you to Val and David.
We had a wonderful experience with Val and David. The only complaint I have is they replaced the tires on my 2 year old vehicle with $69 tires, so of course we are getting a new set of tires. Kind of cheaper out for a Cadillac. But the car is great so far. Thank you to Val and David.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback, and for choosing Cavender Cadillac! While we are happy to hear that your experience with Val and David was excellent, we apologize for any inconvenience caused regarding the tires. Your feedback will be addressed internally. If you have any questions, feel free to contact us. Take care.
Checked in with an appointment at 9am, oil change and 15000 mile service. Didn’t pull the car in until 11am. Had to ask Carlos what the problem was. Didn’t do anything until I initiated the problem. Why make an appointment
Checked in with an appointment at 9am, oil change and 15000 mile service. Didn’t pull the car in until 11am. Had to ask Carlos what the problem was. Didn’t do anything until I initiated the problem. Why make an appointment
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
I'm very sorry for keeping you waiting. We do our best to get our customers taken care of in a timely manner and regret that delays occurred with your service. We will use this feedback to improve our practices, but would also appreciate the chance to check that any requests you had were fully addressed. If there is anything you'd like to discuss further, please reach out. Thank you, Patrick Callihan - General Manager - (210) 544-5069
Carlos Villarreal is the reason I keep returning to this dealership. I hope he continues at Cavender Cadillac
Carlos Villarreal is the reason I keep returning to this dealership. I hope he continues at Cavender Cadillac
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re proud to have Carlos on our team and we look forward to sharing this review with him! Thank you for continuing to choose Cavender Cadillac! See you next time!
Joel is so professional.caring ,and attProfessional, caring, and attentive service from start to finish.I highly recommend this company!
Joel is so professional.caring ,and attProfessional, caring, and attentive service from start to finish.I highly recommend this company!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Susie, we're delighted to hear Joel and our team provided such professional and caring service. Thank you for choosing Cavender Cadillac and for the high recommendation!
Best and second to none however since their changes when you ask to talk to your advisor is not working. Suggest someone trying calling in to talk to an advisor and find out how bad it is.
Best and second to none however since their changes when you ask to talk to your advisor is not working. Suggest someone trying calling in to talk to an advisor and find out how bad it is.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We apologize for the communication issues and we will discuss this with our team, so we can better assist you moving forward. Please feel free to reach out directly if you'd like to discuss this further. Thank you, the Cavender Cadillac team.
Great selection, honest communication, and professional staff who ensured a fast, easy, and satisfying purchase.
Great selection, honest communication, and professional staff who ensured a fast, easy, and satisfying purchase.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re happy to hear you found the perfect vehicle with us! Thank you for trusting Cavender Cadillac.
Valentin Panayotov was very courteous and professional. Everything went smoothly. Will highly recommend Mr Panayotov and Cavender Cadillac for their great service.
Valentin Panayotov was very courteous and professional. Everything went smoothly. Will highly recommend Mr Panayotov and Cavender Cadillac for their great service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Wally, thank you for your recommendation of Valentin and Cavender Cadillac! We hope to see you again down the road!
I have always used Cavender for all my issues with my car and the reason is they are very professional and always on time.
I have always used Cavender for all my issues with my car and the reason is they are very professional and always on time.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're so grateful for your continued trust and kind words! Thank you for choosing Cavender Cadillac. We appreciate your business and look forward to serving you again!
Ray did an excellent job of monitoring and keeping me informed about the repair of my auto.
Ray did an excellent job of monitoring and keeping me informed about the repair of my auto.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving your kind words for Cavender Cadillac and for leaving Cavender Cadillac a five-star review!