Reviews
Write a reviewBought a car there.
Bought a car there. While doing the title paperwork, after they'd already accidentally combined 2 addresses into one that doesn't exist and we corrected that and started to paperwork over the 2nd time they had a typo in my wife's name, so we asked them to correct that and they said oh sure we can do that afterward. When we got the title paperwork they changed my name to the incorrect name they'd had for my wife so they were both wrong. Had to get in contact with a manager, which took several days for some reason. They were very unhelpful and unapologetic about the whole thing, would not recommend.
Bought a car there.
Bought a car there. While doing the title paperwork, after they'd already accidentally combined 2 addresses into one that doesn't exist and we corrected that and started to paperwork over the 2nd time they had a typo in my wife's name, so we asked them to correct that and they said oh sure we can do that afterward. When we got the title paperwork they changed my name to the incorrect name they'd had for my wife so they were both wrong. Had to get in contact with a manager, which took several days for some reason. They were very unhelpful and unapologetic about the whole thing, would not recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bought a car there.
Bought a car there. While doing the title paperwork, after they'd already accidentally combined 2 addresses into one that doesn't exist and we corrected that and started to paperwork over the 2nd time they had a typo in my wife's name, so we asked them to correct that and they said oh sure we can do that afterward. When we got the title paperwork they changed my name to the incorrect name they'd had for my wife so they were both wrong. Had to get in contact with a manager, which took several days for some reason. They were very unhelpful and unapologetic about the whole thing, would not recommend.
Bought a car there.
Bought a car there. While doing the title paperwork, after they'd already accidentally combined 2 addresses into one that doesn't exist and we corrected that and started to paperwork over the 2nd time they had a typo in my wife's name, so we asked them to correct that and they said oh sure we can do that afterward. When we got the title paperwork they changed my name to the incorrect name they'd had for my wife so they were both wrong. Had to get in contact with a manager, which took several days for some reason. They were very unhelpful and unapologetic about the whole thing, would not recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
There was no response to an inquiry I sent, so I didn't
There was no response to an inquiry I sent, so I didn't make a purchase.
There was no response to an inquiry I sent, so I didn't
There was no response to an inquiry I sent, so I didn't make a purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Loving my Acadia
Thank you to eric for helping us get are Acadia we love it. Everyone at vallery ford went above and beyond to get us approved and now we get to enjoy such an amazing vehicle. Thank you.
Loving my Acadia
Thank you to eric for helping us get are Acadia we love it. Everyone at vallery ford went above and beyond to get us approved and now we get to enjoy such an amazing vehicle. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Laughing at Big City Prices
I stopped in Vallery's a few weeks ago for an oil change. Everyone met me at the door with a smile on their face. While I was waiting for the oil change to be finished, I wondered out front to check out their new car inventory. I was amazed at the fact that they could put me in a brand new car and LOWER my payment!!! I drove home a new Ford Fusion, while trading in my 2011 Focus, and Vallery's even paid for my oil change! Yet again, Vallery Ford was there to please! Love the service and parts department as well!! I stopped in at the new Jackson Ford store as well, and was not impressed at all. "Smilin" Jack treated me like I didn't deserve to buy a new vehicle. Anyone from Jackson, drive right past Mark Porter Ford on over to Vallery Ford in Waverly.
Laughing at Big City Prices
I stopped in Vallery's a few weeks ago for an oil change. Everyone met me at the door with a smile on their face. While I was waiting for the oil change to be finished, I wondered out front to check out their new car inventory. I was amazed at the fact that they could put me in a brand new car and LOWER my payment!!! I drove home a new Ford Fusion, while trading in my 2011 Focus, and Vallery's even paid for my oil change! Yet again, Vallery Ford was there to please! Love the service and parts department as well!! I stopped in at the new Jackson Ford store as well, and was not impressed at all. "Smilin" Jack treated me like I didn't deserve to buy a new vehicle. Anyone from Jackson, drive right past Mark Porter Ford on over to Vallery Ford in Waverly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
A Great Place to Buy a Car!
My husband and I have purchased our last several cars from Vallery Ford. They are always friendly and helpful. I never feel pressured and they always treat us well! Highly recommended!
A Great Place to Buy a Car!
My husband and I have purchased our last several cars from Vallery Ford. They are always friendly and helpful. I never feel pressured and they always treat us well! Highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a used car for a great price. Had a few small...
Bought a used car for a great price. Had a few small issues but they was taken care of quickly. Everyone was very professional. Will buy my next new vehicle there.
Bought a used car for a great price. Had a few small...
Bought a used car for a great price. Had a few small issues but they was taken care of quickly. Everyone was very professional. Will buy my next new vehicle there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car