Nissan of St Augustine

This dealership and salesman were extremely nice and offered exceptional customer service. The purchase of my nissan frontier was one of the best experiences I have ever gone thru.

Warm environment and knowledgeable salesman. I feel like they negotiated the right price and I am very happy with the car. This made it a great experience.

It was so easy to shop for a car this time, I usually dread it. I tell everyone i know who is looking for a new car to go to Nissan of St Augustine and ask for Eric. Great experience!!

I stopped in on the St. Augustine Nissan Dealership today and met a salesman who introduced himself as a "Marketing Specialist" from Miami. I was interested in buying two cars for my business- a cash purchase for both. In walking out to show me a car- he had obviously been drinking, he made obscene noises walking to the car, when we got there it was locked, he didn't want to go back for the key, his banged his head on the car window reading the sticker to me that had fallen on the front seat, and all that trying to impress me how much (little) he knew about the car! We walked back to the office, he disappeared for 10 minutes, and finally came to me saying he had to make a flight out at 7pm tonight and would I mind coming back tomorrow... "SURE" I said- NOT

Less than a year ago, I bought a 2012 Nissan Sentra from Nissan of St. Augustine. Worst mistake of my life. The first part of this nightmare began when I got a call from the loan company of my trade-in vehicle that Nissan of St. Augustine had not paid the vehicle off and now the pay off was more; spoke with Pam the manager and the title person and who were both rude and told me that they had to wait for their money before they could pay off my vehicle. A month after that, the transmission started making a loud grinding noise at 30mph when the motor is cold loud enough that people in the vehicle next to me or on the sidewalk can hear it; I've been told that this is normal. When I have to slam on breaks, the brakes make a grinding noise and the brakes lock up for 10-30 seconds. The driver side power window has also starting having problems not going up and down. The Service Manager Jimmy Campanaro is condescending and flat out lies; he tried to tell me that small vehicles make more noises because there is less room for the noise to travel. This car makes more noises that any old vehicle I have ever been around and I can't get rid of it or get it fixed because the minute I drove it off the dealership lot I became $6900 upside down on this vehicle. James the salesman is unprofessional; he has not contacted me at all since I bought the car except in an attempt last week to sell another car and then had me drive 2 hours acting as if they would service my car and fix the problems. Once again.....nothing got fixed. Don't ever go to this dealership or buy a Nissan and if you are already there get up an run as fast as your legs can carry you.

I was undecided between the Nissan Altima vs. Hyundai Sonata, after working with Eric Cady and his professionalism, not to mention his knowledge I am pleased with my decision on the Altima. Nissan offers a lifetime powertrain warranty and Hyundai offers 10yrs/100,000. I have always used my personal credit union for purchases but Bob Vespi, the finance director got me a better rate with Capital One saving me over $700 in interest charges. Shopping at Nissan of St. Augustine has been a great pleasure. I want to thank Eric Cady, Bob Vespi and their warm welcoming staff. I not only have a GREAT Altima that I love I have a new dealership for all my vehicle needs. Shopping at Nissan of St. Augustine has truly been a great experience.

I began my search online in response to an email from Joe Zimmerman. I also communicated with Amanda Olthers. Amanda was very accommodating in finding a time for me to come in on Thursday. I did into meet Joe until Friday. I worked with Steve Maag on Thursday doing all the footwork. He was very forthcoming with information. We had to go back and forth to come up with a price, and he was very professional. Since Steve was off on Friday, I completed the car sale with Eric Cady. He too was friendly and professional. He answered all my questions or got the information from others when necessary. Ace F., Sales Manager, was also very informative and professional. My only complaint involved the initial email from Joe Zimmerman. The email stated the the dealership could put me in a 2012 Nissan Versa Hatchback "for what I was paying for my 2009 Nissan Versa Hatchback". In order for that to happen, I had to put down a significant down payment ($2900). The statement "for what I was paying for my 2009" car is based on a formula of what the "average 2009 car payment" should be. I am a repeat customer. I bought my first Nissan in 1987 from Yarborough down on San Marco Avenue. This car is my 5th Nissan in 26 years. I believe in buying locally and will probably come back to this dealership.

I was looking for a small SUV. I was looking for the best product , price and interest rate. I got all at Nissan of Saint Augustine. I love my new Rouge- is comfortable, quiet, good gas mileage ( before I had GMC Envoy). My experience was great- no pressure, finance director Bob explain all and got me much better rate than other dealer in the area. THE BEST CAR BUYING EXPIErIENCE I EVER HAD.

After a bad experience at Beck Nissan in Palatka where deals were mentioned and options, but when I returned everything was a maybe, I went to Nissan of St Augustine. I went in and met Aron Hunley. I was ready for anything. except what happened next. I told him my story at Beck and gave him particulars of the vehicle I was looking for and he sympathised, apologized for Beck and then took me to the lot. I was pretty specific of what I wanted and he found one that met all my needs and more. Then we went inside and there was no wheeling and dealing. He wrote down some numbers and went to the sales Manager. When he came back it was all that was promised at Beck and more with no arguing. He discounted the price more than Beck and got me a rebate and 36 month no interest financing. Then the Sales manager came out, not to pressure but rather to assure me that this dealership stands by all their promises and even gives a lifetime warranty on engine and drive train. I told him I was going home to talk with my wife and asked if I could take the papers he had given me. There was none of this "the deal has to be done today" or other nonsense he just let me take the paperwork and go. My wife agreed this was the place for us. The next day we went in to sign and another great experience. Starbucks coffee and a Finance Manager, Bob Vespi, that was so helpful it was amazing. We love Nissan of St Augustine.

I was dissapointed with the answers I received on my return visit to Beck Nissan and so I went to Nissan of Saint Augustine. I met Aron Hunley there who ably walked me through the whole process. I told him of the promises made and not realized at Beck and my frustration and he assured me he was ready to clear things up. I told him of what I wanted in a new Senta, and we immediately went to the lot and he looked high and low and found one with just what I wanted. We went inside and i was ready for the paper game and the Sales Manager game, But no nonsense is what I got. He jotted some numbers and then went in to see the sales manager. When he returned he had already cut the price to less than Beck, and got a rebate, and got me 36 month no financing. Then the sales manager came out and I figured it was high pressure time. Boy was I wrong. He only came out to meet and assure me this is a dealer that stands behind their promises. I told them I would have to talk with my wife first. I figured they wouldn't let me take the offer sheet or say this deal is only good for today, but instead gave me more information and let me leave with no pressure. My wife and I agreed this was the deal and dealership for us, so we went back the next day to make the purchase. There we met the Finance director Bob Vespi and he gave us more tips on saving money now and later than you could believe. He made some suggestions and never any pressure. We walked out with a new car and a new dealership for us. We couldn't be happier with the way we were treated at Nissan of St Augustine.