Reviews
First time to visit Tom Peacock service department. I...
First time to visit Tom Peacock service department. I was impressed with the service staff directing and working on the wait time on cars needing service. Nestor Cardona assisted with my Nissan Kick maintenance issue. He stated that his maintenance staff may be able to repair issue Saturday and not have to wait until Monday. Left the car and Nestor called with the repair issue and cost. He stated car would be ready by 2:00 pm and it was. Picked-up the car, left the dealership service department a satisfied customer. Nestor was very clear with his assessment of the repair and time frame. Very professional and experienced staff in your service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Fast and detailed service, very courteous agents almost...
Fast and detailed service, very courteous agents almost no wait time which was very surprising, clean waiting area and the amenities offered to the customers are fine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
I really love coming to ur dealershipTo get my car...
I really love coming to ur dealership To get my car taking care of I always know it's in the best hands thank u have a beautiful day 💖
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Love Tom Peacock 💕💕
Fast, clean and cares! Rare these days. If service...
Fast, clean and cares! Rare these days. If service advisor doesn’t have an immediate answer for you, they will get you a quick and accurate answer. Much appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback, Heath! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Great customer service. Reliable maintenance service....
Great customer service. Reliable maintenance service. Convenient location. All questions were duly answered. They isually offer multi point inspection at no charge with any service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Mrs. Sonya was so helpful and had very good customer...
Mrs. Sonya was so helpful and had very good customer skills and tried to help me in every way she could and i thank her
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
I had THE BEST car buying experience with Tom Peacock. In...
I had THE BEST car buying experience with Tom Peacock. In comparing their prices to other car dealers, I found theirs to be the best in town. Upon entering the dealer I was politely greeted by James Milton(car salesman). And from that moment on he was determined to make my car buying experience top tier and that, he did! My drive off was affordable, interest rate is simply amazing. I couldn’t be happier with my purchase. I highly recommend TP. I look forward to referring my friends and family to James because I want everyone to experience this level of customer service. James is not like the other car salesman I’ve dealt with in the past. It wasn’t about making a profit for himself or TP for that matter but it was more about satisfying the needs of his customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Thank you for your response. I look forward to my future purchase. Have a great day on purpose!
My service advisor is very professional at all times . He...
My service advisor is very professional at all times . He updates me while I wait on my car or will call/ text me to let me know about my car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Roland
JD and Angel Musquiz were excellent on my new car. They knew my situation and turn it around to happy experience. Also the Albert in finance was excellent along with his boss. They got me the warranty with keeping my car payments. Thank you Tom Peacock
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com
Ther has been much improvement in my last two visits.I...
Ther has been much improvement in my last two visits.I appreciated there trying to get me a price I could afford.They were polite and I will definitely come back for service again .
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com