Reviews
Very please with the overall buying process and Sh
I just bought 2 pre owned Audi?s and the service was very positive. Everyone was respectful and the service was exceptional. Am looking forward to a good relationship with Shaun who helped us and would recommend going to him to all my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ron, thank you for the lovely review. We are pleased to read Shaun met your highest standards while you purchased your vehicles with us. We appreciate your recommendation and we look forward to working with you again.
Audi A6 service feedback
I worked with Mike Lee, he is very professional and easy to work with. Mike gets 10 stars from me every time I work with him. vm
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Veronica, thank you for sharing your praise with me. I will pass your praise along to Mike. He will be proud to hear your kind words! Best, Kevin Lind - GM
Audi A6
Mor was great. Very helpful and made the process seamless
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Harry, I will pass your praise along to Mor. May you have many miles of memories in your A6!
Purchase of new Audi Q5 from Audi West Houston
Our experience was very good at this dealership and our salesperson was friendly and knowledgeable. We would recommend this dealership for anyone looking to purchase an Audi.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Tatyana, for the wonderful review. I will pass your praise along to me team! On behalf of my team, thank you for shopping with us and we wish you many miles of memories in your new Q5!
Easy Purchase
Process was pleasant and efficient from the beginning. Our salesperson, Moe Darwich exudes professionalism and patience. We were impressed with his knowledge of Audi and so far very pleased with this purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
The entire crew at Audi was friendly, courteous, and professional. I am a new To Audi and have been impressed with the support this dealership offers to its customers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Executive Vice President
Very nice folks. Great service. Timely. Comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, thank you for the wonderful review. I will pass your praise along to my team. Best, Kevin Lind - GM
Audi of West Houston
Customer service wasn't the best but they had the vehicle that I wanted.
- Customer service 1.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
La?Mond Hall, I am happy to read we had the vehicle you wanted. However, I would appreciate speaking with you about the service you received. It is my intention to learn the mistakes of my team and make them right. Please contact me at Kevin.Lind@audiwesthouston.com or 281-899-3402. Thank you, Kevin Lind - GM
Review of car purchase at Audi West Houston
Very positive experience. Our salesman, Shaun Hannon, is extremely knowledgeable about Audi cars and made our buying experience easy and enjoyable. I would recommend this dealership and Shaun to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tatyana, thank you for the review. I will pass your praise along to Shaun! He will be thrilled to hear you credit him with an easy and enjoyable shopping experience.
Service on Audi Q5
The service manager was courteous, professional, and accommodating. Thanks for getting me out in less than an hour when I didn't have an appointment!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Alicia Cole, we are so pleased you enjoyed your visit to Audi of West Houston! Your time is valuable, so it is great to hear how quickly you were taken care of. We look forward to seeing you again!