Joe Myers Ford

The overall service was good. The free ride home after drop the car makes it nice and easy to drop your car. It was frustrating when the part did not arrive on time to do the work.

The best experience ever! From Dan Howard to Johnny in finance, and Don Stewart in the Service Dept, everyone was knowledgeable and very pleasant to talk with, rhank you!

great service fast and always on time friendly service great coffee bar ..easy access from almost anywhere

I have been buying vehicles for 25 years and this was by far the best service I have ever had. PJ was my salesman and couldn't have asked for better customer service. Reece in finance was awesome and then to top it off Demi who is what I would call a "Ford guru" spent 45mins with me ensuring I understand how to use all the features of the f-150 I bought. This team was invaluable to me and I hope Joe Meyers Ford continues to have people like this managing this store

When an inconvenience occurred, dealership did everything right to take care of my family and I.

I was able to prevent unnecessary changes such as peeling off the Llumar tint to replace it, respray the bedliner (which was fine), but they never gave me the second key promised.

Christian in service was great, very attentive, patient, & kept me posted on the progress the entire time, absolutely recommend him to everyone, 10/10

I rarely leave negative reviews, but I feel other customers should be aware of my experience. My experience with the sales staff was positive. Unfortunately, my experience in the finance office and with dealership management afterward was extremely disappointing. Before going into finance, I believed I had agreed to financing at 72 months and approximately 8%. During the finance process, I was told the optional warranties would be provided at no cost through a Ford rebate that was pending approval. Based on those representations, I signed the paperwork. After reviewing my documents, I discovered that the optional products had been financed into my loan, my loan term had changed to 84 months, and the transaction did not reflect what I believed I had agreed to. My wife was present during the entire finance process and heard the same conversation. To make matters worse, I was not provided copies of my paperwork when I left the dealership. I had to contact the dealership afterward just to obtain the documents I had signed. Once I reviewed them, I immediately contacted the dealership to raise my concerns. Despite reaching out within days of the purchase and sending detailed emails to the Finance Director and General Manager, I was ignored for several days. The only response I initially received was a phone number to cancel the products. After continuing to seek answers, I was ultimately told that because I signed the paperwork, the dealership considered the matter resolved unless I could provide additional evidence beyond my allegations. Whether you agree with my position or not, I encourage anyone purchasing a vehicle here to slow down, read every finance document carefully, verify every optional product, confirm the loan term, interest rate, monthly payment, and total amount financed before signing anything, and do not leave without copies of every document you signed. I cannot recommend Joe Myers Ford based on my experience with the finance process, the lack of transparency, and the way my concerns were handled after the sale.

I traded my vehicle 6/3/26, it’s now 6/30/26. “You’ll have your check within 2 weeks.” -Mike Lopez No check. No response. No call back. While talking with a woman in accounting was told he “never should have said that.” This feels like sleazy sales tactics — at a time I was selling an asset to release needed equity. As a professional in sales, this is the kind of behavior that gets our profession the stigma and makes our jobs harder. Do better.

Customer service is horrible no common courtesy no common sense they’re more like AI. No people skills.