Reviews
Quick response and no delay in their maintenance.
Quick response and no delay in their maintenance. Always on point and tested. I got my vehicle and went straight to gas station to double check the issue and all was perfect.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Appt set up 3 weeks ago.
Appt set up 3 weeks ago. Today they tell me they need to order part
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.
Stephanie Tristan was my sales lady.
Stephanie Tristan was my sales lady. Who is very helpful and accommodating. I am going to recommend her to any GMC buyers. Great job Stephanie.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
excellent service professional agents courteous friendly
excellent service professional agents courteous friendly staff knowledgeable mechanics better than Sewell, I think 🤔 😃 WOOHOO!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Sterling McCall, Buik GMC try hard to uphold the
Sterling McCall, Buik GMC try hard to uphold the standards of great customer service in a timely manner. I leave feeling satisfied with the service I received.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Again, thank you so much for your feedback. We hope you have a great day.
Sterling- McCall Buick GMC is the only dealership we use
Sterling- McCall Buick GMC is the only dealership we use for service and purchasing new vehicles. Through their heritage dealerships and Sterling-McCall we have purchased 10 vehicles. Their service department is concerned about safety and accuracy. They make it easy to set up appointments and they keep you updated while you are there. We count on them to keep us safe.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Second time getting my vehicle serviced was on time both
Second time getting my vehicle serviced was on time both times other dealerships took up to five hours to do the same thing only took 1 1/2 hours and best of all I called in at 8 am setup appointment for 1 pm everything went great like last time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Service rep Basil quickly started my service request,
Service rep Basil quickly started my service request, kept on it and notified me when it was completed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to learn about your positive experience and the great assistance provided by Basil! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.
Very pleased with my purchase, no complaints.
Very pleased with my purchase, no complaints. Started off rocky but we eventually seal the deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We're thrilled to have delivered a pleasing sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.
I normally start with positive but I can’t this time.
I normally start with positive but I can’t this time. The service dept. has lied & disappointed me after a second opinion. I have no trust within my service man anymore. I pray Sterling McCall Buick offers a resolution to this video evidence that contradicts what their repairman said and the cost they charged me. Sincerely, hoping they will be honest and make it right. Refund that non performed and unnecessary testing fee. Signed a loyal & repeat customer.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Thank you for bringing this to my attention. I apologize for this negative experience you had with us. I would like an opportunity to fix this and earn your business, please contact me at kcooper@sterlingmccallbuick.com. I look forward to speaking with you. Kimono Cooper, General Manager