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Cavender Ford

4.4
(60 reviews)
Visit Cavender Ford
Sales hours: 8:30am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (979) 633-4529 (979) 633-4529
Used (979) 633-4623 (979) 633-4623
Service (979) 633-4292 (979) 633-4292

Inventory

See all 264 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2014.
Cavender Ford is a full service Ford Dealer located in Columbus Texas offering a full line of new vehicles and a large selection of good quality pre-owned vehicles. At Cavender Ford we are committed to making Customer Satisfaction our #1 Priority! Our customer friendly attitude - combined with good people no hassle and honest dealing has enabled us to be the sales leader in our area year after year.
At Cavender Ford we are committed to making Customer Satisfaction our #1 Priority!

Service center

Phone number (979) 633-4292

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.4
(60 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Great Service!!!!

I’m from California and it was time for oil change, ect. I saw Cavender Ford off the 10 and pulled in. Carlos Conejo helped me. Very professional, and thorough. I didn’t wait an hour and everything is awesome. Great service!!!

5.0

Great Service!!!!

I’m from California and it was time for oil change, ect. I saw Cavender Ford off the 10 and pulled in. Carlos Conejo helped me. Very professional, and thorough. I didn’t wait an hour and everything is awesome. Great service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Joy, we're glad to know Carlos and our team at Cavender Ford were able to provide you with a quick and professional service. Thanks for the positive feedback!

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5.0

Awesome Service

Cavender Grande Ford has Awesome service, James Del Bosque Took care of my Wifes 2023 Ranger Tremor in for service. I would recommend Cavender Grande Ford to anyone looking to purchase a Ford truck or SUV

5.0

Awesome Service

Cavender Grande Ford has Awesome service, James Del Bosque Took care of my Wifes 2023 Ranger Tremor in for service. I would recommend Cavender Grande Ford to anyone looking to purchase a Ford truck or SUV

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hey Bill, we're glad to know James and our team at Cavender Ford assisted you with your wife's 2023 Ford Ranger Tremor service needs. We appreciate your feedback and recommendation! Have a great ride!

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5.0

Service

From the time we (wife and I) walked in to Cavenders Ford with (mechanical issues) Carlos Conejo did an OUTSTANDING JOB, by reaching out to our extended warranty company and keeping us informed on the progress of our truck, Mr Conejo is DEFINITELY an employee to keep!!! 👍👍

5.0

Service

From the time we (wife and I) walked in to Cavenders Ford with (mechanical issues) Carlos Conejo did an OUTSTANDING JOB, by reaching out to our extended warranty company and keeping us informed on the progress of our truck, Mr Conejo is DEFINITELY an employee to keep!!! 👍👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ron, it's great to know that Carlos provided outstanding service and kept you well-informed throughout your visit to Cavender Ford. We appreciate the positive feedback! Safe travels!

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1.0

Price gouging

Saw a vehicle listed on line and contacted the dealership about pricing. I was informed the vehicle was still available and the price would be marked up an additional 20% above MSRP due to High demand. Zero stars.

1.0

Price gouging

Saw a vehicle listed on line and contacted the dealership about pricing. I was informed the vehicle was still available and the price would be marked up an additional 20% above MSRP due to High demand. Zero stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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5.0

I like Fords. I also know and trust Scott Baker.

I went on your page and noticed a person on your sales team. I saw MR. SCOTT BAKER. Having dealt with Mr Baker in the past I have to say that if you come in to Cavender's dealership, you must see this man. You will walk away happy. He really wants to give you his best deal! He's not high pressure,and just wants help you get what you need.

5.0

I like Fords. I also know and trust Scott Baker.

I went on your page and noticed a person on your sales team. I saw MR. SCOTT BAKER. Having dealt with Mr Baker in the past I have to say that if you come in to Cavender's dealership, you must see this man. You will walk away happy. He really wants to give you his best deal! He's not high pressure,and just wants help you get what you need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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1.0

buyer beware

horrible dealership, they are using deceptive trade practices, and very unethical... they agree upon a price in writing, and everyone is on the same page, then they say oh we can't sell it at that price after they already agreed on it in writing, oh and you have to use our financing because we get a kickback. just to mention the salesman did everything correct, its management that is screwing people over.

1.0

buyer beware

horrible dealership, they are using deceptive trade practices, and very unethical... they agree upon a price in writing, and everyone is on the same page, then they say oh we can't sell it at that price after they already agreed on it in writing, oh and you have to use our financing because we get a kickback. just to mention the salesman did everything correct, its management that is screwing people over.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Excellent Customer Service

Great service. Carlos, the service advisor, provides excellent customer service. You are greeted with a smile when you walk through the door and the service department provides top-notch service for your vehicle.

