Skip to main content

Mossy Nissan

(841 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award

Reviews

(841 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mossy Nissan from DealerRater.

Want to share your experience with this dealership?

Write a review

The go-to Nissan dealership

Mossy truly delivers a stress free, hassle free buying experience. You will be treated more like a friend than a dollar sign. Everyone i dealt with was extremely accommodating. I would like to give my special thanks to Ashley Cox, Frederic Layaud, and of course Kirk Verrett for providing world class customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Gabriel, thank you so much for your terrific review about our dealership. Customer satisfaction and world class customer service is our number one goal, and we are pleased you feel the way that you do. We will share your comments to Ashley, Frederic and Kirk and if there is anything more we can do for you please come back and see us any time! Take care! Best regards, David Hruska General Manager

Mossy Nissan is a first class dealer

The sales staff made me feel comfortable with the purchase experience. I was never rushed in my decision and they offered more than enough information to help in my final purchase decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for writing this fantastic review, Michael! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, David Hruska General Manager

great dealer

Abigail was able to follow up with my request and Bosco did a great job taking care of my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Osvaldo, we love hearing from our customer so thank you for taking the time write this glowing feedback. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Best regards, David Hruska General Manager

Doesn't mind staying late for customer

Mr Adedokun is really knowledgeable about the vehicle we are searching for and very helpful in finding specific needs that meet our goals

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Anthony, thank you for stopping by to leave this incredible review. We're pleased that Mr. Adedokun has been knowledgeable and was of such help to you during your visit. Don't hesitate to ask if there is anything else we can do to help you. Best regards, David Hruska General Manager

Be experience ever!

I have always hated dealerships until this weekend. Our salesman, Melvin was such a wonderful help to me and my husband! We have never experienced such great service. He was very attentive, patient, and gave wonderful guidance and advice. e never felt rushed or over looked. Also, Robert from the finance team was also great! He was pleasant and took time to explain and answer all of our questions on the paperwork. We are very pleased and plan to be loyal customers of Mossy Nissan. Thanks for the wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Melvin and Robert's efforts have made the difference in your car buying experience, and they are valuable team members, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best regards, David Hruska General Manager

Excelent Service

Starting at the reception, everything fluid smoothly, Armando Flores attend me with profesionalism, attention to details and make me feel confortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Victor, thank you for your kind words! Armando is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Best regards, David Hruska General Manager

Great experiance, very friendly

I had a lot of trouble buying a car up until I came here. Very friendly all the way around. I really enjoyed the whole experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for sharing your experience with us, Tyler! Our customers mean a lot to us and it is great to read your experience went so well at our dealership. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, David Hruska General Manager

Mossy Nissa

Dealing to your Salesman Asher Nehal, he is very knowledgeable about your vehicle models. He is very good person to deal with, honest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Alberto, thank you for reviewing your time spent here at our dealership. Asher is wholly devoted to the success of our guests' experiences and we are both lucky and proud to have him on our team. Please come see us for any future needs! Thanks again. Best regards, David Hruska General Manager

Super sales people

Melvin, my salesman was awesome. He listened to what I wanted and gave me advice on exterior colors that require less maintenance. Sales Director was great working to get me in the Platinum Murano at a price I can easily handle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Debra, thanks for this marvelous review and congratulations on your new car! We are so pleased that Melvin was able to provide you with such exceptional service. Enjoy your new Platinum Murano and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Best regards, David Hruska General Manager

Best car buying experience ever

The best experience I've ever had purchasing a vehicle. My salesman, Abraham, was superb. I researched the vehicle for 6 months and knew exactly what I wanted. Most of the process was via email the day before I went in. It took about 2 hours of my day which was amazing. I wasn't driving all over Houston to different dealerships and playing "back and forth" game. Loved the whole experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Your fantastic review was quite a refreshing read! Congratulations on your new car! I am sure you are continuing to enjoy it. I am happy that Abraham provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Mossy Nissan Houston. Before your next servicing appointment, please find us on Facebook and Twitter. You'll be pleased to find the latest exclusive specials offered only to our likers and followers! Best regards, David Hruska, General Manager