Reviews
Joe Meyers Ford in Houston was top notch. The employees Greg,Tyree and RB were amazing. I would give each of them a 10 in 1-10. They were the best. It was a pleasure working with them.
Joe Meyers Ford in Houston was top notch. The employees Greg,Tyree and RB were amazing. I would give each of them a 10 in 1-10. They were the best. It was a pleasure working with them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Greg,Tyree and RB were amazing. I would give them a 10 out of ten. It was a pleasure working with them.
I bought a vehicle from Joe Myers Ford, but the post-sale experience regarding my trade-in has been unacceptable. The finance department failed to process the payoff for my trade-in on time, causing the loan to become overdue and forcing me to deal with unnecessary late notices and hassle. While the initial buying process went smoothly, the complete lack of urgency and follow-through in settling the trade-in balance is unprofessional. Until management steps up to resolve financial details like trade-in payoffs promptly, I cannot recommend doing business here. Save yourself the post-sale headache
I bought a vehicle from Joe Myers Ford, but the post-sale experience regarding my trade-in has been unacceptable. The finance department failed to process the payoff for my trade-in on time, causing the loan to become overdue and forcing me to deal with unnecessary late notices and hassle. While the initial buying process went smoothly, the complete lack of urgency and follow-through in settling the trade-in balance is unprofessional. Until management steps up to resolve financial details like trade-in payoffs promptly, I cannot recommend doing business here. Save yourself the post-sale headache
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- 1.0
- Does not recommend this dealer
- Shopped for a new car
We appreciate you bringing this matter to our attention. Timely processing of trade-in documentation and lender payoffs is an important part of the vehicle purchase experience, and we understand the concern that can arise when there are questions about account status after a trade-in transaction. Our team takes matters involving payoff processing and customer communication seriously and values the opportunity to review the details of your experience. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or [email protected] so we can discuss your concerns further and assist in any way we can.
We just put our new Ford Ranger in for first service (6 months, 8,000 miles). In and out in 2.5 hours, excellent communication throughout the experience. Our service advisor Marcus kept us informed throughout the service appointment. Highly recommend the Joe Myers Ford service team!
We just put our new Ford Ranger in for first service (6 months, 8,000 miles). In and out in 2.5 hours, excellent communication throughout the experience. Our service advisor Marcus kept us informed throughout the service appointment. Highly recommend the Joe Myers Ford service team!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you bringing your concerns to our attention. We understand the importance of receiving timely updates during the repair process and having confidence that vehicle concerns have been fully addressed before pickup. As a returning GMC and Buick owner, your feedback is especially important to us, and we take comments regarding communication and repair outcomes seriously. Please reach out to David Kelley, our General Manager, at [email protected] so we can learn more about your experience and discuss your concerns further.
Many promises, day after day, that were not delivered on. Only buy here if you enjoy being screwed over.
Many promises, day after day, that were not delivered on. Only buy here if you enjoy being screwed over.
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate you sharing your feedback regarding your experience with our dealership. Meeting customer expectations through clear communication and consistent follow-through is important to us, and we take concerns about unfulfilled commitments seriously. Our team values the opportunity to better understand situations such as yours and review any outstanding concerns. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or [email protected] so we may discuss your experience further and determine how we can assist.
Had a quick and easy experience with Mr Joe and the whole service staff at Joe Myers Ford
Had a quick and easy experience with Mr Joe and the whole service staff at Joe Myers Ford
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience with us! It is great to hear that things went smoothly and that Joe and the rest of our service team made the process quick and easy for you. We hope to see you again whenever you need us!
They took the time to inform me about vehicles. Also took care of the recall while other service was being done.
They took the time to inform me about vehicles. Also took care of the recall while other service was being done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear about your visit with us. Keeping our customers informed is something we take seriously, and it is great to know that came through during your time here. It is also a plus that we were able to get the recall handled at the same time, saving you an extra trip. We appreciate you sharing your experience and hope to see you again soon.
Randy was amazing and so helpful! He walked us through our options and helped us find the perfect vehicle for our son. He also gave guidance and suggestions that were beneficial for a teen driver.
Randy was amazing and so helpful! He walked us through our options and helped us find the perfect vehicle for our son. He also gave guidance and suggestions that were beneficial for a teen driver.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the wonderful review! We're thrilled to hear that Randy made the process smooth and easy for your family. Helping parents find a safe, reliable vehicle for a teen driver is always special, and we're glad Randy's guidance was so helpful. Congratulations to your son on his new vehicle, and welcome to the family!
We had a great experience at Joe Myers. Greg Martin was amazing to work with and was extremely helpful. Dani Williams was also a pleasure to work with. My wife and I agreed this was honestly our least stressful experience at a dealership. Also would like to highlight Director Dalton Tuley and Finance Manager Reece Walker. Very friendly and easy to talk to.
We had a great experience at Joe Myers. Greg Martin was amazing to work with and was extremely helpful. Dani Williams was also a pleasure to work with. My wife and I agreed this was honestly our least stressful experience at a dealership. Also would like to highlight Director Dalton Tuley and Finance Manager Reece Walker. Very friendly and easy to talk to.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! It means a lot to hear that your visit was such a positive experience. Greg, Dani, Dalton, and Reece are fantastic representatives of what we strive to offer every customer, and we are glad they made the process feel easy and comfortable for you and your wife. We hope to see you both again in the future!
Another great service experience. They were able to diagnose and get the part the same day. They had an Uber take me home and bring me back once the service on my car was complete. I will definitely go back.
Another great service experience. They were able to diagnose and get the part the same day. They had an Uber take me home and bring me back once the service on my car was complete. I will definitely go back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, and for taking the time to share your experience with us. It is great to hear that our team was able to diagnose the issue and source the part all in the same day. We also appreciate you mentioning the transportation arrangement. We want to make sure the service process is as convenient as possible for our customers. We look forward to seeing you again!
Another chance given, another successful ,out of this world customer service experience given. I can’t thank the team of professionals at Joe Myers Ford enough for helping my family find the perfect vehicle for my situation. I highly recommend this dealership team because of the convenience and attention to detail that has been displayed over multiple deals.
Another chance given, another successful ,out of this world customer service experience given. I can’t thank the team of professionals at Joe Myers Ford enough for helping my family find the perfect vehicle for my situation. I highly recommend this dealership team because of the convenience and attention to detail that has been displayed over multiple deals.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your positive feedback truly means a lot to us, and we are so glad to hear that your family found the right vehicle. Knowing that the experience felt convenient and that our team's attention to detail made a difference across multiple visits is something we take great pride in. We look forward to continuing to be a resource for your family for years to come, and we appreciate you taking the time to share your kind words and recommendation.