Reviews
My battery was slow to start and the dealership told me
My battery was slow to start and the dealership told me to come right in. Got to me immediately after I got there, everyone was extremely friendly and helpful
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're delighted to hear that you had a top-notch experience during your visit. Providing exceptional customer service is a top priority for us, and your feedback is greatly appreciated. Thank you for your support!
Great service, very friendly people, very easy to drive
Great service, very friendly people, very easy to drive in and have service done 👌awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Their way of thinking negotiating price is to take off a
Their way of thinking negotiating price is to take off a couple hundred off a truck listed for 65900. I passed on it. Seemed greedy.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this to my attention. I apologize for the poor customer service you experienced during your last visit. I would like an opportunity to address your concerns and to earn your business, please contact me via email. I look forward to speaking with you. Kimono Cooper General Manager | Sterling Mccall Buick Gmc Kcooper@group1auto.com
I asked what the lowest he would go on a truck that has been there 33 days. He said it was priced for a quick sale. Not so quick at 33 day's. He didn't ask about my counter offer. They lost the sale over $492.00. I will pay more at another dealer just so he doesn't get the commission off my sale.
It was incredibly easy to set up the appt When I showed
It was incredibly easy to set up the appt When I showed up the attendant got my advisor and before you know it it, my car was complete. Been getting service done at Sterling McCall for last 10 years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had an incredible experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Salesman was great.
Salesman was great. Service was also great. Xxxx xxxxxx xxxxxxxxxxxxxxx xxx xxx xxx xxx xxx
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Juan Rodriguez is the man to work with!
Sterling McCall Buick GMC was great to work with!!! Big shout out to the sales consultant, Juan Rodriguez! I was on a search for a used Ford Bronco on Autotrader and that's how I came across Sterling McCall Buick GMC. I live in CA and I've never purchased a vehicle before from so far away from home. When I called up the dealership, Juan Rodriguez was the guy that took my call and was the one that made this entire unusual for me transaction very smooth. We had multiple back and forth communication over the phone or text, but Juan was always there to answer any of my questions, concerns. Vora did an excellent job with helping to get the financing for the vehicle. I would highly recommend this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new vehicle! At Sterling McCall Buick GMC, your satisfaction is our ultimate goal and we are pleased to hear that Juan and Vora were able to provide you with an exceptional sales experience! Thank you for the recommendation. We appreciate your business and look forward to the opportunity to assist you again in the future.
Great process from beginning to end.
Great process from beginning to end. Sales and management and I worked together to make a deal. Unlike previous times, I didn’t leave feeling like I was taken advantage of.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Great customer service and great people.
Great customer service and great people. Always willing to go above and beyond expectations. I will always come back and send people I know there as well. If you go ask for Keith Mack, Clay, or Chris they will take care of you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are thrilled that Keith, Clay, and Chris provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.
Great service department, helped quickly on arrival.
Great service department, helped quickly on arrival. Car serviced on time and as promised. Text notifications were great, highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A great service department that provides prompt assistance upon arrival services your car on time and as promised, and uses text notifications is a recipe for a positive service experience. I'm glad to hear that you had such a good experience and that you highly recommend us. Thank you for your business, and we look forward to serving you again in the future.
Service Representative was professional and took care of
Service Representative was professional and took care of everything completely with no delays. This dealership continues to be great and courteous!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that the service representative was professional and ensured that everything was taken care of without delays. Consistent great service and courtesy are valuable qualities of any dealership. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.