5.0

Excellent Customer Service

Great service. Carlos, the service advisor, provides excellent customer service. You are greeted with a smile when you walk through the door and the service department provides top-notch service for your vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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1.0

Unethical Sales Behaviors

I made an agreement to purchase a 2022 Ford F150 on 1/24/23 with the company's internet sales managers, James McDonald and Laura, via company text message and phone call. At that time the vehicle's purchase price and all vehicle specifics were agreed upon. The next day on 1/25 I was handed off to Cassidy Moore in the sales department. I requested they send me an invoice showing the breakdown of all cost of the purchase. Later that day Cassidy Moore sent the invoice which included 3 separate "add ons", which were bed liner, window tint and GSFS Vehicle Guard, that were not disclosed to me nor did I request on the vehicle. By email, i requested they remove the "add on's". Cassidy's response email stated that the add on's were already installed on the truck and can not be removed. I then called her to explain I never agreed to these add on's and they were not disclosed on the Window Sticker, website, or to me through phone or text. All three add on's also had heavily inflated prices based on normal retail price. I then informed her that I would not be purchasing the vehicle since they did not disclose these items prior to my agreement. Shortly after that, Cassidy texted me and said that, "maybe there was some confusion, maybe the add on's are not on the truck yet". After I confronted Cassidy for lying about the add on's on the truck, the Sales Manager Scott Baker, texted me through Cassidy's phone this practice is normal and is done at all dealerships. In summary, the company attempted to force me to purchase inflated priced options on a truck that were not originally agreed to. They stated they were already on the truck after I had agreed to buy it. Only to later disclose that the options may not be on the truck after I decline to continue with the vehicle purchase.

1.0

Unethical Sales Behaviors

I made an agreement to purchase a 2022 Ford F150 on 1/24/23 with the company's internet sales managers, James McDonald and Laura, via company text message and phone call. At that time the vehicle's purchase price and all vehicle specifics were agreed upon. The next day on 1/25 I was handed off to Cassidy Moore in the sales department. I requested they send me an invoice showing the breakdown of all cost of the purchase. Later that day Cassidy Moore sent the invoice which included 3 separate "add ons", which were bed liner, window tint and GSFS Vehicle Guard, that were not disclosed to me nor did I request on the vehicle. By email, i requested they remove the "add on's". Cassidy's response email stated that the add on's were already installed on the truck and can not be removed. I then called her to explain I never agreed to these add on's and they were not disclosed on the Window Sticker, website, or to me through phone or text. All three add on's also had heavily inflated prices based on normal retail price. I then informed her that I would not be purchasing the vehicle since they did not disclose these items prior to my agreement. Shortly after that, Cassidy texted me and said that, "maybe there was some confusion, maybe the add on's are not on the truck yet". After I confronted Cassidy for lying about the add on's on the truck, the Sales Manager Scott Baker, texted me through Cassidy's phone this practice is normal and is done at all dealerships. In summary, the company attempted to force me to purchase inflated priced options on a truck that were not originally agreed to. They stated they were already on the truck after I had agreed to buy it. Only to later disclose that the options may not be on the truck after I decline to continue with the vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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5.0

Hassle Free and Great Customer Support

James and Nicks were great in helping me purchase the car. Both went far and beyond to make sure I am satisfied with my purchase. Nicks drove the car to my home in Tx. Car arrived as promised with no surprises. I am so grateful for James and Nicks for a hassle free car purchase. Both listen very well to make sure I am happy with my purchase. Because of Nicks and James and the way handled my purchase I highly recommend Cavender Ford when it comes to car purchase. May God Bless you.

5.0

Hassle Free and Great Customer Support

James and Nicks were great in helping me purchase the car. Both went far and beyond to make sure I am satisfied with my purchase. Nicks drove the car to my home in Tx. Car arrived as promised with no surprises. I am so grateful for James and Nicks for a hassle free car purchase. Both listen very well to make sure I am happy with my purchase. Because of Nicks and James and the way handled my purchase I highly recommend Cavender Ford when it comes to car purchase. May God Bless you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Great Service

Ashleigh in the internet department was helpful and very professional during the entire process. She helped me get the best value on my vehicle very quickly.

5.0

Great Service

Ashleigh in the internet department was helpful and very professional during the entire process. She helped me get the best value on my vehicle very quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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