Reviews
Baker Nissan service department is truly the best ,the
Baker Nissan service department is truly the best ,the management team is so helpful. The cashier Gabriel are the best.
Baker Nissan service department is truly the best ,the
Baker Nissan service department is truly the best ,the management team is so helpful. The cashier Gabriel are the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! We strive to provide the best service possible and our management team and cashier, Gabriel, are dedicated to helping our customers. We appreciate your loyalty and look forward to seeing you again! #BestService #CustomerSatisfaction
They have the best customer service and I would buy
They have the best customer service and I would buy another car and get my car serviced at anytime
They have the best customer service and I would buy
They have the best customer service and I would buy another car and get my car serviced at anytime
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
"Thank you for your glowing review! We are thrilled to know that our customer service has left such an impression on you. We look forward to serving you again in the near future, and helping you find your next car!" #customerlove #bestservice
Baker Nissan Collision Center was excellent in their
Baker Nissan Collision Center was excellent in their repair job performance and services provided for me kind and courteous they held up their pledge to take care of the smallest details and assured me my car was recieving quality care Thank you Baker Nissan..My experience was great service and professional at its best Thank you Mr Steven Martinez for a great job on my Nissan Rogue 2024 I sincerely appreciate it with all sincerity Mrs DeLaRosa
Baker Nissan Collision Center was excellent in their
Baker Nissan Collision Center was excellent in their repair job performance and services provided for me kind and courteous they held up their pledge to take care of the smallest details and assured me my car was recieving quality care Thank you Baker Nissan..My experience was great service and professional at its best Thank you Mr Steven Martinez for a great job on my Nissan Rogue 2024 I sincerely appreciate it with all sincerity Mrs DeLaRosa
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for choosing Baker Nissan Collision Center, Mrs. DeLaRosa! We're thrilled to hear that your experience with our team was great and that you were impressed by our professional service and attention to detail. It was our pleasure to take care of your Nissan Rogue 2024, and we're grateful for your kind words. Thank you for trusting us with your car and for being a loyal customer – we truly appreciate it! #BakerNissanCollision #CustomerSatisfaction
The sticker on my 2014 Nissan Titan indicated 0W-20,
The sticker on my 2014 Nissan Titan indicated 0W-20, which was a surprise. I asked a service manager if that was correct, and he claimed synthetic 0W-20 was the same as 5W-30, saying Nissan had switched. I politely disagreed and planned to go elsewhere. My wife encouraged me to speak to someone else. To my surprise, the tech, another service manager, and the dealership manager all agreed the first service manager was wrong. The tech had actually used 5W-30, but the window sticker was a manual error. The invoice correctly reflected 5W-30. The manager offered to change the oil again for peace of mind, handled the situation professionally, and corrected the misinformed employee. She even took me to the shop floor to show the oil being used and that the sticker machine was manual (which explained the mistake). Ammie (the service department manager), the tech, and the original service manager (Edger) were all awesome. I've had great experiences here in the past—one bad apple almost lost me as a customer. Bottom line: A 2014 Nissan Titan 5.6L (VK56DE engine) uses 5W-30. Nissan switched to 0W-20 in 2016 5.6L (VK56VD) due to tighter tolerances and engineering for lower-viscosity oil. The bad apple was misinformed.
