Reviews
My Son and i met with a salesman and agreed on a price $14,949 for a used vehicle. My wife went to the dealership the next day to finance the car for my Son and they sold her $10K in extras! They charged her a "pre-delivery fee" of $1,200, sold her GAP coverage for $1,000, an extended warranty for $2,600, and then added something called the "Plattner Advantage" (which is only clear coat paint protection and Lo-jac) for $4,000!!! They really took advantage of her and she did not know what she was signing. Now my Son is stuck with a car worth far less than what he owes on it! Terrible unethical business! Avoid this xxxx dealership scammer business!
My Son and i met with a salesman and agreed on a price $14,949 for a used vehicle. My wife went to the dealership the next day to finance the car for my Son and they sold her $10K in extras! They charged her a "pre-delivery fee" of $1,200, sold her GAP coverage for $1,000, an extended warranty for $2,600, and then added something called the "Plattner Advantage" (which is only clear coat paint protection and Lo-jac) for $4,000!!! They really took advantage of her and she did not know what she was signing. Now my Son is stuck with a car worth far less than what he owes on it! Terrible unethical business! Avoid this xxxx dealership scammer business!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I just purchased a 2018 F150. Was looking for a dealership and decided to look at some of the reviews on this dealership and thought of my own experience. Had an '08 F-150 took it in for an oil change tire rotation and new plugs. The bill was almost $1,200 when they were done. Not sure where I'm going to take my new truck for service but it won't be this dealership.
I just purchased a 2018 F150. Was looking for a dealership and decided to look at some of the reviews on this dealership and thought of my own experience. Had an '08 F-150 took it in for an oil change tire rotation and new plugs. The bill was almost $1,200 when they were done. Not sure where I'm going to take my new truck for service but it won't be this dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Great communication. unfortunately they do not ship out to West Coast. Will recommend basing on great communication.
Great communication. unfortunately they do not ship out to West Coast. Will recommend basing on great communication.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
When a vehicle is advertised for $15,450 and you ask for an out the door cash price, and the same truck price suddenly balloons up to $21,500 plus ttl, simply because you want to pay cash, I'm sorry but that is just false advertising and simply just plain deceptive. Also Florida dealerships sure tack on all the fake registration fees. NO THANKS
When a vehicle is advertised for $15,450 and you ask for an out the door cash price, and the same truck price suddenly balloons up to $21,500 plus ttl, simply because you want to pay cash, I'm sorry but that is just false advertising and simply just plain deceptive. Also Florida dealerships sure tack on all the fake registration fees. NO THANKS
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
After communicating with salesman Ed Smiley multiple times this week, and speaking with him on the phone, and texting him the night before and morning of, we ( and he definitely knew it was an hour and a half away, and I made sure he knew I had a severely bad back, we drove the hour and a half to buy this particular corvette. My wife saw the car as we drove in the lot. After 10 minutes, and not one person came up to us, I walked into the building and called him. I said I was there for the car. SILENCE. After about 15 seconds, he said the car was sold. Silence ……, My opinion- his words were all about how to get a possible customer within sight to try to make a buck. Not to worry about the customer. And the pooch gets the short end again. Another “Honest Ed” story I’d guess. My experience has made me very sorry we wasted time going up there.
After communicating with salesman Ed Smiley multiple times this week, and speaking with him on the phone, and texting him the night before and morning of, we ( and he definitely knew it was an hour and a half away, and I made sure he knew I had a severely bad back, we drove the hour and a half to buy this particular corvette. My wife saw the car as we drove in the lot. After 10 minutes, and not one person came up to us, I walked into the building and called him. I said I was there for the car. SILENCE. After about 15 seconds, he said the car was sold. Silence ……, My opinion- his words were all about how to get a possible customer within sight to try to make a buck. Not to worry about the customer. And the pooch gets the short end again. Another “Honest Ed” story I’d guess. My experience has made me very sorry we wasted time going up there.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I will never go back, the financial person Robert or Bob is the most disrespectful person, he will talk down to you and not know anything about what Ford offers for this reason I will never go back. This has been the worst buying experience of my life. Please avoid this dealership, they do not negotiate the prices, and the lot looks like a junk yard not a Ford dealership
I will never go back, the financial person Robert or Bob is the most disrespectful person, he will talk down to you and not know anything about what Ford offers for this reason I will never go back. This has been the worst buying experience of my life. Please avoid this dealership, they do not negotiate the prices, and the lot looks like a junk yard not a Ford dealership
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They quote you one price and then they doubled the price for the same exact work! They don’t care if you like it or not! The building reflects them exactly a dump
They quote you one price and then they doubled the price for the same exact work! They don’t care if you like it or not! The building reflects them exactly a dump
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
The people were nice, but the markups were ridiculous. Over $5K, including the sales tax. I walked away and drove 2 hours back home. I'll buy from a private seller to avoid this kind of crap.
The people were nice, but the markups were ridiculous. Over $5K, including the sales tax. I walked away and drove 2 hours back home. I'll buy from a private seller to avoid this kind of crap.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Horrible do t use this place they cause over 10000 worth of damage to my car and now won't pay we have to take them to court to get my car back..run way don't ealk
Horrible do t use this place they cause over 10000 worth of damage to my car and now won't pay we have to take them to court to get my car back..run way don't ealk
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Worst customer service on the planet. I will never go there again even if I have to walk. They were not honest and for what I had done it should not have taken two weeks. I still have not received phone call and response to questions I had about the cost. Place is a dump. People do not have any customer service training. They do not know how to take care of customers there. I wonder if all of the locations are that way. I would never never ever in my entire life by a vehicle there or go back for any kind of deal for service. Beware they are not user friendly and especially towards women.
Worst customer service on the planet. I will never go there again even if I have to walk. They were not honest and for what I had done it should not have taken two weeks. I still have not received phone call and response to questions I had about the cost. Place is a dump. People do not have any customer service training. They do not know how to take care of customers there. I wonder if all of the locations are that way. I would never never ever in my entire life by a vehicle there or go back for any kind of deal for service. Beware they are not user friendly and especially towards women.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase