Reviews
Very professional.
Very professional. Always polite and helpful. Service performed in a timely fashion. Comfortable waitin area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Very professional and courteous staff.
Very professional and courteous staff. They took the time to explain every options for my needs. From service dpt to sales, sales manager, and finance rep where very helpful at all times. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that you had a positive experience with our professional and courteous staff. The fact that we took the time to explain all options for your needs, from the service department to sales, sales manager, and finance representative, is a great testament to our commitment to customer satisfaction. Congratulations on your new vehicle!
Awesome customer service
Very professional and courteous staff. They took the time to explain every options for my needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
2024 GMC Terrain
The experience at Sterling McCall was great. Debbie was very knowledgeable and helpful in the sales process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your positive experience at Sterling McCall! It's great to hear that Debbie was knowledgeable and helpful during the sales process. We appreciate your feedback and congratulations on your 2024 GMC Terrain!
Mark Mossawir
The salesman was very pleasant to work with. I feel I got a fair deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle! We are thrilled to have provided you with a pleasant sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Great Service
Needed a quick oil change before the holiday weekend and Basil took care of everything in and out under an hour!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's fantastic to hear that Basil provided you with a quick oil change, getting everything taken care of in under an hour. Efficient service, especially before a holiday weekend, is always appreciated. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
What can I say Motor + Transmission both out in 2yrs
What can I say Motor + Transmission both out in 2yrs brand New Car brought April 2021. Thank God for Warranties but I've never experienced anything like this I guess this was a COVID Car 😂😆. I think God For Josh G my service department rep. Great Guy he really help to get the car up and running.thumbsup to Josh. Overall I rate a 3 to many problems. Would I recommend Yes my First Car Buick 2016 Black Encore No problems. Wouldn't recommend the Buick GX to my least favorite Person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Thank you for bringing this to my attention. I apologize that your experience with the Buick GX has been unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Kimono Cooper General Manager Kcooper@group1auto.com
Went in for oil change.
Went in for oil change. It cost $103.00 and 2.5 hours. won’t be back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Thank you for bringing this to my attention. I apologize that we could not meet your expectations during your last service visit. I would like an opportunity to address your concerns and to earn your business, please contact me at kcooper@sterlingmccallbuick.com. I look forward to speaking with you. Kimono Cooper General Manager kcooper@sterlingmccallbuick.com
Always get great service.
Always get great service. If only that GMC check engine light would stay off. Definitely recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
They gave me a loaner car until my car was fixed.
They gave me a loaner car until my car was fixed. My car was fixed in a timely manner. Johnathan was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear that you had a great experience and that Johnathan provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.