Reviews
I have been buying from Gullo for around 40 years now and
I have been buying from Gullo for around 40 years now and my kids all now buy from them too. They have always treated us right and been very easy to deal with in all departments and they don’t make you play the usual games like a lot of dealers put you through when trading in your car. Just purchased my 4th new Super Duty since 2018 and I’ve never had trouble trading up and losing money. Froy Romero and Anthony Rodriguez will take good care of you so go see them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brought my truck in for rough riding and stalling
Brought my truck in for rough riding and stalling intermittently and they guessed it could be spark plugs. Had them replaced and less than a week later my truck broke down on side of road. Mobile mechanic came to me and showed me where they broke the air hose/vacuum and SUPERGLUED IT BACK ON. It is broken and pictures of the superglue around the hose where broken were provided. Now, they say they will not repair the hose since it was a service tech that has been there for 25 years that serviced my vehicle. They are the only ones that serviced my vehicle and I definitely didn't put super glue on my own vehicle. Shame on them! Rick called me back and when I tried to call back missed call, they told me he was not available. Mobile mechanic said they probably didn't think I'd look under the hood to see what they had Bandaided. Still haven't heard back from anyone in management. They refuse to fix their flub.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My salesperson Joe went above and beyond to earn my trust
My salesperson Joe went above and beyond to earn my trust and business. As well as this five star review. ⭐⭐⭐⭐⭐
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service, great friendly and knowledgeable
Excellent service, great friendly and knowledgeable staff. No pressure sale. I can't say enough about our purchase experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding service and expertise!
Outstanding service and expertise! Juan presented multiple options to meet our particular needs and exceeded our expectations.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were very pleased with the experience of buying a car
We were very pleased with the experience of buying a car at Gullo Ford of Conroe. We are retired seniors and the patience that Christian our salesman and JR the finance person showed us was exceptional. We have never had a better car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My wife and I were in the market for an F250.
My wife and I were in the market for an F250. We were approached by a salesman his name was Omar. We told him what we were looking for & talking back & forth discussing our options. He repeatedly ignored our top 2 wants. He kept steering us to an F250 that we weren't interested in. We left pretty quickly amd bought at Planet Ford. Our extended family has always purchased from Mr. GULLO and we wanted to also. But we ran into the wrong salesperson.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Bought 2 vehicles.
Bought 2 vehicles. Sales lady was terrific, but financing was not transparent. Changed interest rate on second vehicle without verbally bringing to my attention.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you if we still can. Please give us a call at (281) 367-0000 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
Karl help was outstanding answer all guestion, I ask made
Karl help was outstanding answer all guestion, I ask made sure the car was clean ,gas uo
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rebekah was outstanding and went above and beyond helping
Rebekah was outstanding and went above and beyond helping us and coordinated the sale with Omar when she was out of the office. Both Omar and Rebekah were friendly, professional and made the whole experience completely stress free. Furthermore I purchased the car at the price quoted online unlike other dealerships. I would definitely recommend Rebekah and Omar for future purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
HI Alayne, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
