Reviews
I have all of my vehicles serviced here they are very
I have all of my vehicles serviced here they are very good, I plan to purchase my next Denali from this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're honored to be your go-to service center for all your vehicles! It's fantastic to hear that you've had positive experiences with us, and we look forward to assisting you with the purchase of your next Denali. Thank you for your loyalty, and we can't wait to serve you again for your future Denali purchase!
Great Service
It was time for an oil change. The techs also checked a number (64?) of other parts of the car & sent a text that all passed. To top it off, they washed the car & did a beautiful job. Plus, I really love my salesman. Great guy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Angela for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!
Representatives are professional - establishment is clean
Representatives are professional - establishment is clean - well dressed - military discount - quick and effective service - welcoming
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive feedback! It's wonderful to hear that our representatives are professional, the establishment is clean, and you found the service quick and effective. We're also glad to offer a military discount. Thank you for choosing our services!
Excellent customer service and always try to solve your
Excellent customer service and always try to solve your problems or find the best solution to solve the problem.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Made us wait after driving and hour and half.
Made us wait after driving and hour and half. Tried to add extra charges, had them removed. Agreed on value of my trade prior to arriving, the only reason I drove that far, then had to haggle over what was agreed upon. Finance guy didn’t tell me what they offered initially, had to ask. They got me on an extended warranty that I didn’t need because the warranty on the vehicle I purchased was transferable. That one is on me. Didn’t particularly like the condescending tone of voice that the finance guy used. I am female, that doesn’t make me stupid. The sales person that ended up helping us, was absolutely wonderful!
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. KC Cooper General Manager kcooper@sterlingmccallcadillac.com
Sterling Mccall
Sterling Mccall people we fantastic. They took really great care of me. They listened to what I wanted and got me the car I wanted. The people were all amazing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're thrilled to hear about your fantastic experience with Sterling McCall Buick GMC! It's great that we listened to your needs and were able to get you the car you wanted. We appreciate your positive feedback about the amazing people at our dealership. Thank you for choosing us!
Basil Khan
Basil Khan was very nice and helpful. Not only did I get oil change but a state inspection too. He made sure I was well taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words Latoia! We are very happy to hear that we were able to provide you with an enjoyable experience!
Johnathan from the service department was great!
Johnathan from the service department was great! He diagnose and repaired a leak in my Yukon all in 1 day!! Another GMC dealerships wanted me to leave my SUV with them for at least two days just to diagnose it. I decided to give Sterling McCall a try and I was so glad I did. Not only did they repair the leak in 1 day but they also washed and vacuumed my SUV!! They have won me over and I will be getting all of my Yukon service needs done with them from now on! Thank you Johnathan and Sterling McCall GMC!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're thrilled to hear about your positive experience with Johnathan from the service department at Sterling McCall Buick GMC. It's great that he diagnosed and repaired the leak in your Yukon in just one day, providing efficient service. We're glad you gave us a try, and we appreciate your feedback. Thank you for choosing us for your Yukon service needs. We're here to assist you!
Service
Aron and John always takes care of me when I get my car service. Highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Took entirely too long to complete the purchase.
Took entirely too long to complete the purchase. Didnt seem to care about your time.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this to my attention. I apologize for the long wait time during your sales visit with us. I would like an opportunity to address your concerns and to earn your business, please contact me at kcooper@sterlingmccallbuick.com. I look forward to speaking with you. Kimono Cooper, General Manager