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Group 1 GMC Southwest

(1,043 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (832) 871-4974 (832) 871-4974
Used (832) 871-4784 (832) 871-4784
Service (832) 871-4817 (832) 871-4817

Reviews

(1,043 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 GMC Southwest from DealerRater.

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The nicest dealership I have visited!

The nicest dealership I have visited! I was a first time buyer, and from the start the team at Sterling McCall took care of me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

I am well pleased with my service.

I am well pleased with my service. They were quick and efficient! Will go back for sure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent Service with Juanita Had to wait and ask

Excellent Service with Juanita Had to wait and ask around. Service Depsrtment has no reception. They need a front desk receptionist to greet and show them where to go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

From first contact to purchase, this was the best car

From first contact to purchase, this was the best car buying experience I have ever had. Floyd, Omar, and Kai worked to make sure all details were covered and answered each question I had. My new Yukon was ready when I arrived at the dealership. I have nothing but positive feedback for this team of people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

Dealership was responsive and attentive with my initial

Dealership was responsive and attentive with my initial communication through email. At my visit the salesperson was ready to show the vehicle I was inquiring in and promptly answered my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Excellent experience, in and out in 3 hours to buy a new

Excellent experience, in and out in 3 hours to buy a new Yukon. Would definitely consider them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very helpful customer service, purchase of my new vehicle

Very helpful customer service, purchase of my new vehicle couldn’t had been easier. Thanks to Jerald.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Everyone did their part from the time I pulled up to the

Everyone did their part from the time I pulled up to the time I exit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Good service, Basil assist you quickly.

Good service, Basil assist you quickly. I went for an oil change, fast, easy and even a free car wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Jhon, we're happy you found Basil to be so supportive during your experience here at Sterling McCall Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Every body I had to deal with was very helpful .

Every body I had to deal with was very helpful . My salesman was very knowledgeable about every aspect of the vehicle. Thank you Rene Pineda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!