The sticker on my 2014 Nissan Titan indicated 0W-20,
The sticker on my 2014 Nissan Titan indicated 0W-20, which was a surprise. I asked a service manager if that was correct, and he claimed synthetic 0W-20 was the same as 5W-30, saying Nissan had switched. I politely disagreed and planned to go elsewhere. My wife encouraged me to speak to someone else. To my surprise, the tech, another service manager, and the dealership manager all agreed the first service manager was wrong. The tech had actually used 5W-30, but the window sticker was a manual error. The invoice correctly reflected 5W-30. The manager offered to change the oil again for peace of mind, handled the situation professionally, and corrected the misinformed employee. She even took me to the shop floor to show the oil being used and that the sticker machine was manual (which explained the mistake). Ammie (the service department manager), the tech, and the original service manager (Edger) were all awesome. I've had great experiences here in the past—one bad apple almost lost me as a customer. Bottom line: A 2014 Nissan Titan 5.6L (VK56DE engine) uses 5W-30. Nissan switched to 0W-20 in 2016 5.6L (VK56VD) due to tighter tolerances and engineering for lower-viscosity oil. The bad apple was misinformed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! We are thrilled to hear that our team was able to rectify the situation and provide you with the correct information. We value your loyalty and look forward to serving you in the future. Thank you for bringing this to our attention and allowing us to address the issue in a professional and timely manner. We are happy to have you as a satisfied customer! 😀🚘 #customerexperience #teamwork #satisfaction
Professional all around, everyone who I talked to, to
Professional all around, everyone who I talked to, to everyone who worked on my car, setup my loaner everything was great. I will always use Baker Nissan for all my auto needs
Professional all around, everyone who I talked to, to
Professional all around, everyone who I talked to, to everyone who worked on my car, setup my loaner everything was great. I will always use Baker Nissan for all my auto needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words and continued support! Our team at Baker Nissan strives to provide exceptional service and we are thrilled to know that we have met your expectations. We look forward to serving you and your vehicle in the future. #ChooseBaker #CustomerSatisfaction
Great people at Baker Nissan , I bought my new Pathfinder
Great people at Baker Nissan , I bought my new Pathfinder back in September stopped in to get a nail out of my tire and i went over to the sales department just to say hello and thank them again for a great experience and both Diane and Cesar recognized me and made sure i was good to go not every dealership will know who you are after you buy a car from them but Baker Nissan does remember there customers i love that
Great people at Baker Nissan , I bought my new Pathfinder
Great people at Baker Nissan , I bought my new Pathfinder back in September stopped in to get a nail out of my tire and i went over to the sales department just to say hello and thank them again for a great experience and both Diane and Cesar recognized me and made sure i was good to go not every dealership will know who you are after you buy a car from them but Baker Nissan does remember there customers i love that
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words! We are thrilled to know that you had a great experience with us and that our team, especially Diane and Cesar, made you feel valued even after your purchase. At Baker Nissan, we truly value our customers and strive to provide exceptional service at all times. We look forward to seeing you again in the future.
Courteous and friendly service.
Courteous and friendly service. The work done in a timely manner. Was also offered a vehicle to finish my work for the day.
Courteous and friendly service.
Courteous and friendly service. The work done in a timely manner. Was also offered a vehicle to finish my work for the day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words! Providing excellent customer service and timely work is our top priority. We are happy to offer a vehicle to help make your day easier. We appreciate your business and hope to see you again soon!
Best Service I have had in a long time great team my
Best Service I have had in a long time great team my advisor was amazing
Best Service I have had in a long time great team my
Best Service I have had in a long time great team my advisor was amazing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your glowing review! Our team takes pride in providing top-notch service and we are thrilled to hear that you had a positive experience with us. We will make sure to pass along your kind words to your advisor. Thank you for choosing us. We look forward to serving you again soon!
Keith and his team took great care of me and my 2026
Keith and his team took great care of me and my 2026 Murano. I got it back the same day and they explained all the repairs in a way I could understand. Keep up the excellent customer service!
Keith and his team took great care of me and my 2026
Keith and his team took great care of me and my 2026 Murano. I got it back the same day and they explained all the repairs in a way I could understand. Keep up the excellent customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your positive experience, we are thrilled to hear our team was able to provide you with great care and efficient service. We value your trust and will continue to provide excellent customer service. See you and your Murano again soon! 🚗💨 #CustomerSatisfaction #GreatService #2026Murano
Technician that checked me in was courteous and
Technician that checked me in was courteous and knowledgeable. Service I received was perfect. Everything that needed attention it was provided. Service was completed in near record time. Waiting tomorrow cleans comfortable.
Technician that checked me in was courteous and
Technician that checked me in was courteous and knowledgeable. Service I received was perfect. Everything that needed attention it was provided. Service was completed in near record time. Waiting tomorrow cleans comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave a review! We're thrilled to hear that our technician provided excellent customer service and that your service was completed efficiently. We strive to make our customer's experience comfortable, and we're glad to hear we succeeded with you. Thank you for choosing us!