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MINI of The Woodlands

(576 reviews)
Visit MINI of The Woodlands
Sales hours:
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (866) 681-5071 (866) 681-5071
Used (866) 775-8561 (866) 775-8561
Service (877) 291-2430 (877) 291-2430

Reviews

(576 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of MINI of The Woodlands from DealerRater.

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Quick and easy, not hassled.

Quick and easy, not hassled. Provider all the info online and made process quick and easy. Very stress free. We saw the car we wanted, came in for test drive, and purchased fairly quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Scott, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Awesome dealership.

Awesome dealership. Kind and professional personnel that listen and make sure you leave happy! Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Kevon Held was very professional, helpful, patient and

Kevon Held was very professional, helpful, patient and answered all my questions, The Best Saleman!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jody, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

Our motoring advisor accommodate us very well he answered

Our motoring advisor accommodate us very well he answered every question and give us honest opinion. We?re great full he came to us and entertain us. We?re happy to closed the business with this guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dennis, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Was a joy to work with our sales rep.

Was a joy to work with our sales rep. He wasn?t pushy but he was enthusiastic and let me explore the car options at my own pace and find just the perfect one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Timothy, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mkaylen was an excellent customer service representative.

Mkaylen was an excellent customer service representative. She was personable, knowledgeable and made me feel heard and cared for. I had a great experience. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michelle, thanks so much for the warm recommendation of the team here at MINI of The Woodlands. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Very professional and easy to work with.

Very professional and easy to work with. Nick was super helpful. Facility was well kept.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Great dealership.

Great dealership. Full transparency no dealer ad ons. No xx. Within 2 hours of inquiry of a vehicle online. Was at dealership at agreed on a deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Shaun, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

This dealership was unique and courtesies in sales.

This dealership was unique and courtesies in sales. The salesman was professional in pointing out the features of the car I inquired about. He ask if I would like a test drive. During the test drive he pointed out more features of the safety concerns. After the dive he showed me the engine components and to maintain it. He was professional while doing all the paperwork. The manager got me a real good deal in financing the the car. Mini of the Woodlands did an outstanding job in salesmanship of automobiles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

Excellent service-prompt,professional and transparent.

Excellent service-prompt,professional and transparent. Staff were honest, respectful, and truly customer focused. Highly recommend!” Your service advisor, Paloma provided outstanding service, keeping me informed at every stage of the process. She was not only highly knowledgeable and professional but also incredibly friendly and approachable. Her clear communication and attention to detail made the entire experience seamless and stress-free. I truly appreciated her dedication and the effort she put into ensuring I was well-informed and comfortable throughout. She was an absolute pleasure to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at MINI of The Woodlands. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Consumer response

Paloma provided outstanding service, keeping me informed at every stage of the process. She was not only highly knowledgeable and professional but also incredibly friendly and approachable. Her clear communication and attention to detail made the entire experience seamless and stress-free. I truly appreciated her dedication and the effort she put into ensuring I was well-informed and comfortable throughout. She was an absolute pleasure to work with!