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Joe Myers Mazda

(457 reviews)
Visit Joe Myers Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 3:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:30pm
Tuesday 9:00am–7:00pm 7:30am–6:30pm
Wednesday 9:00am–7:00pm 7:30am–6:30pm
Thursday 9:00am–7:00pm 7:30am–6:30pm
Friday 9:00am–7:00pm 7:30am–6:30pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (866) 545-5302 (866) 545-5302
Used (832) 460-6288 (832) 460-6288
Service (832) 604-4183 (832) 604-4183

Reviews

(457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joe Myers Mazda from DealerRater.

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Whenever I take my car in for service, I can count on

Whenever I take my car in for service, I can count on quality fast and friendly service every time. I love Joe Myers Dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I've purchased several vehicles in my life and typically

I've purchased several vehicles in my life and typically I am not fond of car salesmen as they often come off as untrustworthy. Simon changed my outlook. He was honest, sincere and extremely helpful. This was the best car buying experience that I've ever had. Joe Myers will get my business in the future and I will be referring my family and friends as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're thrilled to hear that Simon was able to change your outlook on car buying with his honesty, sincerity, and helpfulness. It means a lot to us that this was your best car buying experience ever. We look forward to serving you again at Joe Myers Mazda and appreciate your referrals to family and friends. Enjoy your new vehicle!

I worked with David and he went above and beyond to help

I worked with David and he went above and beyond to help me and my family find the perfect Mazda to take home. His devotion to customer satisfaction was evident as he willingly pulled a few different cars out for us to get a closer look at in the notoriously unforgiving Houston heat. We look forward to paying David another visit for our next vehicle when the time comes. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience at Joe Myers Mazda! We're thrilled to hear that David provided you and your family with exceptional service and went above and beyond to help you find the perfect Mazda. It's fantastic to know that his dedication to customer satisfaction was evident throughout your visit. We'll be sure to pass along your kind words to David, and we look forward to welcoming you back for your next vehicle in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

Brian was amazing!

Brian was amazing! Very helpful and informative, staff was very welcoming and inviting, made us feel very comfortable, answered all our questions and made us feel very appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that Brian and our staff made you feel welcome and comfortable during your visit to Joe Myers Mazda. It's great to know that all your questions were answered and that you felt appreciated. We strive to provide exceptional service to all our customers, and your feedback means a lot to us. We look forward to seeing you again!

The facility is very nice.

The facility is very nice. The people at the service desk are very friendly and helpful. I love the video from the technician who was working on the car. And washing the car before pickup is a very nice touch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're delighted to hear that you enjoyed your experience at Joe Myers Mazda. It's great to know that our friendly service desk team and the video updates from our technicians made a positive impression. We believe in going the extra mile for our customers, and we're glad that you appreciated the car wash before pickup. We look forward to serving you again in the future!

Every time that I've come to the service department, I

Every time that I've come to the service department, I leave completely satisfied!!! Those guys are awesome!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We at Joe Myers Mazda are thrilled to hear that you consistently leave our service department completely satisfied – that's exactly what we strive for! Our service team truly appreciates you calling them "awesome" – that's a great compliment! Thanks again for choosing Joe Myers Mazda! We look forward to seeing you again soon and keeping that satisfaction streak alive!

I always get great service here, they are very attentive

I always get great service here, they are very attentive and professional…customer oriented and knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, helpful service in a beautiful new building.

Friendly, helpful service in a beautiful new building. I appreciate the ease of setting up an online appointment and I’m looking forward to my next visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We're thrilled to hear that you found our service friendly, helpful, and enjoyed our beautiful new building. We appreciate you recognizing the ease of setting up an online appointment. We strive to make the service process convenient for our customers, and online scheduling is a great way to save time. We're happy to hear you're looking forward to your next visit! In the meantime, please don't hesitate to reach out if you have any questions or need to schedule another appointment online.

Simon was great very respectful to me.

Simon was great very respectful to me. No pressure. Awesome overall service and treatment. Thank you. Very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had a positive and pressure-free experience! Thank you for taking the time to leave a review and especially for recognizing Simon. At Joe Myers Mazda, we believe in treating our customers with respect and understanding throughout the car buying process. It sounds like Simon perfectly embodied that philosophy by being respectful and patient with you. We appreciate you acknowledging him! We're glad you found the overall service and treatment to be awesome! Our goal is to make car buying a smooth and enjoyable experience, and it sounds like we achieved that for you. Congratulations on your new car (or if they were just browsing, then great service anyway!). Please don't hesitate to ask for Simon by name if you return for future vehicle needs. In the meantime, if you have any questions, feel free to reach out to us!

From a car accident I was not in the best frame of mind.

From a car accident I was not in the best frame of mind. Tony was patient with me and produced a loner when needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We understand that car accidents can be very stressful, so we're happy to hear Tony was patient and understanding with you during this difficult time. It's fantastic that he was able to provide a loaner car when you needed it most. We appreciate you letting us know about Tony's excellent service. We wish you all the best as you recover from your accident.