Reviews
Crooked, I took a battery back,That was still under
Crooked, I took a battery back,That was still under warranty still had to PAY 😔
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
john.parkercricket, Thank you for informing me about your concern. Please know that we are looking into this, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Kimono Cooper General Manager kcooper@sterlingmccallbuick.com
Josh was awesome at keeping me updated on the issue with
Josh was awesome at keeping me updated on the issue with my vehicle and when it would be ready.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with Josh! Feel free to reach out to us if you need anything. Have a wonderful day.
The team was very nice and helpful.
The team was very nice and helpful. The service was quick. I didn’t have an appointment and they got me in
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!
Purchased my car on the 21st received it on the 30th was
Purchased my car on the 21st received it on the 30th was not happy with the overall look of the car don’t know how overlooked some cosmetic things one of the cosmetic things I did ask them about. I thought they were going to attempt to fix but they didn’t, and then another one called me by surprise on the right driver side, but I feel like if you kept my car that long I shouldn’t have to complain and then have to bring it back to see you. Bodyguard can work on. It could’ve been oversight on mice my site, but I still think that it should’ve been taken care of when I picked up the car I should’ve been satisfied because they promised me that everything would be fixed on the car. And the delivery of the car was confusing, walked outside. The car was not there. Another guy had to go get it on my salesman. I had to wait longer than I thought for him to go get it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Smith, Thank you for informing me about your recent experience. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Kimono Cooper General Manager kcooper@sterlingmccallbuick.com
Slow work very bad communication my truck was in theyre
Slow work very bad communication my truck was in theyre shop for a very long period of time. I kept gettIng false promises as to when i would get it back. Overall im disappointed, i dont want to go back again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
rache.219, Thank you for your feedback about the lack of communication, this should not have happened, and I apologize for any inconvenience you faced with the extended time your truck was in the shop. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Kimono Cooper General Manager Kcooper@group1auto.com
Amazing helpful.
Amazing helpful. Caring. Great. Great experience salesman was amazing team was amazing best trucks ever
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
There for three hours for oil change.
There for three hours for oil change. We did had an appt. Had hot chocolate
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
Fantastic in all aspects pertaining to sales, service,
Fantastic in all aspects pertaining to sales, service, pricing and attitude. Well organized and proficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Bill, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Great customer service always feel welcomed when I enter
Great customer service always feel welcomed when I enter the building. One of the top dealers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, it's experiences like yours that really keep us motivated! We are always more than happy to assist you if anything else comes up. Take care!
I was very satisfied with the deal and the treatment I
I was very satisfied with the deal and the treatment I received at the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.